Customer reviews from vitalproteins.com
Vital Proteins - Collagen Peptides - 20oz
Average customer rating
4.4
(8,162 Reviews)
Rating breakdown 8,162 reviews
5 Stars
6,109
4 Stars
800
3 Stars
486
2 Stars
313
1 Star
454
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for Vital Proteins - Collagen Peptides - 20oz
Customer Rating
2
Doesn't mix well
on February 8, 2024
Posted by: fasbm
I've been using the Vital Proteins marine collagen for 1 year. It's been great with no adverse effects thus far and it mixes well into my morning cup of coffee. Unfortunately, Costco was out and the other places I checked were overpriced so I decided to try this one, the Collagen Peptides. This one absolutely DOES NOT mix well at all. There is ALWAYS heavy residue and yes, even disgusting clumps (see photo). I will not be repurchasing.
Response from vitalproteins.comBy Vital Proteins, Customer Care, February 23, 2024
Hi! Thank you for reaching out to us. We are committed to delivering the highest quality ingredients and would like to have the opportunity to learn more about the issue and make it right. Please email us: info@vitalproteins.com.
Written by a customer while visiting vitalproteins.com
Customer Rating
3
Half full
on February 8, 2024
Posted by: Deonna
I enjoy this product. It’s a good way for me to get extra protein, given that I’m a vegetarian, but why is the container half full? I just opened this morning and the container is literally half full
Written by a customer while visiting vitalproteins.com
Customer Rating
2
Big Disappointment
on February 12, 2024
Posted by: DP10181
I have used the collagen peptides for awhile. I thought that I would try the advanced formula. That was a mistake. The advanced formula DOES NOT mix well in anything as it lumps up and floats on top of my Starbucks. Big disappointment.
Response from vitalproteins.comBy Vital Proteins, Customer Care, February 22, 2024
Hi there! If mixing with a spoon or fork doesn't help, we recommend adding collagen to warm water before topping off with ice and cold water. This should do the trick! We'd like to learn more about the issue. Please email us at info@vitalproteins.com and we'll get back to you as soon as possible.
Written by a customer while visiting vitalproteins.com
Customer Rating
5
Great product
on February 13, 2024
Posted by: Grace
I know it will make a big difference, I will take it for a very long time.
Written by a customer while visiting vitalproteins.com
Customer Rating
5
I highly recommend this!
on February 14, 2024
Posted by: JanetLandreth
Taking this has really made my hair grow more healthy. Plus my finger nails are really growing stronger.
Written by a customer while visiting vitalproteins.com
Customer Rating
5
It mixes perfectly fine.
on February 15, 2024
Posted by: mecca
IT MIXES PERFECTLY FINE IN HOT TEA. I don’t get why you guys are trying to mix collagen in anything other than tea. It needs to be very warm/Hot i barely stir mine and it fully dissolves. I use the full 3 table spoons in one tea in the morning.
Written by a customer while visiting vitalproteins.com
Customer Rating
1
Clumpy when mixed with cool liquids.
on February 17, 2024
Posted by: Missy
It doesn’t mix into cold liquids, it clumps! Yuck !
Response from vitalproteins.comBy Vital Proteins, Customer Care, February 22, 2024
Hi there! If mixing with a spoon or fork doesn't help, we recommend adding collagen to warm water before topping off with ice and cold water. This should do the trick!
Written by a customer while visiting vitalproteins.com
Customer Rating
1
Disappointed
on February 18, 2024
Posted by: former fan
I have been using this product for several years, and the last few containers I have opened have had a bad smell, and I can taste it in my coffee. I had never had this issue before. I had two cups of coffee this morning without collagen, then added the Vital Proteins to my last cup, and it smells and tastes bad, and I've noticed this for the last two containers I've used. After my experience this morning, I went to the website to look at reviews and saw that so many other people have posted similar comments. I think Vital Proteins needs to be upfront with customers about what is different about their products and what is causing the bad taste and smell. I am very disappointed and will look for another brand.
Response from vitalproteins.comBy Vital Proteins, Customer Care, February 22, 2024
Hello. We are sorry to hear that you had this experience with our product. There are rare occasions where you may notice a variance in taste, texture, smell and color. We'd like to learn more about the issue. Please email us at info@vitalproteins.com and we'll get back to you as soon as possible.
Written by a customer while visiting vitalproteins.com