Customer reviews from Speed Queen
Speed Queen - TR7 COMMERCIAL HEAVY DUTY TOP LOAD WASHER - White
Average customer rating
4.7
(2,716 Reviews)
Rating breakdown 2,716 reviews
5 Stars
2,261
4 Stars
234
3 Stars
100
2 Stars
41
1 Star
80
93%of customers recommend this product.
(
2,447 out of
2,641)
Customer Reviews for Speed Queen - TR7 COMMERCIAL HEAVY DUTY TOP LOAD WASHER - White
Customer Rating
5
Best washer ever!
on April 2, 2022
Posted by: Mcc819
from Cleveland, OH
This is the best washer we’ve ever used. User friendly and is built like a tank. Our clothes and sheets are as clean as ever.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
3
It has a strange smell.
on April 8, 2022
Posted by: Abamadude
from Mobile, Alabama
I smell a slight burning oder at times. I hope it works out. This was very expensive.
No, I would not recommend this to a friend.
Response from Speed QueenBy customer service, April 8, 2022
Thank you for contacting Speed Queen Home. We are very sorry to hear that you are not fully satisfied with your unit. We would like to work on your case and provide you with a resolution as quickly as possible. Please visit: https://speedqueen.com/contact/ in order to submit a contact form for our Support Team. Once we receive your information, a member from our team will contact you as soon as possible with a solution or update.
Written by a customer while visiting Speed Queen
Customer Rating
4
One flaw but also one great ability
on April 17, 2022
Posted by: S and M
The speed of the cycles should be easier to find - my rugs need a slow spin for instance. Eco normal is not really "normal" cuz it uses less hot water. Figuring out the specs of each cycle is frustrating. BUT the soak option is FANTASTIC... my chef clothes need to stay white and I love being able to soak them for hours - a whole 24 if I want. This feature is the reason I love the machine.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
2
Not sure yet
on April 25, 2022
Posted by: RB22
from Counce, TN
I have owned my washer for less than one month. I have noticed bleach spots on several articles of clothing. I have followed instructions, cut back on the amount of bleach I was using, etc. However, in order to keep from "bleaching" my clothes I have had to run a rinse/spin cycle after using bleach to avoid this problem.
No, I would not recommend this to a friend.
Response from Speed QueenBy customer service, April 28, 2022
Thank you for contacting Speed Queen Home. We are very sorry to hear that you are not fully satisfied with your unit. We would like to work on your case and provide you with a resolution as quickly as possible. Please visit: https://speedqueen.com/contact/ in order to submit a contact form for our Support Team. Once we receive your information, a member from our team will contact you as soon as possible with a solution or update.
Written by a customer while visiting Speed Queen
Customer Rating
3
Door lock mechanism failure on arrival
on April 26, 2022
Posted by: Yomama
from Atlanta
I've exclusively had Speed Queen products for the past 7 years. I swear by them. Moved to a new home and bought this washer. I don't know why the door lock mechanism was added. It wasn't on my previous model and is just a nuisance. This model arrived and the lock wouldn't engage thus a load wouldn't start. Had to have the lock replaced before ever starting a load. For the hefty price tag of the speed queen I expect it to be a work horse. This new model has already underwhelmed without a single use.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
2
Unhappy with purchase
on April 27, 2022
Posted by: Trisha105
from Buffalo, NY
Unfortunately, we are very unhappy with this machine. It simply isn't getting our clothes clean. I buy all white towels, dish towels washcloths socks etc purposely so I can bleach them and have clean, white items. So far, after owing this machine for 3 weeks, the whites are coming out unclean, no matter what cycle I've tried. Also, a shirt with a coffee spill was washed 3 times, after being spot treated twice, and there is still a stain on it.
No, I would not recommend this to a friend.
Response from Speed QueenBy customer service, April 28, 2022
Thank you for contacting Speed Queen Home. We are very sorry to hear that you are not fully satisfied with your unit. We would like to work on your case and provide you with a resolution as quickly as possible. Please visit: https://speedqueen.com/contact/ in order to submit a contact form for our Support Team. Once we receive your information, a member from our team will contact you as soon as possible with a solution or update.
Written by a customer while visiting Speed Queen
Customer Rating
5
Should have bought these years ago, Best Ever!!
on May 6, 2022
Posted by: Razorback007
from Wildwood, Missouri
Somewhere quality, endurance, dependability, and value in American appliances disappeared over the last 40+ years. After getting flim-flammed with other “Top Brands” and the “Best of the Best”, we finally found Speed Queen. It only took 40+ years!!!
The final straw was getting only a year & nine months out of the new other brand’s top model and hearing the repairman tell us the gears are plastic, it’s made in Mexico with Chinese parts…. And his appliance company services all makes & models. He recommended, as did a family member, to get Speed Queen. American made, old school company. We are thrilled. Finally. I only wish Speed Queen also made dishwashers, refrigerators, and freezers……
The final straw was getting only a year & nine months out of the new other brand’s top model and hearing the repairman tell us the gears are plastic, it’s made in Mexico with Chinese parts…. And his appliance company services all makes & models. He recommended, as did a family member, to get Speed Queen. American made, old school company. We are thrilled. Finally. I only wish Speed Queen also made dishwashers, refrigerators, and freezers……
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
2
Disappointing Washer
on May 6, 2022
Posted by: WR7800
from Port St Lucie FL
Was excited to receive the new washer but after only a few washes, I noticed rust stains in the drum. Had service call today.
No, I would not recommend this to a friend.
Written by a customer while visiting Speed Queen