Customer reviews from vitalproteins.com
Vital Proteins - Collagen Peptides - 20oz
Average customer rating
4.4
(8,160 Reviews)
Rating breakdown 8,160 reviews
5 Stars
6,108
4 Stars
800
3 Stars
486
2 Stars
313
1 Star
453
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for Vital Proteins - Collagen Peptides - 20oz
Customer Rating
5
So Good!
on October 14, 2024
Posted by: Susan
Love how my skin feels and looks after mixing a big scoop in my juice every morning!
PS…I’m over 60 so I need all the help I can get!
PS…I’m over 60 so I need all the help I can get!
Written by a customer while visiting vitalproteins.com
Customer Rating
2
Clumpy
on October 14, 2024
Posted by: Ozzydog56
I have taken this product daily. It doesn't mix up very well, and it has a bad after taste.
Response from vitalproteins.comBy Team Vital, October 15, 2024
Thank you for bringing this matter to our attention. We would like to learn more about your experience to make things right. Please email us at info@vitalproteins.com and we’ll get back to you as soon as possible.
Written by a customer while visiting vitalproteins.com
Customer Rating
2
Ridiculous Packaging
on October 17, 2024
Posted by: Packaging Fail
Changed packaging is the worse concept ever! Whose dumb idea was this?
If it’s staying like this you lost a long time customer.
If it’s staying like this you lost a long time customer.
Response from vitalproteins.comBy Team Vital, October 18, 2024
Thank you for your message. We’re sorry to hear that our product did not meet your expectations. This initiative is one change Vital Proteins is taking toward a more sustainable future. We always strive to do better and your feedback is very important to us.
Written by a customer while visiting vitalproteins.com
Customer Rating
3
New Packaging is very difficult to open
on October 18, 2024
Posted by: KO28
I’m still a bit undecided on whether the product is helping. I would give zero stars for the new packaging love that it may be more sustainable, but it’s virtually impossible to open.
Response from vitalproteins.comBy Team Vital, October 21, 2024
Thank you for your message. We’re sorry to hear that our product did not meet your expectations. We always strive to do better and are looking into this issue. Your feedback is very important to us.
Written by a customer while visiting vitalproteins.com
Customer Rating
1
New packaging is horrible!
on October 18, 2024
Posted by: Nanc
The new packaging is horrible! I could not even open it. Please consider going back to the original packaging.
Response from vitalproteins.comBy Team Vital, October 21, 2024
Thank you for your message. We’re sorry to hear that our product did not meet your expectations. We’ve always focused on making products to support everybody with a body. So it was time to make packaging that also supports a more responsible future. We always strive to do better, and your feedback is very important to us.
Written by a customer while visiting vitalproteins.com
Customer Rating
1
Packaging is horrible!
on October 20, 2024
Posted by: Miztine
I like the product but the new packaging is horrible, it's crazy difficult trying to get it open. I understand you're trying to be more sustainable but this is ridiculous! And there are still bits of plastic and foil. The old containers were recyclable. Unfortunately, I'll be looking for a new product I can open.
Response from vitalproteins.comBy Team Vital, October 21, 2024
Thank you for your message. We’re sorry to hear that our product did not meet your expectations. We’ve always focused on making products to support everybody with a body. So it was time to make packaging that also supports a more responsible future. We always strive to do better, and your feedback is very important to us.
Written by a customer while visiting vitalproteins.com
Customer Rating
1
Great product but lousy packaging now.
on October 20, 2024
Posted by: JB Zoey
Horrible new container! Glad I saved my many empties of the old version, I use them all for different purposes. I had to get my metal pliers in order to pull up that edge. I cant see opening and closing that for very long before it collapses.
Response from vitalproteins.comBy Team Vital, October 21, 2024
Thank you for your message. We’re sorry to hear that our product did not meet your expectations. We always strive to do better, and your feedback is very important to us.
Written by a customer while visiting vitalproteins.com
Customer Rating
5
Excellent paper packaging replaced plastic
on October 21, 2024
Posted by: Steve
Thank you so much for getting rid of the plastic packaging. For decades there has been a correlation between plastics and cancer, not to mention the problems with excessive dependence on petroleum. Thank you for being an industry leader.
Written by a customer while visiting vitalproteins.com