Customer reviews from lg.com
LG - 1,000 Sq. Ft. 18,000 BTU Smart Window Air Conditioner with 12,000 BTU Heater - White
Average customer rating
4.4
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
50
4 Stars
6
3 Stars
3
2 Stars
3
1 Star
4
88%of customers recommend this product.
(
23 out of
26)
Customer Reviews for LG - 1,000 Sq. Ft. 18,000 BTU Smart Window Air Conditioner with 12,000 BTU Heater - White
Posted by: Fishing LG
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is an awesome unit. Quiet
It cools very well I will buy another one if I have to. Thank you.
It cools very well I will buy another one if I have to. Thank you.
Written by a customer while visiting lg.com
Posted by: JEJRLJ
from CLIFTON TEXAS
Verified Purchase:Yes
This makes our fourth ac unit over the years for 2 separate houses and we love them.
Pros: Quality, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Fishing
Verified Purchase:Yes
[This review was collected as part of a promotion.] Too noisy if I would’ve known I would have not bought this AC unit is too noisy at night is hard to sleep
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: LG 111
Verified Purchase:Yes
[This review was collected as part of a promotion.] wi-fi does not work and this is after on hold for several hours it still doesn't work
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, October 23, 2023
Hello there! We understand that you're experiencing difficulties connecting to Wi-Fi on your LG Window Air Conditioner. Don't worry, we're here to help! Please have a glance at our useful LG help page for some helpful tips over at http://spr.ly/6424udXRK to get you started. But if you need further assistance, our LG Social Support team is always available to lend a hand. Just message us through Facebook or Twitter using the handle @LGUSSupport, and be sure to provide us with your device's model and serial numbers. We'll do everything we can to get you up and running in no time. ~Rita
Written by a customer while visiting lg.com
Posted by: Anonymous
from Lennox, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought for a classroom, and it works wonders. Classroom now has air and heat.
Pros: ease of use, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: L G LW1821HRSM
Verified Purchase:Yes
[This review was collected as part of a promotion.] I brought this air condition 1year 3 month and it's already broke im not satisfied at all
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, November 1, 2023
Hey there, we'd love to hear more about your experience with your LG Air Conditioner. Please send us a private message on our socials, @LGUSSupport. ~Tegan
Written by a customer while visiting lg.com
Posted by: Hannah2714
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this! It is so powerful. So easy to control with your phone which makes it more convenient.
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
does what I needed done cooling and heating
on June 10, 2024
Posted by: Sprigs
[This review was collected as part of a promotion.] I bought this ac about 2 weeks ago I had one exactly like it but didn't last a year, but I bought the same exact one because when it works its great heating and cooling
Written by a customer while visiting lg.com