Customer reviews from lg.com
LG - 1,000 Sq. Ft. 18,000 BTU Smart Window Air Conditioner with 12,000 BTU Heater - White
Average customer rating
4.4
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
50
4 Stars
6
3 Stars
3
2 Stars
3
1 Star
4
88%of customers recommend this product.
(
23 out of
26)
Customer Reviews for LG - 1,000 Sq. Ft. 18,000 BTU Smart Window Air Conditioner with 12,000 BTU Heater - White
Posted by: Chilly butt
from Northern Cali
Verified Purchase:Yes
Very happy, easy install , works awesome, get the extended warranty it's worth it !!!!!
Pros: Quality, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from Callahan Florida
Verified Purchase:Yes
I Love my new LG window unit it’s more than I expected.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Tbird1949
from Richland, WA
Verified Purchase:Yes
It has been a good air conditioner. It replaced not just another air conditioner but also a space heater. When I first got it I wasn't sure I had made the right choice. I did. Very happy with the LG Air conditioner and heater.
Pros: Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Gfloyd
from Georgia
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought for a mobile home and it is doing its job. Simple to operate.
Pros: ease of use, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: woody lucas
from rancocas nj
Verified Purchase:Yes
It does everything you are looking for. Heat..air ..wi-fi ..google talk .It helps the regular house system wit the utility bill .The price is just amazing when you consider it is all wrapped up in one machine.
Pros: ease of use, Quality, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Noucee06
from Houston, Tx
Verified Purchase:Yes
I purchased this AC unit because summers are hard on HVAC in Houston Texas and it has done more than the job intended. We have to turn it off because it chills the back of my home so well....love it!!!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: DALE FOGLE
from HOLLY HILL SC
Verified Purchase:Yes
HI - HAD MY HEAT/AIR FEW MO. CALLS LG THEY FIXED IT IN 2WEEK SO VERY HAPPY AND THEY WERE NICE ABOUT IT THANKS LG-SO YOU REALLY ENJOY 1 IF YOU NEED IT.
Pros: ease of use
Quality
4
Features
5
Value
3
Response from lg.comBy Cazzandra Galangco, LG Social Media, January 23, 2023
We really appreciate that you took the time to share your thoughts with the rest of our community and us about your experience with our service. It helps us continue to improve and provide the best possible service to customers like you. We will share this with the store team to let them know how we are doing; they will surely be happy about this! We look forward to the next time we're able to serve you again. Thank you for supporting LG! :) -Cazz
Written by a customer while visiting lg.com
Posted by: Peanut200
from Houston, TX
Verified Purchase:Yes
Purchased the unit as our old one quit working and hot season approaching.
Quality
4
Features
5
Value
4
Response from lg.comBy Christian Jimenez, LG Social Media, April 11, 2023
Hi, thank you for appreciating the value in the 18,000 BTU Smart Wi-Fi Enabled Window Air Conditioner and being a return customer! Should you need support, feel free to contact us via chat or phone support. More information for these support options can be found here: https://www.lg.com/us/support/contact. We'd be happy to assist! ^Chris
Written by a customer while visiting lg.com