Customer reviews from vitalproteins.com
Vital Proteins - Collagen Peptides - 20oz
Average customer rating
4.4
(8,163 Reviews)
Rating breakdown 8,163 reviews
5 Stars
6,110
4 Stars
800
3 Stars
486
2 Stars
313
1 Star
454
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for Vital Proteins - Collagen Peptides - 20oz
Customer Rating
1
Not good anymore
on September 13, 2023
Posted by: Lbear
I loved this product for years!! They changed something! It smells like chlorine and tastes spoiled. I am so sad since this was an amazing product! Bought a brand new container and it's in the garbage. Can't even choke it down.
Response from vitalproteins.comBy Vital Proteins, Customer Care, February 22, 2024
Hello. We are sorry to hear that you had this experience with our product. There are rare occasions where you may notice a variance in taste, texture, smell and color. We'd like to learn more about the issue. Please email us at info@vitalproteins.com and we'll get back to you as soon as possible.
Written by a customer while visiting vitalproteins.com
Customer Rating
2
Mixed thoughts about this product.
on September 14, 2023
Posted by: David G
I just don't see the results that many of your reviewers claim. I wish I did, but I don't. I'll keep taking it, with my fingers crossed, but I'm not as optimistic as I was when I first started using it. I don't know exactly when I'll stop using Vital Proteins and try another collagen product instead. Any tips, suggestions, or thoughts are welcome. Thanks,
David G
David G
Response from vitalproteins.comBy Vital Proteins, Customer Care, February 22, 2024
We appreciate your feedback. To help improve this issue, we’d love to learn more about your experience. Feel free to reach out to us at info@vitalproteins.com and we’ll get back to you as soon as we can.
Written by a customer while visiting vitalproteins.com
Customer Rating
2
Hasn't worked for me took for a year
on September 15, 2023
Posted by: Angel
I'm getting frustrated every time I buy this my container is only half full it's to expensive to only get that amount & I've been taking this for a yr & haven't noticed any difference so after this container I will be trying a different kind I was so hopeful when I started & read other reviews but sadly it just hasn't worked for me & the price is to high not to be seeing some kind of results
Response from vitalproteins.comBy Vital Proteins, Customer Care, February 22, 2024
We appreciate your feedback. To help improve this issue, we’d love to learn more about your experience. Feel free to reach out to us at info@vitalproteins.com and we’ll get back to you as soon as we can.
Written by a customer while visiting vitalproteins.com
Customer Rating
5
New formulation in 20oz is much better
on September 16, 2023
Posted by: gboudx
Our latest subscription of this product shows a change in formulation, for the better. The product in the 20oz container now resembles what was in the smaller container. It dissolves much better, leaves no residue and a lot fewer clumps. Great to see VP took their customers concerns seriously and improved the 20oz product.
Written by a customer while visiting vitalproteins.com
Customer Rating
1
Changed product?
on September 16, 2023
Posted by: disappointedcustomer
As another reviewer stated I have used this product for years, seems that the last batch I bought was rancid, smells like chlorine and tastes nasty. I tried putting in a very flavorful soup and still could taste the bad taste.
Response from vitalproteins.comBy Vital Proteins, Customer Care, February 22, 2024
Hello. We are sorry to hear that you had this experience with our product. There are rare occasions where you may notice a variance in taste, texture, smell and color. We'd like to learn more about the issue. Please email us at info@vitalproteins.com and we'll get back to you as soon as possible.
Written by a customer while visiting vitalproteins.com
Customer Rating
2
amount of servings not as advertised
on September 18, 2023
Posted by: JanetR
definitely not the number of servings as advertised. I purchased the 9.33 oz and got only 10 servings (with a tsp left) vs the advertised 13. I carefully used a tablespoon and leveled it off, that is quite a difference. I have just started taking this so I cannot comment on the results.
Response from vitalproteins.comBy Vital Proteins, Customer Care, February 22, 2024
Hi! Thank you for reaching out to us. We are committed to delivering the highest quality ingredients and would like to have the opportunity to learn more about the issue and make it right. Please email us: info@vitalproteins.com.
Written by a customer while visiting vitalproteins.com
Customer Rating
2
Made me breakout
on September 20, 2023
Posted by: Choq
Idk if it’s cause I’m new at taking this but This product made my skin breakout. I am 34 years old and have never suffered from acne. This is the only new product I am using. I don’t see a change when it comes to good benefits. Made my stomach hurt, bloated and embarrassing to say but it made me gassy. Painful gassy. I really really wanted to love this product.
Response from vitalproteins.comBy Vital Proteins, Customer Care, February 22, 2024
Hi! Thank you for reaching out to us. We are committed to delivering the highest quality ingredients and would like to have the opportunity to learn more about the issue and make it right. Please email us: info@vitalproteins.com.
Written by a customer while visiting vitalproteins.com
Customer Rating
2
Really bad reboot!
on September 20, 2023
Posted by: VLynn
As an avid recycler and being mindful of my carbon footprint the removal of the tiny plastic scoop and continuation of the large plastic tub and lid is laughable. It makes it much harder to get a serving size, additionally the original scoop was not 1/4 of a cup which is what 4TBSP would equate to. AND the new product smells like the inside of a packaging plant. It is way worse than the clumpy version. It does dissolve but it tastes horrible now. I would rather tasteless clumps than a product that dissolves and then makes whatever you dissolved it in hard to drink down.
Response from vitalproteins.comBy Vital Proteins, Customer Care, February 22, 2024
Hi! We’re so sorry to hear about your experience. We at Vital Proteins do everything in our power to deliver quality products to elevate your wellness routine. Your feedback helps us improve.
Written by a customer while visiting vitalproteins.com