Customer reviews from High Sierra
High Sierra - Fairlead 34" Drop Bottom Wheeled Duffel - Mercury/Black
Average customer rating
3.8
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
27
4 Stars
13
3 Stars
4
2 Stars
4
1 Star
8
78%of customers recommend this product.
(
35 out of
45)
Customer Reviews for High Sierra - Fairlead 34" Drop Bottom Wheeled Duffel - Mercury/Black
Posted by: K. Wolf
Verified Purchase:Yes
Great bag, it's my second one. Rolls well. Good value.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Posted by: Peter G.
from LA, CA
Verified Purchase:Yes
This is a larger version than the smaller version of this model better construction & design
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Posted by: Gary G
from Horsham, PA
Verified Purchase:Yes
Bigger version of a rolling duffel that I've been happy with for years. Seems to be well built, will be testing it out in the next few weeks. Locking the zippers on the main compartment, why not the sides as well? Wish it were lighter (1/5 of the checked baggage allowed weight is eaten up by the bag). Old version had a mesh zippered area in the top which is now gone - minor loss made up for the bigger side pockets.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
1
Poor construction
on January 22, 2024
Posted by: DaveW
from Estes Park, CO
Second trip and one of the seams completely blew apart. Very disappointing. We are in New Zealand so a warranty repair is no go. Go smaller or a different brand. Never had this issue with Eddie Bauer bags.
No, I would not recommend this to a friend.
Response from High SierraBy High Sierra Care Team, January 23, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting High Sierra
Customer Rating
1
Disappointing!
on November 24, 2024
Posted by: wellinformed
Good design and like the room but use metal zippers...these plastic ones didn't last!
disappointing!
disappointing!
Response from High SierraBy High Sierra Care Team, November 25, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting High Sierra
Customer Rating
3
Great bag, ineffective Velcro leads to failure
on March 12, 2025
Posted by: Pancho Piedra
from San Francisco CA
As others have noted, the Velcro that connects the main straps is not effective. I always attach it when checking my bag but the bag always arrives off the carousel with the straps separated. They are then vulnerable to catching on something. The worst issue is that baggage handlers pick it up by one strap which must account for my receiving the bag yesterday off a United flight with the straps apart and a large hole in the bag where a baggage handler had picked it up by one strap, Now I need a new bag. Sierra - can you replace it?
No, I would not recommend this to a friend.
Response from High SierraBy High Sierra Care Team, March 14, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting High Sierra
Customer Rating
1
on October 15, 2025
Posted by: big bob
from Florida
Second trip with this bag, seam separated on end of bag. Luckily I brought a roll of duct tape along and was able to get my stuff home. Looked like poor quality workmanship.
No, I would not recommend this to a friend.
Response from High SierraBy High Sierra Care Team, October 19, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting High Sierra
Customer Rating
1
Very disappointed
on September 8, 2022
Posted by: Chuck22
from San Diego, California
This is my third High Sierra rolling duffel and for the first time High Sierra has disappointed. The quality and features of this bag have substantially deteriorated. First of all, the drop bottom is way too shallow. The divider in previous bags had elastic ties so you could roll it up, secure it, and open up the entire bag for packing. That feature is missing in this bag. My biggest complaint is the absence of a reinforced bottom making it impossible for the bag to stand on its own. Previous bags had that feature. Material quality has also suffered, i.e. wheels, telescoping handle. Although I didn't use them very often, the also removed the backpack straps. Seems they did everything possible to make the bag cheap. High Sierra has lost a long time customer.
No, I would not recommend this to a friend.
Response from High SierraBy Katie, eCommerce, September 12, 2022
Hello, thank you for your review! We appreciate the feedback and will be passing this along to the teams for better improvement.
Written by a customer while visiting High Sierra