Customer reviews from lg.com
LG - 320 Sq. Ft. 7,500 BTU Smart Window Air Conditioner with 3,850 BTU Heater - White
Average customer rating
4.5
(67 Reviews)
Rating breakdown 67 reviews
5 Stars
54
4 Stars
3
3 Stars
3
2 Stars
2
1 Star
5
90%of customers recommend this product.
(
26 out of
29)
Customer Reviews for LG - 320 Sq. Ft. 7,500 BTU Smart Window Air Conditioner with 3,850 BTU Heater - White
Posted by: Em81
from Bakersfield CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works great for the room it in,had the same one in my small garage for about 1t years
Pros: ease of use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
It’s small but very effective. I’m very satisfied
on August 3, 2021
Posted by: Cat girl
from Norco,ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought three weeks ago and it works very well. Very happy with my purchase
Pros: ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Suzie2you
from Bloomfield, Nebraska
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought my 7500 a month ago and it does a fantastic job of keeping our big bedroom and an adjoining room cool. it is quiet and you don’t even have to get out of bed to adjust anything. It runs quietly. I can’t wait to try out the heater part but won’t do it in this 100 degree weather. Thanks lg
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Nets
from CA
Verified Purchase:Yes
Although the specs and sales rep stated that this would handle a room the size it’s in, It does not cool well
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
2
Response from lg.comBy ^DLI, LGE Social Media, August 6, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: DForeman45
from Greenwood Springs,MS
Verified Purchase:Yes
[This review was collected as part of a promotion.] The air conditioner was very easily installed, and was at a very reasonable price! So far it has worked very well in cooling our metal building that we converted into a Guest bedroom!
This unit replaced one just like it that we had had for five or six years but had stopped working!
This unit replaced one just like it that we had had for five or six years but had stopped working!
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Joebob4
from Krum Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my third unit they last about 4 years.
Custom built room only unit they will fit .
Custom built room only unit they will fit .
Pros: ease of use
I would recommend this to a friend!
Quality
3
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, September 17, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Posted by: Lauraakagumby
from Cherry Grove, SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have only had this 6 months and it’s defective and not working. It’s the perfect size and features it is so disappointing. I’m still waiting for lg to do right by me. It’s installed so I can’t get stickers nor can I have a hole in my wall while I work on getting new and finding someone to do the work again during COVID is a nightmare as it is in our property two state away. Not cool. I don’t have time to get back there.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Response from lg.comBy ^DLI, LGE Social Media, September 30, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Posted by: Breaux
from Austin TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this LG unit with heating and cooling options. Also is Wi-Fi enabled which is a plus! Thanks LG for making great products!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com