Customer reviews from vitalproteins.com
Vital Proteins - Collagen Peptides - 20oz
Average customer rating
4.4
(8,320 Reviews)
Rating breakdown 8,320 reviews
5 Stars
6,150
4 Stars
817
3 Stars
514
2 Stars
335
1 Star
504
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for Vital Proteins - Collagen Peptides - 20oz
Customer Rating
3
It's definitely NOT flavorless...........
on March 10, 2022
Posted by: jen-1970
First impressions, this has a distinct taste. I don't drink coffee (which is a strong flavor) so I put it in my flavored water bottle. Bad choice. It just sat there and clumped up no matter how much I shook it and stirred it. I wouldn't put this in anything cold. Next I tried it in my oatmeal which I like on the very thin side so I can drink it. Was better but still I could smell it. It doesn't smell good. I've only been using it a day or two and hopefully will update my review when I've been on it a while and seeing results that a lot have but so far, the taste is awful.
Response from vitalproteins.comBy BD, VP Support Team, March 11, 2022
Thank you for taking the time to tell us about your experience. We're sorry to hear that our product did not meet your expectations. If you’re open to sharing more feedback, please send us an email at info@vitalproteins.com and reference code 7489-939 in the subject line. We’d be happy to answer any other questions or concerns.
Written by a customer while visiting vitalproteins.com
Customer Rating
4
Where is the scoop?
on April 11, 2023
Posted by: Healthy hair
We have been using this product for months. Great results!! I just purchased a new container and it no longer comes with the scoop. Scoop is very convenient and should come with the product. Please don’t cut corners!
Written by a customer while visiting vitalproteins.com
Customer Rating
3
Food for thought
on February 6, 2023
Posted by: Librarylil
Love the collagen! Hate the packaging! The 20oz container is really tough to open for this senior. It also is a lot of plastic! Why can’t you package it in bag style?? Better for the environment and better for my hands.
Response from vitalproteins.comBy VP Support Team, February 6, 2023
Thank you for your feedback. Sustainability is a concept near and dear to the heart of our Vital values. At Vital Proteins, we define sustainability as reducing the overall environmental impact of our business. Our flagship ingredient—collagen—is a sustainably sourced ingredient as it is derived from byproducts of the meat and fish industry. Collagen supplementation utilizes parts of the animal that are typically discarded. In addition to our current canisters being recyclable, we are reducing the canister size on all new innovations. Our manufacturing facility runs on clean fuel, and we evaluate and partner with sustainable suppliers. Moving forward, we are working to reduce the size of all canisters, develop a refillable container option for repeat customers, remove our plastic scoop, and expand our vegan offering. Our sustainability journey is vital, which is why we are working to build a better and cleaner future together.
Written by a customer while visiting vitalproteins.com
Customer Rating
3
Inflation has killed this for us..
on November 24, 2021
Posted by: surfsup1955
With EVERYTHING going up in price we are getting squeezed from all sides. As long time 20g subscribers, we enjoyed this product and felt it was actually doing some good for our skin and hair. But with the recent price increase we are having to cut this from our budget! Sad for us and sad for companies like this. I hope folks wake up in 2020.
Response from vitalproteins.comBy BD, VP Support Team, November 29, 2021
Vital Proteins is committed to delivering the highest quality products available to our health-conscious consumers. Our commitment to transparency, quality and clean label is at the forefront of our mission. As the leader in collagen nutrition, we remain dedicated to our consumers.
Global impacts of supply chain, manufacturing and transportation challenges amplified by the COVID-19 pandemic have added significant cost increases in bringing you the Vital Proteins products you love. Vital Proteins has not increased pricing in over 5 years; however, in order to continue our commitment to quality, we are announcing a price advance on select products.
Global impacts of supply chain, manufacturing and transportation challenges amplified by the COVID-19 pandemic have added significant cost increases in bringing you the Vital Proteins products you love. Vital Proteins has not increased pricing in over 5 years; however, in order to continue our commitment to quality, we are announcing a price advance on select products.
Written by a customer while visiting vitalproteins.com
Customer Rating
1
Clumps, doesn't mix properly
on June 3, 2021
Posted by: ABCD
Forms clumps and doesn't mix properly. The clumps then stick to the bottom of my shaker bottle and require extra work to clean. This is with use of a blender bottle and a wire whisk using filtered water. Don't waste your money.
Response from vitalproteins.comBy Team Vital , VP Support Team , June 8, 2021
Hi! We’re so sorry to hear about your experience. We at Vital Proteins do everything in our power to deliver quality products to elevate your wellness routine. Your feedback helps us improve.
Written by a customer while visiting vitalproteins.com
Customer Rating
1
Okay not great
on July 2, 2021
Posted by: Goldie
I bought this at my local store. The ONLY way I am able to drink this is if I put it in a smoothie drink. Although it says no flavor you can definitely taste it. I am not able to put it in a glass of water because you’ll get gelatin chunks.. I will finish this but I may research a different brand. The container is way bigger than the product that’s provided. Like a bag of chips, nothing but air…
Written by a customer while visiting vitalproteins.com
Customer Rating
5
I love the Vital Proteins collagen peptides unflav
on January 22, 2022
Posted by: Janowns
I love the unflavored. Helped with thinning hair and strengthening my nails. I tried the chocolate. My nails started thinning out and basically stopped growing. This tells me there’s less collagen in the chocolate. I went back to the unflavored and once again my nails are growing and strong again. I feel gipped after buying the chocolate. Made my coffee nice to drink but that’s about it.
Written by a customer while visiting vitalproteins.com
Customer Rating
4
Highly recommended this product!!
on February 20, 2022
Posted by: Lapame91
I have around a year with this product and I love it because it helps me with my skin's elasticity, nails, and hair.
Written by a customer while visiting vitalproteins.com