Customer reviews from Speed Queen
Speed Queen - TR7 3.2 Cu.Ft. COMMERCIAL HEAVY DUTY TOP LOAD WASHER - White
Average customer rating
4.7
(2,890 Reviews)
Rating breakdown 2,890 reviews
5 Stars
2,419
4 Stars
245
3 Stars
103
2 Stars
41
1 Star
82
93%of customers recommend this product.
(
2,608 out of
2,807)
Customer Reviews for Speed Queen - TR7 3.2 Cu.Ft. COMMERCIAL HEAVY DUTY TOP LOAD WASHER - White
Posted by: Anonymous
from Lake city florida
Verified Purchase:Yes
Much noiseier and bouncier then my last set. For the price im paying i would have thought i wouldnt get a back massage on the other end of the house for small loads
No, I would not recommend this to a friend.
Written by a customer while visiting Speed Queen
Customer Rating
3
Had to replace my 20 year old Maytag
on April 13, 2021
Posted by: DAARD
from California
Warm wash/rinse is barely warm. I have to fill the machine with some hot water, stop the machine, change to warm and then start again. I use real soap not detergent in order to get clothes clean and soap needs very warm water in order to work properly. The spin cycle sounds like an airplane taking off! Extra rinse does not have warm water as a choice. Again I have to partially fill the machine on wash with hot water, stop the machine to cancel the cycle then change to rinse. This machine uses LOTS of water. The medium fill is the same as the large on my old machine. The cost of this machine is very high given how difficult it is to use. I just hope the 7 year warranty to work the price.
No, I would not recommend this to a friend.
Written by a customer while visiting Speed Queen
Posted by: KevinMandy
from Buffalo, N.Y
Verified Purchase:Yes
Disappointing. Too expensive. Works poorly. Hard to use.
No, I would not recommend this to a friend.
Response from Speed QueenBy customer service, January 7, 2020
Hello,
Thank you for contacting Speed Queen Home. We are very sorry to hear that you are not fully satisfied with your unit. We would like to work on your case and provide you with a resolution as quickly as possible. Please visit: https://speedqueen.com/contact/ in order to submit a contact form for our Support Team. Once we receive your information, a member from our team will contact you as soon as possible with a solution or update.
Thank you for contacting Speed Queen Home. We are very sorry to hear that you are not fully satisfied with your unit. We would like to work on your case and provide you with a resolution as quickly as possible. Please visit: https://speedqueen.com/contact/ in order to submit a contact form for our Support Team. Once we receive your information, a member from our team will contact you as soon as possible with a solution or update.
Written by a customer while visiting Speed Queen
Customer Rating
1
To Soon To Review
on January 1, 2022
Posted by: mlane1120
from Lakeland, Florida
Have high expectations for the product. Unsure at the moment on how to rate. After doing three loads of laundry the agitator came loose from the base during the spin cycle and obviously starting banging around in the drum. We stopped the machine immediately, unloaded the clothing and reseated the agitator. Have done two loads since and seems ok. We can only assume the agitator was not properly engaged at the factory. Therefore, for obvious reasons, are reluctant to give an honest review.
No, I would not recommend this to a friend.
Response from Speed QueenBy customer service, January 5, 2022
Thank you for contacting Speed Queen Home. We are very sorry to hear that you are not fully satisfied with your unit. We would like to work on your case and provide you with a resolution as quickly as possible. Please visit: https://speedqueen.com/contact/ in order to submit a contact form for our Support Team. Once we receive your information, a member from our team will contact you as soon as possible with a solution or update.
Written by a customer while visiting Speed Queen
Customer Rating
1
Already broke
on May 9, 2022
Posted by: Leads
from Bartlesville ok
The dryer is 2 months old and it won’t heat. I’m not sure why it’s already having issues.
No, I would not recommend this to a friend.
Response from Speed QueenBy customer service, May 9, 2022
Thank you for contacting Speed Queen Home. We are very sorry to hear that you are not fully satisfied with your unit. We would like to work on your case and provide you with a resolution as quickly as possible. Please visit: https://speedqueen.com/contact/ in order to submit a contact form for our Support Team. Once we receive your information, a member from our team will contact you as soon as possible with a solution or update.
Written by a customer while visiting Speed Queen
Customer Rating
1
Need more info
on June 19, 2022
Posted by: Frustrated mama
from San Diego California
Disappointed!! Comes with no book to help you with some of your choices. I don’t have the technology to download anything. Found out the hard way you can’t use fabric softener in one of the choices. For so much money you would think putting in a how to use booklet wouldn’t be such a big deal. I can’t review or say much of anything else until I have officially used this machine as intended
Response from Speed QueenBy customer service, June 20, 2022
Hello, and thank you for reaching out. A digital copy of the Use and Care Guide is available if you visit: https://docs.alliancelaundry.com/tech_pdf/Production/203967en.pdf Hope this helps!
Written by a customer while visiting Speed Queen
Customer Rating
1
Satisfied w/product NOT Speed Queen - the company
on August 24, 2022
Posted by: Miss O
from Woodstock, Ga.
Do not understand how machine FULLY works. Have read & re-read ALL literature bothe in accompanying manual & on line. Now I've been told that THE WONDERFUL company I bought it - Appliance Doctor- from can NO LONGER represent Speed Queen products.
I would recommend this to a friend!
Response from Speed QueenBy Customer service , August 25, 2022
Thank you for your feedback! We are very sorry to hear, please call us today, one of our reps can give you great information and easily walk you through any questions you may have about your machine! 800-552-5475
Talk to you soon!
Talk to you soon!
Written by a customer while visiting Speed Queen
Customer Rating
1
I want my Whirlpool back
on September 4, 2021
Posted by: Dave 77777
from Rockford, MI
For this kind of money, I expect to open the tub and find two nice new water supply hoses. Second load - I decided to toss my dirty socks in that I was wearing. Lid wasn't locked yet. This action brought up the dreaded "Ed" to the display. Could not clear it. Had to go online and do a Google search because there was nothing for this in the manual. Google suggested I unplug it, then plug it back in. Eco anything sucks - even when selecting extra rinse the tub has the disgusting green fabric softener drizzle all down the sides. It's necessary to WIPE THE TUB before doing your next load. Bottom line - I'd take my Whirlpool back in a heartbeat. Oh, I almost forgot - these two appliances are so skinny I now have three new giant cracks to lose kid's socks and ping pong balls.
No, I would not recommend this to a friend.
Response from Speed QueenBy customer service, September 7, 2021
Thank you for contacting Speed Queen Home. We are very sorry to hear that you are not fully satisfied with your unit. We would like to work on your case and provide you with a resolution as quickly as possible. Please visit: https://speedqueen.com/contact/ in order to submit a contact form for our Support Team. Once we receive your information, a member from our team will contact you as soon as possible with a solution or update.
Written by a customer while visiting Speed Queen