Customer reviews from Speed Queen
Speed Queen - TR7 COMMERCIAL HEAVY DUTY TOP LOAD WASHER - White
Average customer rating
4.7
(2,724 Reviews)
Rating breakdown 2,724 reviews
5 Stars
2,268
4 Stars
234
3 Stars
100
2 Stars
41
1 Star
81
93%of customers recommend this product.
(
2,454 out of
2,649)
Customer Reviews for Speed Queen - TR7 COMMERCIAL HEAVY DUTY TOP LOAD WASHER - White
Customer Rating
5
I love my speed queen washer I also have a dryer l
on December 28, 2022
Posted by: Dee jean
from Jasper Ga
Best machine washes heavy load to hand wash and cleans clothes really good
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
The only brand to buy!
on November 15, 2024
Posted by: Craig22
from California
Speed Queen is the only brand I would ever recommend or buy! At my age, I believe my machines will outlive me so probably won’t have to buy another machine.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Best of the best
on December 7, 2024
Posted by: StansDeb
from Missouri
The very best machine we have ever owned. It is great.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
1
Worst Ever
on July 3, 2022
Posted by: Lad1107
from Ohio
Definitely not user friendly. I can’t find one thing good about it other than the capacity. I wish I could throw it into the Grand Canyon. There isn’t enough room here for me to list all the problems I have with it. The worst is the softener dispenser. Constantly leaks even though a repair man was here to fix it. 7 steps to clean it out once a week when I only use it three or four times, and only use half the recommended softener? Worst appliance I have ever owned in my life. Maytag was always the best.
No, I would not recommend this to a friend.
Response from Speed QueenBy customer service, July 6, 2022
Thank you for contacting Speed Queen Home. We are very sorry to hear that you are not fully satisfied with your unit. We would like to work on your case and provide you with a resolution as quickly as possible. Please visit: https://speedqueen.com/contact/ in order to submit a contact form for our Support Team. Once we receive your information, a member from our team will contact you as soon as possible with a solution or update.
Written by a customer while visiting Speed Queen
Customer Rating
1
Worst purchase of my lifetime!
on May 29, 2023
Posted by: Extremely Disappointed
from Houston, TX
We have had many washing machines over the years made by different manufacturers. We did a lot of online research and spoke with some trusted friends and family. Speed Queen kept coming up in conversations for the best quality “commercial style” washers for residential use on the market. Well they are most certainly not. We haven’t been happy with the purchase from day one. The washer has never been up to expectations. It simply does not do a good job, period. Twenty years ago we had a bottom of the line stackable unit in our apartment made by GE that did twice the job of this junk. In our 1st home we had a GE Profile front loader that did a tremendous job. We heard such great things about Speed Queen we purchased a washer dryer combo, and have regretted it ever since. We have a whirlpool stackable at our lake house that cleans better than the Speed Queen. I wouldn’t suggest anyone ever waist their money on these machines.
No, I would not recommend this to a friend.
Response from Speed QueenBy Marge, Support Specialist , May 30, 2023
Hmm, this doesn’t sound right at all! We’re so sorry to learn your washing machine isn’t providing the anticipated performance, and we can completely see how frustrating that must be. We’d really like the opportunity to see how we can improve the wash results you’re having and leave you with a better experience. So, when you have a moment, please reach out to our Support Line at 800-522-5475, Monday to Friday (8:30am – 4pm Central Standard Time).
Written by a customer while visiting Speed Queen
Customer Rating
1
Brand new dryer needs serviced already
on March 11, 2023
Posted by: Sue2919
from New Franklin, OH
Leaking water underneath. Ruined are new garage ceiling. Not happy. Now another expense
No, I would not recommend this to a friend.
Response from Speed QueenBy Customer service, March 14, 2023
Hello Susan,
We truly understand your frustrations and value your concerns. Thank you for your patience during this process.
It does appear you are working with a servicer to have your product repaired, if you are in need of further assistance, please give us a call!
Take care.
We truly understand your frustrations and value your concerns. Thank you for your patience during this process.
It does appear you are working with a servicer to have your product repaired, if you are in need of further assistance, please give us a call!
Take care.
Written by a customer while visiting Speed Queen
Posted by: Anonymous
from Lake city florida
Verified Purchase:Yes
Much noiseier and bouncier then my last set. For the price im paying i would have thought i wouldnt get a back massage on the other end of the house for small loads
No, I would not recommend this to a friend.
Written by a customer while visiting Speed Queen
Customer Rating
3
Had to replace my 20 year old Maytag
on April 13, 2021
Posted by: DAARD
from California
Warm wash/rinse is barely warm. I have to fill the machine with some hot water, stop the machine, change to warm and then start again. I use real soap not detergent in order to get clothes clean and soap needs very warm water in order to work properly. The spin cycle sounds like an airplane taking off! Extra rinse does not have warm water as a choice. Again I have to partially fill the machine on wash with hot water, stop the machine to cancel the cycle then change to rinse. This machine uses LOTS of water. The medium fill is the same as the large on my old machine. The cost of this machine is very high given how difficult it is to use. I just hope the 7 year warranty to work the price.
No, I would not recommend this to a friend.
Written by a customer while visiting Speed Queen