Customer reviews from Speed Queen
Speed Queen - TR7 COMMERCIAL HEAVY DUTY TOP LOAD WASHER - White
Average customer rating
4.7
(2,710 Reviews)
Rating breakdown 2,710 reviews
5 Stars
2,255
4 Stars
234
3 Stars
100
2 Stars
41
1 Star
80
93%of customers recommend this product.
(
2,441 out of
2,635)
Customer Reviews for Speed Queen - TR7 COMMERCIAL HEAVY DUTY TOP LOAD WASHER - White
Posted by: Lrh1
from Bridgeport texas
Verified Purchase:Yes
Love, love, love this machine. The 7 year warranty was a huge draw!
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
IT ACTUALLY FILLS UP!
on August 30, 2021
Posted by: GnomeKicker
from Houston, Texas
So far, I adore this machine. It fills up to the top and clothes come out cleaner than in my last two previous "water savers". It's quiet, and surprisingly, even the "eco" load works better than the last two machines I had. I fully expect this one to last until I die, and then have my kids fight over it.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
1
3 weeks old. Already have error code
on December 15, 2021
Posted by: jordanp333
from Cincinnati, OH
Only had machine for 3 weeks and already have an error code and have to have the repair company out. Not impressed in the least.
No, I would not recommend this to a friend.
Response from Speed QueenBy customer service, December 15, 2021
Thank you for contacting Speed Queen Home. We are very sorry to hear that you are not fully satisfied with your unit. We would like to work on your case and provide you with a resolution as quickly as possible. Please visit: https://speedqueen.com/contact/ in order to submit a contact form for our Support Team. Once we receive your information, a member from our team will contact you as soon as possible with a solution or update.
Written by a customer while visiting Speed Queen
Customer Rating
1
Worst purchase ever!
on March 8, 2022
Posted by: ctdenver
from Denver, CO
From the start the washer never cleaned the clothes. I’ve tried 4 different detergents, only use the recommended 1-2 TBS and clothes come out dirty and have detergent residue. Now, after 5 weeks of typical family of 4 usage the washer has to be repaired. NOT what I paid for. Would definitely not recommend to anyone.
No, I would not recommend this to a friend.
Response from Speed QueenBy customer service, March 11, 2022
Thank you for contacting Speed Queen Home. We are very sorry to hear that you are not fully satisfied with your unit. We would like to work on your case and provide you with a resolution as quickly as possible. Please visit: https://speedqueen.com/contact/ in order to submit a contact form for our Support Team. Once we receive your information, a member from our team will contact you as soon as possible with a solution or update.
Written by a customer while visiting Speed Queen
Customer Rating
5
Excellent Machine!
on August 29, 2023
Posted by: DennisA
from Jeffersonville, VT
One of the best things I admire about this machine is that it has, and continues to be made In The USA. So far it's been an amazing. It's quiet, easy to learn to use, and it has changed the aroma in our laundry room from a moldy odor to a fresh soapy clean odor. We've had front loaders for decades, of which i personally never used, as they seemed to complicated for me. The Speed Queen on the other hand is straight forward and easy to use, so now I've become interested in doing the laundry as well. I doubt we will ever have to purchase another machine, as this one is a high quality, quiet workhorse. We took the time to do the research on this machine and are elated we chose this model. If anyone who reads this review is in the market for a washing machine, do yourself a huge favor and get a Speed Queen. You won't go wrong!
Written by a customer while visiting Speed Queen
Customer Rating
1
Biggest Disappointment
on September 1, 2024
Posted by: sharonotes
from Tulsa, OK
I have been underwhelmed by the quality in which it gets my clothes clean. I had re-read the User Guide twice, inquired online to help forums, changed detergent 3 times and still my clothes actually come out dirtier than when I put them in and washed them. I tried everything from soaking to pre wash. There are water marks and stains on my delicates. My sheets have comet stained too. I had only heard FABULOUS things about Speed Queen. I had a Whirlpool front-loader for 25 years and I wish they made my old model because it was the best! Here is an example of cleaning my Lulu workout gear with other gear. I turn them inside out, wash all like colors together on cold, I used liquid Tide for Coldwater this wash.
When I took them out and hung them to dry. Once dry, I turned them back to inside in, and this is what was on them. This happens whether I washed them on cold or warm/cold.
At first I thought it was the laundry pod so I stopped using the Tide pods and used the liquid.
The stain mark does come out when I rub it with a sponge but this stain was not on them when I put them in the washing machine.
When I took them out and hung them to dry. Once dry, I turned them back to inside in, and this is what was on them. This happens whether I washed them on cold or warm/cold.
At first I thought it was the laundry pod so I stopped using the Tide pods and used the liquid.
The stain mark does come out when I rub it with a sponge but this stain was not on them when I put them in the washing machine.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, September 4, 2024
Hi, Sharonotes. We thank you for taking the time to share your story with, but we're saddened to learn the experience hasn't been what we'd hope or expect. We understand service had been scheduled to investigate into this further and if any concerns are remaining since that visit, please don't hesitate to let us know! We're here if you need anything at 800-552-5475 (Monday to Friday; 8:30am – 4:00pm Central Standard Time).
Written by a customer while visiting Speed Queen
Posted by: dora
from ne
Verified Purchase:Yes
easy to use and very quiet and the price was good for us, and a great warranty
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Posted by: JCain
from Spring Hill TN
Verified Purchase:Yes
Have had clothes come out of washer dry. Leaves soap residue.
No, I would not recommend this to a friend.
Response from Speed QueenBy customer service, January 7, 2020
Hello,
Thank you for contacting Speed Queen Home. We are very sorry to hear that you are not fully satisfied with your unit. We would like to work on your case and provide you with a resolution as quickly as possible. Please visit: https://speedqueen.com/contact/ in order to submit a contact form for our Support Team. Once we receive your information, a member from our team will contact you as soon as possible with a solution or update.
Thank you for contacting Speed Queen Home. We are very sorry to hear that you are not fully satisfied with your unit. We would like to work on your case and provide you with a resolution as quickly as possible. Please visit: https://speedqueen.com/contact/ in order to submit a contact form for our Support Team. Once we receive your information, a member from our team will contact you as soon as possible with a solution or update.
Written by a customer while visiting Speed Queen