Customer reviews from lg.com
LG - 320 Sq. Ft. 7,500 BTU Smart Window Air Conditioner with 3,850 BTU Heater - White
Average customer rating
4.5
(67 Reviews)
Rating breakdown 67 reviews
5 Stars
54
4 Stars
3
3 Stars
3
2 Stars
2
1 Star
5
90%of customers recommend this product.
(
26 out of
29)
Customer Reviews for LG - 320 Sq. Ft. 7,500 BTU Smart Window Air Conditioner with 3,850 BTU Heater - White
Customer Rating
1
Doesn’t Keep Room Cool
on July 1, 2023
Posted by: LisaMms
Compressor keeps shutting off. Bedroom not cool. Very disappointed
Response from lg.comBy Alice Feliz V. Luna, Social Media, July 8, 2023
Hi, LisaMms. Thanks for reaching out. Hopefully you were able to get the compressor fixed. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Written by a customer while visiting lg.com
Customer Rating
5
I love my air conditioner/heater it works great
on July 7, 2023
Posted by: Lg air and heater unit
from Amarillo Texas
I bought my unit in06/08/2022 it has work wonderful in my small place keeps the whole place cool in the summer and warm in the winter.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Like that it had wifi Compability and diff modes
on July 10, 2023
Posted by: Rooms ac
from Texas
I bought this two years ago good but only down side the wifi keeps getting unprogrammed but other than that very good
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Lobab
from San Antonio, Texas
Verified Purchase:Yes
I purchased this ac a couple of weeks ago. The ease of installation and use is terrific. Cools nicely in our 108* days here in south Texas. Also being a heat pump it will come in handy for our cooler days a little further into the year when winter finally comes.
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: AaronCh
from Cedartown, Georgia
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm absolutely thrilled with my LG 7500 BTU window unit air conditioner. It's a powerhouse of cooling in a small package. It cools my room down quickly and effectively, making it a lifesaver during hot days. The setup was a breeze, and I was pleasantly surprised by how quietly it operates. Not only does it keep me comfortable, but I've also noticed a positive impact on my energy bill. I can confidently give it a well-deserved 5-star rating!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Dana Giddings
from Broken bow ne
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this piece of junk LG air conditioner in June and it stopped working in less than 2 months!!! I still have not got a return on my purchase yet .
Pros: Style/Design
Quality
1
Features
1
Value
1
Response from lg.comBy LG Customer Experience team, Customer Care, September 6, 2023
Hey there, Dana. We appreciate your time in leaving us a review regarding your 7,500 BTU Smart Wi-Fi Enabled Window Air Conditioner, Cooling & Heating. You can easily get in touch with us for your queries by sending us a private message on Facebook or Twitter using @LGUSSupport, or by calling our customer service line at (800) 243-0000, and we would be glad to help. ^Anthony
Written by a customer while visiting lg.com
Posted by: Powaydave
Verified Purchase:Yes
Really great quality and value. At first we couldn’t connect to Wi-Fi but got it going.
Pros: Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: ThePies0425
from New Trenton, IN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this window AC to replace or old air conditioner. After having purchased a LG refrigerator- I knew our new window AC would be LG also. It’s quiet and works well in our small home. The energy saving feature is my favorite setting. I cannot wait to see how the new AC impacts our electric bill. We saw a significant decrease after we bought our fridge. And we’re already talking about buying a new LG stove/oven. Can’t wait!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com