Customer reviews from lg.com
LG - 1,000 Sq. Ft. 18,000 BTU Smart Window Air Conditioner with 12,000 BTU Heater - White
Average customer rating
4.4
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
50
4 Stars
6
3 Stars
3
2 Stars
3
1 Star
4
88%of customers recommend this product.
(
23 out of
26)
Customer Reviews for LG - 1,000 Sq. Ft. 18,000 BTU Smart Window Air Conditioner with 12,000 BTU Heater - White
Posted by: Angela76
from Kingwood Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a really complicated window unit with all the bells and whistles. I needed help with setup. It is very large and cools my small space so well. It is big and heavy. Once setup though it is great. Really quiet and so cold. bRrrr
I would recommend this to a friend!
Response from lg.comBy ^DLI, LGE Social Media, June 21, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Excellent air conditioner and love modern features
on July 18, 2021
Posted by: Jackie for Jacqueline
from Anniston Alabama
[This review was collected as part of a promotion.] Bought online and pickup convenient and absolutely love this air conditioner
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Ron_E
from Fleming Island
Verified Purchase:Yes
[This review was collected as part of a promotion.] The old unit stopped working in 97 degree temperatures
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great product!
on July 26, 2021
Posted by: Mae D
from Mason, TN
[This review was collected as part of a promotion.] I love the features on my AC unit!! It has met all of my expectations!
Pros: Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Derf73
from Paola, KS
Verified Purchase:Yes
[This review was collected as part of a promotion.] Installed easily due to excellent instructions and all parts in the box. Slight heavy for one person installation. Fit perfectly. Does great cooling large room.
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Margarita Sunshine
from Sacramento, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Cools my house down considerably when its really hot outside. Ease to use and maintain.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Rabbit runner
from Brewton, Al
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this t air conditioner with heat to replace one that quit. We're very satisfied with the quality, price, energy saving features, & the beautiful white sophisticated cabinet. It really added a beautiful touch to our fellowship hall.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Brenda777
from Marion IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this air unit to cool a 20 x 20 furnished room. The air unit has been consistent and more than adequate to cool
This space and our temperatures have been hot…heat index exceeding 100. Ive never been disappointed with LG products. It’s my first choice in appliances and for good reason….quality, durability, efficiency, awesome and important features. The remote control option allows me to adjust the temperature and easily turn the unit on and off. I have mobility issues and what a difference this makes for folks like me. Thank you LG for putting the consumer first!
This space and our temperatures have been hot…heat index exceeding 100. Ive never been disappointed with LG products. It’s my first choice in appliances and for good reason….quality, durability, efficiency, awesome and important features. The remote control option allows me to adjust the temperature and easily turn the unit on and off. I have mobility issues and what a difference this makes for folks like me. Thank you LG for putting the consumer first!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com