Customer reviews from Speed Queen
Speed Queen - TR7 3.2 Cu.Ft. COMMERCIAL HEAVY DUTY TOP LOAD WASHER - White
Average customer rating
4.7
(2,801 Reviews)
Rating breakdown 2,801 reviews
5 Stars
2,337
4 Stars
240
3 Stars
101
2 Stars
41
1 Star
82
93%of customers recommend this product.
(
2,525 out of
2,723)
Customer Reviews for Speed Queen - TR7 3.2 Cu.Ft. COMMERCIAL HEAVY DUTY TOP LOAD WASHER - White
Customer Rating
5
Best washer we've ever purchased!
on January 10, 2024
Posted by: sue62
from Parma, OH
Being married for 35 years, and having raised three boys, we've purchased four washing machines. I used this same model while visiting family in 2018 and told my husband when we need to replace our machine, I want a Speed Queen! This Speed Queen is the absolute best of the four we've used! I love all of the wash options, and I truly believe our clothes are coming out cleaner.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
1
Be Careful! Go Further Than a Simple Google Search
on March 6, 2025
Posted by: DaveA
This is our second TR7 series washer in matter of 3 months. Our first unit went out in the first month of ownership... It had a bad electrical board and we had substanial squealing sounds within the last 4mins of the spin cycle. The dealer we purchased the unit from replaced it. Within the first month, the second new unit started making the same loud squealing noise during the last 4min of the spin cycle. If you search "Speed Queen TR7 squealing" you will find a Reddit thread and TikTok videos of consumers with the same issues we have had. This has been a nightmare. Worst appliance purchase we've made. We were so excited because of the Speed Queen name, but it's been a major let down. We are still having issues and are having no luck with Speed Queen service providers. If I were to do it again, I would likely not buy Speed Queen or I would buy something in the TC series.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, March 12, 2025
We understand you've noticed this strange sound with both washing machines, and we're shocked this has happened. We value the trust you place in our brand and apologize that this experience is not aligning with what we're known for, but we're dedicated to making this right. It sounds like there is some additional trouble with the service process and if you can reach out to us at 800-552-5475 (Monday to Friday; 8:30am – 4:00pm Central Standard Time), we would love the chance to assist further.
Written by a customer while visiting Speed Queen
Customer Rating
1
Buy once cry once doesn't mean anything anymore
on May 7, 2025
Posted by: Nicki Re
from Ohio
Purchased in March 2024, broke down April 2025. Despite the fact that the washer doesn't clean well, and I'm anticipating the day the dryer stops working, the saying buy once cry once is a thing of the past. They don't make things to last like they used to. It will be 2 weeks Monday since I have not had a washer and the sad thing is my old 17 year Maytag that I gave away is still going. I'm happy to have a warranty but I didnt think I would need to use it this soon. Don't waste your money on the expensive commercial speed queen products, they aren't worth it.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, May 12, 2025
We appreciate you notifying us about this by leaving a review, Nicki Re. Based on your message, it sounds like there could be a delay in the washing machine's repair. If this is the case, don't hesitate to reach out to our Customer Support at 800-552-5475 (Monday to Friday; 8:30am – 4:00pm Central Standard Time) so we can work to figure out what's causing this delay and help with the repairs!
Written by a customer while visiting Speed Queen
Posted by: farmkittie
from Metro Detroit, Michigan
Verified Purchase:Yes
t hadn't heard of Spped Queen until I went online to research what washing machine to get. I wanted the most reliable machine I could find. At first I was tempted by some of the pretty machines by other brands but once I saw the TR7000, (I hope I have the number right. I bought the 2018 top of the line top loader with the electronic controls), in person, it looked beautiful too. IT has a seven year warranty. I've had it for two months and it cleans clothes perfectly.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Posted by: Jim C
from Edmonds, WA
Verified Purchase:Yes
Stop looking now! You will not find a better washing machine on the market. While there may be machines that appear to hold more clothes, Have fancy Wi-Fi access or other supposed state of the art electronics, you will not find a machine that’s a workhorse like the speed queen brand. Period. End of story. Looking for a machine that will last you 20 years? Stop looking! This product is the absolute best on the market. If you don’t believe my review go ahead and buy that “other brand“. Good luck with your 5 to 7 year machine that won’t take the abuse that a speed queen does! Rock on speed queen!
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Posted by: margie65
from Port Orchard, WA
Verified Purchase:Yes
After three new washing machines broke down in the last 14 years, we decided to buy a Speed Queen. It has a sturdy drum, unlike the other models; washes loads quickly and efficiently, unlike the other models; does not get off balance when loaded appropriately, unlike the other models; and when you ask for hot water it is hot, unlike the other models. What it doesn't have is music or a bell to let you know the load is done - not much of a concern when the clothes come out clean.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Posted by: Julie V
from Downers Grove, IL
Verified Purchase:Yes
Temperature is set perfectly, plenty of cycles to choose from. Does not mangle the items. There is nothing inside to tear up the items. What a relief from my prior experiences with other brands.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Posted by: Lisa S
from Tampa
Verified Purchase:Yes
SO happy with my SpeedQueen washing machine! Clothes come out so clean and the cycles are not real long. The clothes come out much less wrinkled than my previous washing machine.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen