Customer reviews from lg.com
LG - 1,000 Sq. Ft. 18,000 BTU Smart Window Air Conditioner with 12,000 BTU Heater - White
Average customer rating
4.4 out of 5
4.4
(66 Reviews)
Open Ratings Snapshot
Rating breakdown 66 reviews
5 Stars
50
4 Stars
6
3 Stars
3
2 Stars
3
1 Star
4
88%of customers recommend this product. 
(
23 out of 26
)
Best Buy Privacy Policy
Customer Reviews for LG - 1,000 Sq. Ft. 18,000 BTU Smart Window Air Conditioner with 12,000 BTU Heater - White
Customer Rating
5 out of 5
5
AC Unit
on March 26, 2023
Posted by: Ella27
from Katy, Texas
Verified Purchase:Yes
I bought my new AIR CONDITIONER February 2023.
It Works So Efficiently and its So Quiet.
Also has a Energy Saver..on it
I am very pleased with my Purchase.
Pros: ease of use, Quality, Performance
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Response from lg.comBy Tanishasocial/lgMarch 28, 2023
We want to say a great big thank you for your committed support of the LG Brand, as thus we strive to meet our customers expectations by improving our products and services daily. We're here to help if you have any
questions or concerns please feel free to reach out to us via Facebook or Twitter by sending us a private message or @LGUSSupport, Our Customer Service Number is (800)243-0000.~Tanisha
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Window AC
on June 11, 2023
Posted by: Kristy oroville
from Oroville, ca 95965
Verified Purchase:Yes
I bought this just in time of warm weather. This is my second unit which lasted 16 years.
Pros: ease of use, Features/Settings, Performance
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Response from lg.comBy Anthony J.VXI AustinJune 15, 2023
Thank you for your review. Definitely going to last you for a while. Should you have any questions or concerns, don't hesitate to reach out to us at anytime. ~Anthony
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great buy
on July 6, 2023
Posted by: Bulldog59
from Munford, TN
[This review was collected as part of a promotion.] I love it. The E-saver function is great. Once I figured out that I could connect to the A/C by WiFi and got it setup, I love it even better. I have it in a sunroom that I don’t need it on all the time, it is great to be able to program it to come on and shut off.
Pros: Features/Settings, Performance
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Strong, powerful,quite!
on July 6, 2023
Posted by: Rafter B Ranch
from Rocksprings Tx
Verified Purchase:Yes
Great cooling in a portable building (not so good insulation) in the West Texas sun! Amazingly quite! After much research I selected this LG unit and I’m sure glad I did. Loaded with features easy to install I am so far 100% satisfied.
Pros: Performance
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
on August 7, 2023
Posted by: Cold AC
Verified Purchase:Yes
The air conditioner works very well. Cools and heats exactly as featured.
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
good features
on August 10, 2023
Posted by: jimac
from Houston, Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased recently to replace old unit. I am reasonable pleased with the unit features, but the unit is a little louder than expected.
Pros: Features/Settings
Quality
4 out of 5
4
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Work horse
on August 23, 2023
Posted by: Mac55
from East Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve had this two weeks now. Temperatures here in east Texas have been 105 to 109 each day. This unit under these adverse conditions has performed flawlessly. I’m impressed so far…. Hope this unit last a long time.
Pros: Features/Settings
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Super cold
on August 30, 2023
Posted by: Charlam
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Installation was a breeze. The output is fabulous. We only run it on fan speed low. It cools our florida room and camper with no problems. Perfect for Florida's hot summers.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
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