Customer reviews from Speed Queen
Speed Queen - TR7 3.2 Cu.Ft. COMMERCIAL HEAVY DUTY TOP LOAD WASHER - White
Average customer rating
4.7
(2,793 Reviews)
Rating breakdown 2,793 reviews
5 Stars
2,329
4 Stars
240
3 Stars
101
2 Stars
41
1 Star
82
93%of customers recommend this product.
(
2,517 out of
2,715)
Customer Reviews for Speed Queen - TR7 3.2 Cu.Ft. COMMERCIAL HEAVY DUTY TOP LOAD WASHER - White
Customer Rating
4
Nice Washer
on September 9, 2022
Posted by: DJCJr
from Charlotte NC,
Nice well-built machine with plenty of features. The only complaint is that Speed Queen needs to make an extra capacity size machine. We are doing more wash due to the smaller tub size.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5
Best washer I have ever owned!
on September 10, 2022
Posted by: Brian71
Quietest and Best washing machine I have ever owned!
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
4
Like the cleaning
on September 19, 2022
Posted by: Judyk736
from Florence, Al
I hate the door lock! Like the cleaning service man delivered exceptional he was great cleaned the vent line!!!
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
4
Less time spent doing laundry
on September 20, 2022
Posted by: Sue63
from Spring Hill, KS
Handles whatever size load I have. I may have purchased a different model, if I had realized that the detergent needs to be added prior to adding the laundry.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
2
Saddened by major breakdown just 9 months after pi
on September 24, 2022
Posted by: Lgbphdinme
from St. George, UT USA
9 months to receive adhere ordered and only 9 mo that of use before washer broke. They can’t even tell me how long it will be until the part can arrive
No, I would not recommend this to a friend.
Response from Speed QueenBy Customer service, September 26, 2022
Thank you for your inquiry. We are sorry to hear you are experiencing an issue with your Speed Queen product. We are in unprecedented times with the pandemic and it is causing havoc on our supply chain and labor pool. Unfortunately we are at the mercy of component suppliers that are out or short of components themselves. It’s a global issue, but trust we are doing everything we can to keep product flowing as quickly as possible.
Servicers order parts through distributors, not direct from us. Your servicer will need to follow up with the distributor they have ordered the parts through. If the distributor does not have the part(s) in stock and placed an order with us, the servicer will need to get that order number from their distributor. We can only view orders that have been placed with us by distributors.
Servicers order parts through distributors, not direct from us. Your servicer will need to follow up with the distributor they have ordered the parts through. If the distributor does not have the part(s) in stock and placed an order with us, the servicer will need to get that order number from their distributor. We can only view orders that have been placed with us by distributors.
Written by a customer while visiting Speed Queen
Customer Rating
3
Probably a Mistake
on September 28, 2022
Posted by: Shamrk
from Madison, Al
Had expected this product to preform as well or better than the 5 yr old Samsung unit it replaced. Surprised at how noisy itbis and more difficukt to determine proper cycle
No, I would not recommend this to a friend.
Response from Speed QueenBy Customer service , September 29, 2022
Hello,
Thank you for reaching out. I have attached a pdf version of your user guide, please feel free to visit this link as much as needed to help ensure the proper cycle: https://docs.alliancelaundry.com/tech_pdf/Production/203967en.pdf
We are very sorry about the noise, if you would like to give us a call and further discuss the functionality of this machine please feel free to at: 800-552-5475
Take care
Thank you for reaching out. I have attached a pdf version of your user guide, please feel free to visit this link as much as needed to help ensure the proper cycle: https://docs.alliancelaundry.com/tech_pdf/Production/203967en.pdf
We are very sorry about the noise, if you would like to give us a call and further discuss the functionality of this machine please feel free to at: 800-552-5475
Take care
Written by a customer while visiting Speed Queen
Customer Rating
5
My clothes have never been so clean!
on October 1, 2022
Posted by: SMSL
from Rochester
I love this washer. Has a nice large capacity, is quiet, has a lot of features and cycle options. One of the best things about it is how clean the clothes come out feeling, looking, and smelling compared to my old washer!
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
3
Not sure yet
on October 1, 2022
Posted by: Diana27
from Atlanta, Ga
The day it arrived I had to call for a service due to a faulty lid on washing machine. Thus far washes well. Only had it for a month
Response from Speed QueenBy Customer service , October 3, 2022
We apologize for the inconvenience this has caused you. We are hoping for amazing laundry days for your future, as well as the best machine to help you accomplish this! Have a wonderful day.
Written by a customer while visiting Speed Queen