Customer reviews from High Sierra
High Sierra - Fairlead 34" Drop Bottom Wheeled Duffel - Mercury/Black
Average customer rating
3.9
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
26
4 Stars
13
3 Stars
3
2 Stars
4
1 Star
7
79%of customers recommend this product.
(
34 out of
43)
Customer Reviews for High Sierra - Fairlead 34" Drop Bottom Wheeled Duffel - Mercury/Black
Posted by: Gary G
from Horsham, PA
Verified Purchase:Yes
Bigger version of a rolling duffel that I've been happy with for years. Seems to be well built, will be testing it out in the next few weeks. Locking the zippers on the main compartment, why not the sides as well? Wish it were lighter (1/5 of the checked baggage allowed weight is eaten up by the bag). Old version had a mesh zippered area in the top which is now gone - minor loss made up for the bigger side pockets.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
1
Poor construction
on January 22, 2024
Posted by: DaveW
from Estes Park, CO
Second trip and one of the seams completely blew apart. Very disappointing. We are in New Zealand so a warranty repair is no go. Go smaller or a different brand. Never had this issue with Eddie Bauer bags.
No, I would not recommend this to a friend.
Response from High SierraBy High Sierra Care Team, January 23, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting High Sierra
Customer Rating
1
Very disappointed
on September 8, 2022
Posted by: Chuck22
from San Diego, California
This is my third High Sierra rolling duffel and for the first time High Sierra has disappointed. The quality and features of this bag have substantially deteriorated. First of all, the drop bottom is way too shallow. The divider in previous bags had elastic ties so you could roll it up, secure it, and open up the entire bag for packing. That feature is missing in this bag. My biggest complaint is the absence of a reinforced bottom making it impossible for the bag to stand on its own. Previous bags had that feature. Material quality has also suffered, i.e. wheels, telescoping handle. Although I didn't use them very often, the also removed the backpack straps. Seems they did everything possible to make the bag cheap. High Sierra has lost a long time customer.
No, I would not recommend this to a friend.
Response from High SierraBy Katie, eCommerce, September 12, 2022
Hello, thank you for your review! We appreciate the feedback and will be passing this along to the teams for better improvement.
Written by a customer while visiting High Sierra
Customer Rating
5
Great luggage once
on December 31, 2023
Posted by: Zeis
from Indianapolis
We have had a set of high sierra luggage for many years (10yrs?) and have grown to love their robustness and versatility. Came back on a whim to buy another set but disappointed to see the bean counters have cheapened the product based on the many reviews. The old set is well traveled but still perfect! Let us know when you are back on your game High sierra. The five stars are for the original set we bought many years ago.
Written by a customer while visiting High Sierra
Posted by: Anonymous
from Chicago
Verified Purchase:Yes
This is my second drop bottom duffel. The design is amazing. It is very easy to live out of this suitcase when you are on the move! I will never travel with any other bag. Carl Maturo
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Posted by: Eitan
Verified Purchase:Yes
Looks ok, only time and travel will tell if this a good buy
Written by a customer while visiting High Sierra
Posted by: Mgrig
from NJ
Verified Purchase:Yes
We just received the new bags. They seem very nice, great size. We had to get the new bags due to our old bag finally called it quits after 18 years. I hope these last as long. These bags seem to hold much more than the old ones.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Posted by: Gayle
from New Jersey
Verified Purchase:Yes
Very roomy and easy to pack. Lightweight nylon good for weight control.
I would recommend this to a friend!
Written by a customer while visiting High Sierra