Customer reviews from Speed Queen
Speed Queen - TR7 COMMERCIAL HEAVY DUTY TOP LOAD WASHER - White
Average customer rating
4.7
(2,724 Reviews)
Rating breakdown 2,724 reviews
5 Stars
2,268
4 Stars
234
3 Stars
100
2 Stars
41
1 Star
81
93%of customers recommend this product.
(
2,454 out of
2,649)
Customer Reviews for Speed Queen - TR7 COMMERCIAL HEAVY DUTY TOP LOAD WASHER - White
Customer Rating
5
A perfect washing system for me!
on May 9, 2025
Posted by: Neilspud
from Shelby, NC
After owning both front loaders and HE top loaders that disappointed with long cycle times and out of balance loads.... I finally have the answer to my washing woes. This TR7 has been a wonderful washing machine! The most important issue for me was finding a suspension system that was substantial enough not to get out of balance, vibrate and/or try to rebalance for over an hour. (And I always kept my past machines level and did not overload them.)
Yes, for me it does use more water and has added about 10 mins average drying time to my loads compared to a past front loader, but a small price to pay in my book.
I wish I had purchased a Speed Queen earlier!
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Best experience ever
on May 15, 2025
Posted by: Ellen Peden
from Friendswood,TX
Quiet, very clean clothes, no smell!! Very easy to use.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
1970's style washing machine that works great
on January 11, 2020
Posted by: Robert C C
from Tampa Florida
Verified Purchase:Yes
Remember when people bought washing machines because they wanted to have clean clothes? My Speed Queen reminds me of the good washing machines from the 70's and 80's. I put my clothes in, I choose how much water I want to use, and my clothes come out very clean. I love my agitator! I love my Speed Queen washer and dryer.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Posted by: S Fitz
Verified Purchase:Yes
Terrible!! Worst washer machine we ever owned. Does not wash the clothes properly. We have tried every cycle and clothes still come out dirty. We only had it for two months and already had two technicians out to try to fix the machine, but couldn't fix the problem. Does not clean the clothes and leaves fabric softener all over the clothes. Requested a new machine or a refund and continue to get a run around from Speed Queen!
No, I would not recommend this to a friend.
Response from Speed QueenBy customer service, March 29, 2021
Thank you for contacting Speed Queen Home. We are very sorry to hear that you are not fully satisfied with your unit. We would like to work on your case and provide you with a resolution as quickly as possible. Please visit: https://speedqueen.com/contact/ in order to submit a contact form for our Support Team. Once we receive your information, a member from our team will contact you as soon as possible with a solution or update.
Written by a customer while visiting Speed Queen
Posted by: Gary one
from Tucson
Verified Purchase:Yes
Bought this model 8 months ago. It needed to be replaced after 8 weeks of modest (3-4 loads)per week. The tub started leaking 4 weeks ago along with multiple other issues making the machine unusable. We are now on our 3rd machine. Don’t buy this model!
No, I would not recommend this to a friend.
Response from Speed QueenBy customer service, August 19, 2019
Hello,
Thank you for contacting Speed Queen Home. We are very sorry to hear about this. We would like to work on your case and provide you with a resolution as quickly as possible. Please email us at AskSpeedQueen@AllianceLS.com with the serial number of your unit along with any details that you could provide us about the issue. Once we receive the needed information we will contact you as soon as possible with a solution or update.
Thank you for contacting Speed Queen Home. We are very sorry to hear about this. We would like to work on your case and provide you with a resolution as quickly as possible. Please email us at AskSpeedQueen@AllianceLS.com with the serial number of your unit along with any details that you could provide us about the issue. Once we receive the needed information we will contact you as soon as possible with a solution or update.
Written by a customer while visiting Speed Queen
Customer Rating
5
Best doesn't mean perfect
on August 14, 2023
Posted by: john8
from Jamison, PA
Best top load, USA washer made today. Improvement suggestions: 1. Move the drain trap to the washer front, add an easy access door for the cleanup procedure. 2. Either pack an instruction book or an abbreviated "quick guide" with the washer. To make the owner have to request and wait weeks for an instruction book is not best in class.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
1
Poor Engineering
on February 14, 2024
Posted by: Greg B
from Tennessee
Lid lock assembly on base is pitiful for such an expensive product. I've just replaced the bezel that broke off a month ago. Last week the lid stopped releasing correctly until you bang on machine.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, February 21, 2024
We appreciate you sharing this experience with us, Greg B, but we apologize for the trouble you've had with the lid lock! We'd love to help with this and when you have a moment, connect with our Customer Support Line at 800-552-5475, Monday to Friday (8:30am – 4pm Central Standard Time).
Written by a customer while visiting Speed Queen
Customer Rating
5
Speed Queen Exceeds Exceptions/Exceptional product
on September 2, 2019
Posted by: Cheryl T
from Cumberland, Rhode Island
Verified Purchase:Yes
When my washing machine died after 4 years we were forced to go to a laundromat. We noticed all the machines were Speed Queens. My first thought was with all the use these machines were taking, day in and day out why not Speed Queen? The other thing we noticed was our closes were washed better. So we set out to purchase one. The Speed Queen that I recently purchased has more than meet my exceptions. It's such a quite machine, my close are cleaner and they spin out so well that they are almost dry. It saves me on the use of my dryer.I also like the Auto Fill and Normal ECO friendly features that it has, along with the stainless steel drum. Best of all the 10 year warranty given with the product makes me feel that they will stand by there product and me if something goes wrong. I would totally recommend this product to friends and family anytime. Thanks for making such a great product.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen