Customer reviews from Speed Queen
Speed Queen - TR7 3.2 Cu.Ft. COMMERCIAL HEAVY DUTY TOP LOAD WASHER - White
Average customer rating
4.7
(2,890 Reviews)
Rating breakdown 2,890 reviews
5 Stars
2,419
4 Stars
245
3 Stars
103
2 Stars
41
1 Star
82
93%of customers recommend this product.
(
2,608 out of
2,807)
Customer Reviews for Speed Queen - TR7 3.2 Cu.Ft. COMMERCIAL HEAVY DUTY TOP LOAD WASHER - White
Customer Rating
1
Doesn’t Clean!!
on January 31, 2023
Posted by: JRob
What is the trick to get clothes clean?! I’ve tried every setting and my sons mechanic clothes and my makeup clothes will NOT come clean! My 18 year old Frigidaire got a everything clean. Thank feel stupid for falling for the Speed Queen name. I should have gotten another Frigidaire for a fraction of the price.
No, I would not recommend this to a friend.
Response from Speed QueenBy Customer service, February 13, 2023
Hi JRob! This is certainly not the experience we want for you and your family. You mentioned trying several settings to address the cleaning performance of your washer, but we may have a few additional tips to help. When washing clothes that may be heavily soiled with oily or greasy stains, we recommend using Hot-Water Temperature with the Heavy-Duty cycle. You can also add the Soak option or use the Super Soiled Special Cycle. More details regarding the benefits of these selections can be found in your User’s Manual: https://docs.alliancelaundry.com/tech_pdf/Production/203967en.pdf
If you find this does not address your concerns, please reach out to us so we can see how best to help!
If you find this does not address your concerns, please reach out to us so we can see how best to help!
Written by a customer while visiting Speed Queen
Posted by: TandR
Verified Purchase:Yes
Very happy with both the washer and dryer. Extremely pleased!
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Posted by: Jason Beinbrech
from Apple Valley, CA
Verified Purchase:Yes
The Speed Queen was her and dryers are the best one can buy. They are manufactured to last for years to come with zero problems. If there is a problem, they stand behind their long warranty. Why do you think laundry mats use these. Because they last.
No, I would not recommend this to a friend.
Written by a customer while visiting Speed Queen
Posted by: Anonymous
from Wisconsin
Verified Purchase:Yes
Works Great! You can tell it's heavy duty!! Easy to Operate!! Will tell all my friends if they are looking for a machine that will last and not where out within 5 or 6 years this is what you are looking for.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Posted by: Tiff
from Oxford, MS
Verified Purchase:Yes
Best washer ever!!! Highly recommend!! Easy to use and so efficient.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Very good choice
on September 20, 2021
Posted by: Jrnm
from Cold Spring, KY
This machine has met all of our expectations! This is a quiet machine that gives you water to clean and rinse. Seems to handle the same size loads as our old 4.5 cu ft washer.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
3
It's ok
on October 5, 2021
Posted by: Waters
from Savannah, GA
So far I have already had to have a service tech out because of error code LD. The lid was locked and I could not get it open or to work and had a load of towels that had to sit in it for 4 days; had to fight to get a service tech out as soon as I did. They wanted to wait for over 2 weeks to come out.
I would not recommend this machine but another model speed queen
I would not recommend this machine but another model speed queen
No, I would not recommend this to a friend.
Response from Speed QueenBy customer service, October 7, 2021
Thank you for contacting Speed Queen Home. We are very sorry to hear that you are not fully satisfied with your unit. We would like to work on your case and provide you with a resolution as quickly as possible. Please visit: https://speedqueen.com/contact/ in order to submit a contact form for our Support Team. Once we receive your information, a member from our team will contact you as soon as possible with a solution or update.
Written by a customer while visiting Speed Queen
Customer Rating
5
Excellent Machine
on October 27, 2021
Posted by: Pacific
from Brentwood CA
Built with quality parts and easy to use. Machine is very quite and works very well.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen