Customer Reviews for Speed Queen - TR7 3.2 Cu.Ft. COMMERCIAL HEAVY DUTY TOP LOAD WASHER - White
Customer Rating
1
Satisfied w/product NOT Speed Queen - the company
on August 24, 2022
Posted by: Miss O
from Woodstock, Ga.
Do not understand how machine FULLY works. Have read & re-read ALL literature bothe in accompanying manual & on line. Now I've been told that THE WONDERFUL company I bought it - Appliance Doctor- from can NO LONGER represent Speed Queen products.
I would recommend this to a friend!
Response from Speed QueenBy Customer service , August 25, 2022
Thank you for your feedback! We are very sorry to hear, please call us today, one of our reps can give you great information and easily walk you through any questions you may have about your machine! 800-552-5475
Talk to you soon!
Written by a customer while visiting Speed Queen
Customer Rating
1
I want my Whirlpool back
on September 4, 2021
Posted by: Dave 77777
from Rockford, MI
For this kind of money, I expect to open the tub and find two nice new water supply hoses. Second load - I decided to toss my dirty socks in that I was wearing. Lid wasn't locked yet. This action brought up the dreaded "Ed" to the display. Could not clear it. Had to go online and do a Google search because there was nothing for this in the manual. Google suggested I unplug it, then plug it back in. Eco anything sucks - even when selecting extra rinse the tub has the disgusting green fabric softener drizzle all down the sides. It's necessary to WIPE THE TUB before doing your next load. Bottom line - I'd take my Whirlpool back in a heartbeat. Oh, I almost forgot - these two appliances are so skinny I now have three new giant cracks to lose kid's socks and ping pong balls.
No, I would not recommend this to a friend.
Response from Speed QueenBy customer service, September 7, 2021
Thank you for contacting Speed Queen Home. We are very sorry to hear that you are not fully satisfied with your unit. We would like to work on your case and provide you with a resolution as quickly as possible. Please visit: https://speedqueen.com/contact/ in order to submit a contact form for our Support Team. Once we receive your information, a member from our team will contact you as soon as possible with a solution or update.
Written by a customer while visiting Speed Queen
Customer Rating
5
Best washer on the market
on September 20, 2021
Posted by: Fireball
from Murfreesboro TN
It like the simplicity of the washer plus the cleaning of the clothes is outstanding.
Machine works great . My only issue is I have to do smaller loads because I have an entertainer agitator but I can live. Spins out water more than old machine, therefore less drying time.
We previously owned a Fisher-Paykel dryer which had two features this dryer does not have. First, it was a top loader which we were disappointed to learn no longer exists for any brand of dryer. That feature was a real convenience. We were very disappointed to learn Speed Queen did not have a top loading dryer. Secondly, our Fisher-Paykel had a lint cup that fit neatly on the side of the inside of dryer that you could conveniently pull and dump out with little effort. The Speed Queen has a lint trap that you have to pull out and then clean out with your fingers which takes more effort and is messier.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Perfect
on September 18, 2021
Posted by: Djm6
from San Clemente, Ca.
Wonderful machine! My clothes is coming out smelling very clean, unlike my 2 year old front loading machine that always had a bad smell even though the door was always left open and clothes didn't smell fresh.
I like everything about the washer with the exception of the Eco setting. Every load that has been done on eco has resulted in a puddle of fabric softer in the bottom of the washing machine at the end of the cycle. Fabric softener ends up all over the clothes as well. Not very eco friendly when the clothes have to be washed a second time.
Response from Speed QueenBy customer service, September 3, 2019
Hello, and thank you for reaching out. Our technicians recommend against utilizing fabric softener when selecting the Eco cycle. Our team recommends that you utilize hot or warm water temperatures when using fabric softener so that it helps dissolve the product. You can also try utilizing the Extra Rinse option. Hope this helps!