Customer reviews from Speed Queen
Speed Queen - DR7 Pet Friendly Sanitizing Electric Dryer - White
Average customer rating
4.4
(617 Reviews)
Rating breakdown 617 reviews
5 Stars
466
4 Stars
51
3 Stars
40
2 Stars
19
1 Star
41
86%of customers recommend this product.
(
516 out of
599)
Customer Reviews for Speed Queen - DR7 Pet Friendly Sanitizing Electric Dryer - White
Customer Rating
1
Broke after 2 weeks
on February 5, 2022
Posted by: Glsryan
from Phoenix
Purchased a speed queen washer and dryer, after 2 weeks the dryer stopped putting out heat. Called the store where I purchased it and they said I needed to schedule a repair and sent me to the repair company. The repair company was 12 days out… I don’t know many families that can go 12 days without a dryer. I purchase these because I was told these machines were the best, I beg to differ.
No, I would not recommend this to a friend.
Response from Speed QueenBy customer service, February 9, 2022
Thank you for contacting Speed Queen Home. We are very sorry to hear that you are not fully satisfied with your unit. We would like to work on your case and provide you with a resolution as quickly as possible. Please visit: https://speedqueen.com/contact/ in order to submit a contact form for our Support Team. Once we receive your information, a member from our team will contact you as soon as possible with a solution or update.
Written by a customer while visiting Speed Queen
Customer Rating
1
Dryer quit working
on September 27, 2022
Posted by: Jett4894
from Brownsburg, IN
Dryer quit drying clothes in 3 months and 2 weeks.
No, I would not recommend this to a friend.
Response from Speed QueenBy Customer service , September 29, 2022
Hello,
Thank you for your inquiry. We are sorry to hear you are experiencing an issue with your Speed Queen product. If you have not already done so, please contact the dealer that you purchased from to schedule service to have the unit inspected. If they do not provide service you can find an authorized service company here: https://speedqueen.com/support/find-service/
You'll want to contact the service company to schedule a mutually agreeable date and time for them to come to your home. Once the technician is onsite, they will be able to diagnose and correct the issue. The technician can also call our Technical Service team at 920-748-3121 option #4 for assistance with any troubleshooting or if they have any questions while they are in front of the machine.
When you call to set up the service appointment be sure to provide the serial number of your machine. The service company will need that in order to file any necessary warranty claims with us.
Take care
Thank you for your inquiry. We are sorry to hear you are experiencing an issue with your Speed Queen product. If you have not already done so, please contact the dealer that you purchased from to schedule service to have the unit inspected. If they do not provide service you can find an authorized service company here: https://speedqueen.com/support/find-service/
You'll want to contact the service company to schedule a mutually agreeable date and time for them to come to your home. Once the technician is onsite, they will be able to diagnose and correct the issue. The technician can also call our Technical Service team at 920-748-3121 option #4 for assistance with any troubleshooting or if they have any questions while they are in front of the machine.
When you call to set up the service appointment be sure to provide the serial number of your machine. The service company will need that in order to file any necessary warranty claims with us.
Take care
Written by a customer while visiting Speed Queen
Customer Rating
5
Washer
on September 26, 2022
Posted by: Bodi
from Ohio
Still learning all the features, but so far it is great
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Posted by: Leea
from Port Orchard, Wa
Verified Purchase:Yes
So happy with my new Speed Queen washer and dryer. Clothes are noticeably cleaner and brighter.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Posted by: Atrain6911
from Detroit Michigan
Verified Purchase:Yes
Love our new Speed Queen washer and dryer. My grandparents had a Speed Queen set for 34 years that alone sold me on the brand.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
The best!
on September 15, 2021
Posted by: Tooty
from Tennessee
Most efficient dryer that is really quiet and easy to use.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
This Machine Will Get it Dry!
on January 22, 2022
Posted by: KB86
from McKinney, TX
This machine has a nice variety of features and will definitely get your clothes dry. I’m still learning which settings to use, but am finding it tends to overdry things slightly so I’m using a lower setting and liking it better. I wish the directions were enclosed with the machine when purchased, rather than having to request them, but that’s a minor point.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Great versatility and Hooray for PET settings!
on August 12, 2022
Posted by: Spot spotter
Quiet and quick-drying, the DR7 is a perfect pairing for our washer! The large array of settings is really nice, especially the pet and steam features. Although we have only been using them for a month, this combo has already tackled several laundry challenges with ease. Thanks so much to your team for producing quality, well-built machines with thoughtful design!
I would recommend this to a friend!
Written by a customer while visiting Speed Queen