Customer reviews from Speed Queen
Speed Queen - TR7 3.2 Cu.Ft. COMMERCIAL HEAVY DUTY TOP LOAD WASHER - White
Average customer rating
4.7
(2,800 Reviews)
Rating breakdown 2,800 reviews
5 Stars
2,336
4 Stars
240
3 Stars
101
2 Stars
41
1 Star
82
93%of customers recommend this product.
(
2,524 out of
2,722)
Customer Reviews for Speed Queen - TR7 3.2 Cu.Ft. COMMERCIAL HEAVY DUTY TOP LOAD WASHER - White
Customer Rating
1
A Disaster
on December 25, 2021
Posted by: Joie
from Las Vegas, NV
Please see your Customer Support Ticket #907511. The TR7003WN was delivered on 11/29/2021 and has been nonfunctional from arrival to date. At this point I am quite upset and very disappointed to have received a defective machine.
No, I would not recommend this to a friend.
Response from Speed QueenBy customer service, January 5, 2022
Thank you for contacting Speed Queen Home. We are very sorry to hear that you are not fully satisfied with your unit. We would like to work on your case and provide you with a resolution as quickly as possible. Please visit: https://speedqueen.com/contact/ in order to submit a contact form for our Support Team. Once we receive your information, a member from our team will contact you as soon as possible with a solution or update.
Written by a customer while visiting Speed Queen
Customer Rating
1
Lasted 2 months.. 3 weeks of waiting for service..
on February 28, 2023
Posted by: jthoele
from Indianapolis, IN
I purchased this the TR7 in December 2022 and the machine functioned great for 2 months. Now I have a motor error code and have been waiting 3 weeks for service. With 3 kids in the house I had to go buy a used washer while I wait on service.
No, I would not recommend this to a friend.
Response from Speed QueenBy Customer service , March 1, 2023
Hello,
Thank you for the review. Give us a call, we would like to take a look into this a little more.
We are available Monday through Friday 8am to 4 pm, hope to speak to you soon!
800-552-5475
Thank you for the review. Give us a call, we would like to take a look into this a little more.
We are available Monday through Friday 8am to 4 pm, hope to speak to you soon!
800-552-5475
Written by a customer while visiting Speed Queen
Posted by: Miss Kitty
from Baker City ,Oregon
Verified Purchase:Yes
Took a while to get use to as I previously owned Sears Kenmore Eleite front loaders that lasted 10 years! When researching new machines SpeedQueen had the best reviews and the warranty is great can’t beat it !!! Did have to have a water valve replaced a week after I bought them it wouldn’t stop leaking. The local dealer where I bought them came out and replaced it promptly.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
1
Doesn’t Clean!!
on January 31, 2023
Posted by: JRob
What is the trick to get clothes clean?! I’ve tried every setting and my sons mechanic clothes and my makeup clothes will NOT come clean! My 18 year old Frigidaire got a everything clean. Thank feel stupid for falling for the Speed Queen name. I should have gotten another Frigidaire for a fraction of the price.
No, I would not recommend this to a friend.
Response from Speed QueenBy Customer service, February 13, 2023
Hi JRob! This is certainly not the experience we want for you and your family. You mentioned trying several settings to address the cleaning performance of your washer, but we may have a few additional tips to help. When washing clothes that may be heavily soiled with oily or greasy stains, we recommend using Hot-Water Temperature with the Heavy-Duty cycle. You can also add the Soak option or use the Super Soiled Special Cycle. More details regarding the benefits of these selections can be found in your User’s Manual: https://docs.alliancelaundry.com/tech_pdf/Production/203967en.pdf
If you find this does not address your concerns, please reach out to us so we can see how best to help!
If you find this does not address your concerns, please reach out to us so we can see how best to help!
Written by a customer while visiting Speed Queen
Posted by: TandR
Verified Purchase:Yes
Very happy with both the washer and dryer. Extremely pleased!
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Posted by: Jason Beinbrech
from Apple Valley, CA
Verified Purchase:Yes
The Speed Queen was her and dryers are the best one can buy. They are manufactured to last for years to come with zero problems. If there is a problem, they stand behind their long warranty. Why do you think laundry mats use these. Because they last.
No, I would not recommend this to a friend.
Written by a customer while visiting Speed Queen
Posted by: Anonymous
from Wisconsin
Verified Purchase:Yes
Works Great! You can tell it's heavy duty!! Easy to Operate!! Will tell all my friends if they are looking for a machine that will last and not where out within 5 or 6 years this is what you are looking for.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Posted by: Tiff
from Oxford, MS
Verified Purchase:Yes
Best washer ever!!! Highly recommend!! Easy to use and so efficient.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen