Customer reviews from Speed Queen
Speed Queen - TR7 3.2 Cu.Ft. COMMERCIAL HEAVY DUTY TOP LOAD WASHER - White
Average customer rating
4.7
(2,890 Reviews)
Rating breakdown 2,890 reviews
5 Stars
2,419
4 Stars
245
3 Stars
103
2 Stars
41
1 Star
82
93%of customers recommend this product.
(
2,608 out of
2,807)
Customer Reviews for Speed Queen - TR7 3.2 Cu.Ft. COMMERCIAL HEAVY DUTY TOP LOAD WASHER - White
Posted by: Jim H
from Canyon Lake, Texas
Verified Purchase:Yes
We purchased the Speed Queen washer and electric dryer on the recommendation of a service repairman. We bought these for our retirement home due to the fact that our current W/D relatively new and top of the line weren't getting the job done. For a top of the line product that did preform as expected we were encouraged by speaking to a Speed Queen representative about the quality of there product. We purchased the units and had them delivered in November 2019. After the install was complete we washed a load of clothes. The clothes came out nice and clean and dried better then our other unit both in less amount of time. The only complaint we have is the washer is really noisy thus the (4 star) rating. Otherwise we would have given it a (5 star) rating. For the money its well worth it, it will clean your clothes and come out smelling fresh. Our other unit after we wash the clothes they just didn't smell clean and we even have a water softener.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Posted by: Hawker
from OR
Verified Purchase:Yes
Very disappointed that machine has an error code that will not reset. Requires a service technician to visit. Machine is only a month old and we are unable to use it for 9 days as that is as soon as tech can visit.
I would recommend this to a friend!
Response from Speed QueenBy customer service, May 15, 2020
Thank you for contacting Speed Queen Home. We are very sorry to hear that you are not fully satisfied with your unit. We would like to work on your case and provide you with a resolution as quickly as possible. Please visit: https://speedqueen.com/contact/ in order to submit a contact form for our Support Team. Once we receive your information, a member from our team will contact you as soon as possible with a solution or update
Written by a customer while visiting Speed Queen
Posted by: Tom and Deb
from Pennsylvania
Verified Purchase:Yes
Spent more money to get a good washing machine. We were very disappointed to find out that the new Speed Queen that we just purchased, does not clean clothes as good as our 20 tear old Whirlpool. I ran a load through the new Speed Queen 3 times and still was not clean.
No, I would not recommend this to a friend.
Response from Speed QueenBy customer service, June 8, 2020
Thank you for contacting Speed Queen Home. We are very sorry to hear that you are not fully satisfied with your unit. We would like to work on your case and provide you with a resolution as quickly as possible. Please visit: https://speedqueen.com/contact/ in order to submit a contact form for our Support Team. Once we receive your information, a member from our team will contact you as soon as possible with a solution or update.
Written by a customer while visiting Speed Queen
Posted by: Jeanne M
from Akron, Ohio
Verified Purchase:Yes
I regret not buying the classic washer. This new model is not cleaning heavily soiled clothes.
No, I would not recommend this to a friend.
Response from Speed QueenBy customer service, July 24, 2020
Thank you for contacting Speed Queen Home. We are very sorry to hear that you are not fully satisfied with your unit. We would like to work on your case and provide you with a resolution as quickly as possible. Please visit: https://speedqueen.com/contact/ in order to submit a contact form for our Support Team. Once we receive your information, a member from our team will contact you as soon as possible with a solution or update.
Written by a customer while visiting Speed Queen
Posted by: Larry S
from Mason, Ohio
Verified Purchase:Yes
Well, so far the washing machine works well except for the fabric softener option. Even following the directions defined in the e-manual the fabric softener was still present on 33% of the loads. I contacted Speed Queen and after a few emails back and forth it was made clear the warranty does not cover operator error. I explained that I followed the directions as defined in the e-manual but still had fabric softener present 33% of the time. I contacted my dealer and we have a Service call scheduled. Will advise.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Posted by: Ms Dee
from Michigan
Verified Purchase:Yes
Great warranty, pricey but did NOT clean my clothes.
No, I would not recommend this to a friend.
Response from Speed QueenBy customer service, September 15, 2020
Thank you for contacting Speed Queen Home. We are very sorry to hear that you are not fully satisfied with your unit. We would like to work on your case and provide you with a resolution as quickly as possible. Please visit: https://speedqueen.com/contact/ in order to submit a contact form for our Support Team. Once we receive your information, a member from our team will contact you as soon as possible with a solution or update.
Written by a customer while visiting Speed Queen
Posted by: LJVR
Verified Purchase:Yes
I am very pleased with the Commercial Heavy Duty model. It takes a large load and cleans efficiently and quietly. I strongly prefer top loading as it is more convenient. The variety of settings is an advantage because it permits the user to choose how long the cycle will last.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
1
I have never had a washer that was this loud!
on October 2, 2020
Posted by: Anonymous
from Indiana
Verified Purchase:Yes
Washer is loud have to close the door and you still hear it ,can’t wash clothes when you have company!
No, I would not recommend this to a friend.
Response from Speed QueenBy customer service, October 7, 2020
Thank you for contacting Speed Queen Home. We are very sorry to hear that you are not fully satisfied with your unit. We would like to work on your case and provide you with a resolution as quickly as possible. Please visit: https://speedqueen.com/contact/ in order to submit a contact form for our Support Team. Once we receive your information, a member from our team will contact you as soon as possible with a solution or update.
Written by a customer while visiting Speed Queen