Customer reviews from vitalproteins.com
Vital Proteins - Collagen Peptides - 20oz
Average customer rating
4.4
(8,317 Reviews)
Rating breakdown 8,317 reviews
5 Stars
6,148
4 Stars
817
3 Stars
514
2 Stars
335
1 Star
503
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for Vital Proteins - Collagen Peptides - 20oz
Customer Rating
3
Not enough product for the price.
on February 24, 2026
Posted by: Tee02
Far too early to notice any changes. I am disappointed about two things though. It’s terribly difficult to mix it thoroughly even when using my frother. Plus it is supposed to be 27 servings and there is no way it will last that long. Too expensive to not even last a month.
Response from vitalproteins.comBy Team Vital, February 25, 2026
Hi there! We are sorry to hear that you had this experience with our product. There are rare occasions where you may notice a variance in taste, texture, smell and color. Please note when your canister is filled, the powder does indeed fill most of the space in the canister - the powder naturally settles over time. Each canister includes a small mark labeled "Fill Line" located at the edge of the product label. The products are filled by weight rather than volume. If you're open to sharing more feedback, please email us at info@vitalproteins.com and we'll get back to you as soon as possible.
Written by a customer while visiting vitalproteins.com
Customer Rating
2
Canceling subscription due to new packaging
on February 25, 2026
Posted by: Mpali
Been taking this product for many years. The new packaging is awful. Cut my finger trying to open it only to find another paper covering that caused me to spill contents. “pull here” is a joke. Product is effective but I will look for another brand. And will return to Vital Proteins when/if they do something to fix it
Response from vitalproteins.comBy Team Vital, February 25, 2026
Hi there! Thank you for reaching out to us. We are sorry to hear that you had this experience with our product. We are committed to delivering the highest quality ingredients and would like to have the opportunity to learn more about the issue and make it right. Please email us at info@vitalproteins.com or give us a call at (224) 544-9110 – Our business hours are 9:00AM and 5:00PM Central Time, Monday through Friday, except holidays.
Written by a customer while visiting vitalproteins.com
Customer Rating
3
New packaging is terrible, doesn't dissolve well
on February 25, 2026
Posted by: mlf2757
The new packaging is bad and powder doesn't dissolve well. Also has a funny taste. A scoop would be helpful too.
Response from vitalproteins.comBy Team Vital, February 25, 2026
Hi there! Thank you for your honest feedback. We are sorry to hear that you had this experience with our product. There are rare occasions where you may notice a variance in taste, texture, smell and color. At Vital Proteins, we believe protecting our planet is vital. As of December 2022, we began to remove our plastic scoops from all products. We understand your frustration, and we are sorry for any disappointment the packaging change and scoop removal may have caused. We have always focused on making products to support everybody with a body, so it was time to make packaging that also supports a more responsible future. These initiatives are small changes Vital Proteins is taking toward a more sustainable future. However, we always strive to exceed our customers' expectations. We will record your feedback and provide this information to our team for further review.
Written by a customer while visiting vitalproteins.com
Customer Rating
5
Stop being Karens and use a knife
on February 27, 2026
Posted by: Not Karen
10/10 product and container.
I admit I was frustrated when I tried to open your new container for the first time. I struggled with it for a few minutes, turned on my brain, got out my trusty serrated knife and cut some of the perforations. I tugged a few times and voila!
Written by a customer while visiting vitalproteins.com
Customer Rating
5
Recommended this product.
on March 1, 2026
Posted by: Mick
It's hard to believe we use to be a species that lived off the land and ate every 3 days. Some complain about opening a perfed lid...because they don't know how or are lazy.
Written by a customer while visiting vitalproteins.com