Customer reviews from lg.com
LG - 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner with 11,200 BTU Heater - White
Average customer rating
4.2
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
45
4 Stars
4
3 Stars
4
2 Stars
1
1 Star
8
90%of customers recommend this product.
(
27 out of
30)
Customer Reviews for LG - 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner with 11,200 BTU Heater - White
Posted by: BTU 12000
from Searcy AR
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this 3 weeks ago and have no regrets! It cool the 400sq in less than 5 minutes….
Pros: ease of use, Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
It’s not getting cool or blowing cool
on June 28, 2022
Posted by: Ksamuel1
from Columbus
[This review was collected as part of a promotion.] Get it as a gift from my parents, had it in for a week still haven’t blown cold
Pros: Features/Settings
Quality
1
Features
2
Value
1
Response from lg.comBy Sandy, Social Media, June 29, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy
Written by a customer while visiting lg.com
Posted by: Simplydevine
from Mesa, az
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought over a month ago to replace same type older unit. Operates as efficiently as last one and keeps my AZ room cool
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: coozy1234
from New Orleans, La
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to install and works very well. This unit is exactly what I need to cool and heat my workshop.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jody Shilling
from Texas
Verified Purchase:Yes
Haven't installed yet but other 2 bought at same time are working well so far.
Pros: Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: LIS73 Geraldine
from Geraldine, Alabama
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this air conditioner plus heat to replace one just like it that I've used for the last 13 years.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: ColoJoe
from Sidney, NE
Verified Purchase:Yes
[This review was collected as part of a promotion.] We originally found this unit as being the top of ten AC’s for 2022. The model was unavailable so we kept looking to see what else LG had. We found the same unit with WI-FI. It was ordered on a Friday and was delivered free to Western Nebraska by Monday morning coming all the way from Georgia. If the heater works as well as the AC, we will be double happy. This unit replaced a well used LG unit that had no Wi-Fi or heat.
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
I thought wrong
on August 6, 2022
Posted by: Hotinher
from Kingman az
After doing my homework I finally decided to get this unit and after paying someone alot of money alot of money to install a new breaker and plug and to run the new wire. I plug it n and nothing. Idk what I'm gonna do my my wife threw away the box that had my receipt in.
No, I would not recommend this to a friend.
Quality
5
Features
5
Value
4
Response from lg.comBy Sandy, Social Media, August 9, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #.^Sandy
Written by a customer while visiting lg.com