Customer reviews from lg.com
LG - 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner with 11,200 BTU Heater - White
Average customer rating
4.2 out of 5
4.2
(62 Reviews)
Open Ratings Snapshot
Rating breakdown 62 reviews
5 Stars
45
4 Stars
4
3 Stars
4
2 Stars
1
1 Star
8
90%of customers recommend this product. 
(
27 out of 30
)
Best Buy Privacy Policy
Customer Reviews for LG - 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner with 11,200 BTU Heater - White
Customer Rating
5 out of 5
5
ac with heat
on August 9, 2022
Posted by: Rosalinda
from Palacios, Tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought about 3 weeks ago and it has helped so much, cooling r tiny home
Pros: ease of use, Performance
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Grea Features easy to use
on August 16, 2022
Posted by: Anonymous
from Houston Tx.
Verified Purchase:Yes
I bought 2 of these models about 2 months ago and I really do like them they were easy to install and the features on them were really easy to operate. they work very well where I have them and I haven't had any problems at all I would Recomend These Units Hand down to my friends and family. Thank you LG for great product
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Available
on September 3, 2022
Posted by: Happy the Have
from Covington, LA
Verified Purchase:Yes
Really came through in a pinch. Central A/C went out, had to get something quickly.
Pros: ease of use
Quality
5 out of 5
5
Features
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Perfect fit!
on October 12, 2022
Posted by: Dea89
from Springfield mo
Verified Purchase:Yes
[This review was collected as part of a promotion.] Perfect fit for my new addition. Changed the garage into a big family room and got this LG to cool and heat it! It’s perfect.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
Worked great for 6 months and quit
on November 4, 2022
Posted by: Sdave1006
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this unit due to the other one I had worked so well. However this unit worked for 6 months and quit. Self test shows nothing wrong but it doesn’t cool.
Pros: ease of use
Quality
1 out of 5
1
Features
5 out of 5
5
Value
1 out of 5
1
Response from lg.comBy JaNika WileySocial MediaNovember 4, 2022
We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to see what we're able to do to assist. Thanks. ^Nikki
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Perfect Size and easy installation.
on November 20, 2022
Posted by: Scooterz
from Monroe Georgia
Verified Purchase:Yes
Product was perfect for a shop that needed ac and heat. Highly recommended
Pros: ease of use, Quality, Features/Settings
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Everything fits to the tee hands down
on November 21, 2022
Posted by: Jimmy41
from Tennessee
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best purchase I've made highly recommend getting one again if this fails heat works great an heats well very well built unit thanks
Pros: ease of use, Style/Design, Features/Settings, Performance
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Great Buy then the Artic Wind 18000btu combo
on November 24, 2022
Posted by: Ken hookup
from Brooklyn ny
Verified Purchase:Yes
Give great ac and great heat even at high speed. Happy for now
Pros: Quality
Quality
5 out of 5
5
Features
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting lg.com
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