Customer reviews from Speed Queen
Speed Queen - TR7 COMMERCIAL HEAVY DUTY TOP LOAD WASHER - White
Average customer rating
4.7
(2,724 Reviews)
Rating breakdown 2,724 reviews
5 Stars
2,268
4 Stars
234
3 Stars
100
2 Stars
41
1 Star
81
93%of customers recommend this product.
(
2,454 out of
2,649)
Customer Reviews for Speed Queen - TR7 COMMERCIAL HEAVY DUTY TOP LOAD WASHER - White
Customer Rating
5
Does a superior job of cleaning
on September 20, 2021
Posted by: JudiL
from Webster, MA
I don't use the "Eco" cycles, but rather select special cycles for each load. Everything comes out really clean. This machine is made in the USA and does a truly superior job. I'm very happy with it - well worth the extra $$$!
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
1
Not working well
on October 22, 2022
Posted by: Vydstydv
from Wichita Ks
Not working very well at all. Is there a problem that needs adjustment?
No, I would not recommend this to a friend.
Response from Speed QueenBy Customer service , October 24, 2022
Thank you for your inquiry. We are sorry to hear you are experiencing an issue with your Speed Queen product. If you have not already done so, please contact the dealer that you purchased from to schedule service to have the unit inspected. If they do not provide service you can find an authorized service company here: https://speedqueen.com/support/find-service/
You'll want to contact the service company to schedule a mutually agreeable date and time for them to come to your home. Once the technician is onsite, they will be able to diagnose and correct the issue. The technician can also call our Technical Service team at 920-748-3121 option #4 for assistance with any troubleshooting or if they have any questions while they are in front of the machine.
When you call to set up the service appointment be sure to provide the serial number of your machine. The service company will need that in order to file any necessary warranty claims with us
You'll want to contact the service company to schedule a mutually agreeable date and time for them to come to your home. Once the technician is onsite, they will be able to diagnose and correct the issue. The technician can also call our Technical Service team at 920-748-3121 option #4 for assistance with any troubleshooting or if they have any questions while they are in front of the machine.
When you call to set up the service appointment be sure to provide the serial number of your machine. The service company will need that in order to file any necessary warranty claims with us
Written by a customer while visiting Speed Queen
Customer Rating
2
The jury’s still out
on March 1, 2023
Posted by: Disappointed in Oregon
from Beaverton, OR
I’m having trouble adjusting to this new machine. I’m particularly unhappy that the “normal” cycle is only “ECO” normal, meaning the rinse cycle is just water sprayed on the clothing or towels, etc to remove the detergent. I do not feel that’s adequate to thoroughly remove the soap residue.To get around that I’m having to use a permanent press or heavy duty cycle for everything. I also like to be in control of my water levels which isn’t possible on all settings. I’m very disappointed in how restrictive the pre-set settings are. I can say that it’s a quieter machine and seems well built and sturdy.
No, I would not recommend this to a friend.
Response from Speed QueenBy Customer service, March 2, 2023
Hi Barbara,
We appreciate your feedback!
We are happy to hear you worked with one of our call reps to help answer a few of your questions. I have also attached the user manual for you take a look at any given time!
https://docs.alliancelaundry.com/tech_pdf/Production/203967en.pdf
We appreciate your feedback!
We are happy to hear you worked with one of our call reps to help answer a few of your questions. I have also attached the user manual for you take a look at any given time!
https://docs.alliancelaundry.com/tech_pdf/Production/203967en.pdf
Written by a customer while visiting Speed Queen
Posted by: Tina Visconti
from Connecticut
Verified Purchase:Yes
I’m very satisfied with this washing machine. Easy to operate, very quiet and it washes quite well.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Best I have ever owned!
on April 22, 2021
Posted by: KeithB
from McHenry, IL
Very heavy duty & quiet! I also love the full size agitation as my mother in law had trouble with a low one as it was wrecking her clothes. Superior performance so far!
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
So far so good.
on July 19, 2021
Posted by: Bob52
from Orlando
I just want a washer that washes clothes…And I finally found one. Who knew that a brand I never heard of was out there making the best washers in existence? No commercials? No screaming? Just a great washer.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Best washing machine I have ever owned
on October 22, 2021
Posted by: Briden
from Indiana
Love the agitator! The spin cycle truly gets the most water out of towels, jeans, and clothes in general. None of the competitors machines I have owned compare.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
3
Not what I thought the machine would do
on January 17, 2022
Posted by: chat
from oregon
I owned a Speed Queen some years back and was very happy with it, but we bought one 2 months ago and it doesn't get some of our clothes clean-even with extra rinses
No, I would not recommend this to a friend.
Response from Speed QueenBy customer service, January 18, 2022
Thank you for contacting Speed Queen Home. We are very sorry to hear that you are not fully satisfied with your unit. We would like to work on your case and provide you with a resolution as quickly as possible. Please visit: https://speedqueen.com/contact/ in order to submit a contact form for our Support Team. Once we receive your information, a member from our team will contact you as soon as possible with a solution or update.
Written by a customer while visiting Speed Queen