Customer reviews from Speed Queen
Speed Queen - TR7 COMMERCIAL HEAVY DUTY TOP LOAD WASHER - White
Average customer rating
4.7
(2,711 Reviews)
Rating breakdown 2,711 reviews
5 Stars
2,256
4 Stars
234
3 Stars
100
2 Stars
41
1 Star
80
93%of customers recommend this product.
(
2,442 out of
2,636)
Customer Reviews for Speed Queen - TR7 COMMERCIAL HEAVY DUTY TOP LOAD WASHER - White
Posted by: sazzy
from Hamburg, NY
Verified Purchase:Yes
You have to program the machine with Heavy Load or 2x rinse - if you don't the fabric softener just lays at the bottom of the washing machine after the wash is complete. Also, the clothes are just so-so clean :(
No, I would not recommend this to a friend.
Response from Speed QueenBy customer service, April 5, 2021
Thank you for contacting Speed Queen Home. We are very sorry to hear that you are not fully satisfied with your unit. We would like to work on your case and provide you with a resolution as quickly as possible. Please visit: https://speedqueen.com/contact/ in order to submit a contact form for our Support Team. Once we receive your information, a member from our team will contact you as soon as possible with a solution or update.
Written by a customer while visiting Speed Queen
Posted by: KB Old Fort
from Old Fort, NC
Verified Purchase:Yes
So pleased with my Speed Queen washer! The water level is much higher than most washers nowdays, that is a big plus for me. The Speed Queen gets my clothes cleaner than my last washer that had the low agitator and not nearly enough water to get the clothes clean and if I washed a blanket it would be full of lint. My Speed Queen is much more quiet when washing and the spin cycle is so quiet that I can hardly tell that it's working. But it does an amazing job, some of my items feel dry as soon as I take them out of the washer. I washed a blanket yesterday and it came out lint free and clean. The price was more than I wanted to pay for a washer but I have no regrets. I don't understand why all washers are not made this well. Speed Queen is made like the washers of 25 years ago, except with electronics that I hope will last beyond the 7year warranty.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
3
Washing machine
on May 25, 2021
Posted by: Kh43
from MA
Second trip by technician is less than three years
No, I would not recommend this to a friend.
Response from Speed QueenBy customer service, May 25, 2021
Thank you for contacting Speed Queen Home. We are very sorry to hear that you are not fully satisfied with your unit. We would like to work on your case and provide you with a resolution as quickly as possible. Please visit: https://speedqueen.com/contact/ in order to submit a contact form for our Support Team. Once we receive your information, a member from our team will contact you as soon as possible with a solution or update.
Written by a customer while visiting Speed Queen
Customer Rating
2
Issues with Drum
on June 2, 2021
Posted by: dbarrows
from Riverton, Utah
During spin cycle, the machine makes real loud noise and jumps away from the wall. Doesn't matter if full with clothes or small amount of clothes.
No, I would not recommend this to a friend.
Response from Speed QueenBy customer service, June 3, 2021
Thank you for contacting Speed Queen Home. We are very sorry to hear that you are not fully satisfied with your unit. We would like to work on your case and provide you with a resolution as quickly as possible. Please visit: https://speedqueen.com/contact/ in order to submit a contact form for our Support Team. Once we receive your information, a member from our team will contact you as soon as possible with a solution or update.
Written by a customer while visiting Speed Queen
Customer Rating
3
Not a Huge Fan
on June 5, 2021
Posted by: Unimpressed
from Seattle, WA
It doesn’t seem to wash that well, and we often had soap still on clothing (didn’t have that problem with our old front loader). We cut back on the soap, which helped. It also spins so hard that our clothes come out much more wrinkled than our previous front loader. That prevents me from being able to hang up clothes that I don’t want to put in the dryer.
No, I would not recommend this to a friend.
Response from Speed QueenBy customer service, June 7, 2021
Thank you for contacting Speed Queen Home. We are very sorry to hear that you are not fully satisfied with your unit. We would like to work on your case and provide you with a resolution as quickly as possible. Please visit: https://speedqueen.com/contact/ in order to submit a contact form for our Support Team. Once we receive your information, a member from our team will contact you as soon as possible with a solution or update.
Written by a customer while visiting Speed Queen
Customer Rating
3
Needed repair after two days
on July 26, 2021
Posted by: Frustrated in Chicago
from IL
I decided to purchase a Speed Queen because I got sick of laundry machines breaking or dying after a few years and I wanted to invest in a product with a reputation for being long-lasting and with good warranty. My first impression of the product was great. It's clearly well designed, simple to use, and sturdily built. But after two days it began giving an error message that there was a problem with the control board. My brand new machine had to be serviced to get it working again temporarily while I wait for a new control board to arrive and be installed. The whole experience has me frustrated and very worried about the long-term prospects for this machine. I'm hoping the repair will resolve the issue permanently and that this isn't the start of a a litany of problems.
No, I would not recommend this to a friend.
Response from Speed QueenBy customer service, July 28, 2021
Thank you for contacting Speed Queen Home. We are very sorry to hear that you are not fully satisfied with your unit. We would like to work on your case and provide you with a resolution as quickly as possible. Please visit: https://speedqueen.com/contact/ in order to submit a contact form for our Support Team. Once we receive your information, a member from our team will contact you as soon as possible with a solution or update.
Written by a customer while visiting Speed Queen
Customer Rating
4
Clean clothes again
on August 3, 2021
Posted by: Colden
from Atlanta
We replaced a not-that-old Maytag Bravos that we didn’t like (it croaked and we didn’t even try to have it repaired) and the Speed Queen has been fantastic. Clothes have a freshness that they never had before. We did have one odd “ER 65” issue on the display that required us to unplug the unit and “reset” it (twice) but so far haven’t had that problem since the initial day. It’s also much quieter than the Maytag - at times you hardly know it is even running.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Really nice machine
on September 21, 2021
Posted by: Another happycamper
from Buffalo, NY
This is one quiet machine..no rattles or shakes during wash or spin cycles.The wash cycles are perfect..the spin cycle speeds are amazingly efficient. It cut my dryer time almost in half..
I know your paying for the 7y warranty up front but its worth it. One suggestion though I would make the dump/outflow hose one foot longer..mine just about reaches the wash tub which is located on the left side of the machine..
I know your paying for the 7y warranty up front but its worth it. One suggestion though I would make the dump/outflow hose one foot longer..mine just about reaches the wash tub which is located on the left side of the machine..
I would recommend this to a friend!
Written by a customer while visiting Speed Queen