Customer reviews from vitalproteins.com
Vital Proteins - Collagen Peptides - 20oz
Average customer rating
4.4
(8,317 Reviews)
Rating breakdown 8,317 reviews
5 Stars
6,148
4 Stars
817
3 Stars
514
2 Stars
335
1 Star
503
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for Vital Proteins - Collagen Peptides - 20oz
Customer Rating
1
Not Yet, I cannot say anything yet!!!
on January 20, 2026
Posted by: Flight1000
Taking this products so far has made no difference at all, I am almost done with the blue unflavored, 20 g of collagen peptides. It dissolves in coffee but it still leaves a little bit of a cloud if you ask me. Poor packaging, no scoop. I respect Mother Earth so much and I contribute to improving the climate and reduce waste in our Oceans, but, come on, the container is a joke.
Response from vitalproteins.comBy Team Vital, January 21, 2026
Hi there! Thank you for your honest feedback. Thank you for sharing your honest feedback! We're so sorry to hear that the product did not yield the intended results for you! Most users see results from 2 weeks to 12 weeks, as it really depends on the individual and the baseline for your collagen needs. Some factors that may affect your desired results could be level of activity, age, specific medical conditions, medications, diet, metabolism, other lifestyle factors, etc. Unfortunately, there is no one-size fits all answer, as every individual is truly unique.
We understand your frustration, and we are sorry for any disappointment this may have caused. We have always focused on making products to support everybody with a body, so it was time to make packaging that also supports a more responsible future. This initiative is one change Vital Proteins is taking toward a more sustainable future. However, we always strive to exceed our customers' expectations. We will record your feedback and provide this information to our team for further review.
We understand your frustration, and we are sorry for any disappointment this may have caused. We have always focused on making products to support everybody with a body, so it was time to make packaging that also supports a more responsible future. This initiative is one change Vital Proteins is taking toward a more sustainable future. However, we always strive to exceed our customers' expectations. We will record your feedback and provide this information to our team for further review.
Written by a customer while visiting vitalproteins.com
Customer Rating
5
on January 21, 2026
Posted by: SandiD
I’ve got genetically thinning hair and My hair stylist can not believe the difference in my hair from using this! Love it!
Written by a customer while visiting vitalproteins.com
Customer Rating
1
Horrible new lid
on January 21, 2026
Posted by: Coffee lover
The new packaging is ridiculous to open. I wish I had kept my old container. Go back to it.
Response from vitalproteins.comBy Team Vital, January 22, 2026
Hi there! : Thank you for taking the time to share your feedback. We understand your frustration, and we are sorry for any disappointment this may have caused. We have always focused on making products to support everybody with a body, so it was time to make packaging that also supports a more responsible future. This initiative is one change Vital Proteins is taking toward a more sustainable future. However, we always strive to exceed our customers' expectations. We will record your feedback and provide this information to our team for further review.
Written by a customer while visiting vitalproteins.com
Customer Rating
4
Packaging
on January 22, 2026
Posted by: Barb54
Like this product but do not like the new packaging. Difficult to open & store
Written by a customer while visiting vitalproteins.com
Customer Rating
3
NEW PACKAGING
on January 26, 2026
Posted by: JANIE
I LIKE THE PRODUCT. THE NEW PACKAGING IS VERY DIFFICULT TO OPEN, DON'T LIKE AT ALL. ENDED UP CUTTING THE TOP OFF.
Response from vitalproteins.comBy Team Vital, January 26, 2026
Hi Janie! Thank you for taking the time to share your feedback. We understand your frustration, and we are sorry for any disappointment this may have caused. We have always focused on making products to support everybody with a body, so it was time to make packaging that also supports a more responsible future. This initiative is one change Vital Proteins is taking toward a more sustainable future. However, we always strive to exceed our customers' expectations. We will record your feedback and provide this information to our team for further review.
Written by a customer while visiting vitalproteins.com
Customer Rating
4
How about a biodegradable refill bag?
on January 28, 2026
Posted by: Nancy in the Mountains
I’ve used this off and on for a few years now and while I don’t see a significant difference for my thinning hair and aging skin, I don’t think there is a down side. I will agree with other reviewers that the new packaging, while more environmentally friendly, is difficult to open. I’d much prefer a biodegradable bag refill and keep reusing one of my old containers.
Written by a customer while visiting vitalproteins.com
Customer Rating
4
Like the new cannister, recycling questions
on January 29, 2026
Posted by: Recycler207
Unlike many others, I have no trouble opening the new cannisters, and I think it's great that they are reducing plastic use! My only complaint with the product is getting it to fully dissolve in my morning coffee, even with a small blender. Can you tell me exactly how to recycle the new cannister? It says to discard the seal before recycling, but don't you take off the seal when you open it? Is there another part that needs to be removed? Also, do you need to rinse out residual powder? Please offer specific instructions for recycling! Thanks
Written by a customer while visiting vitalproteins.com
Customer Rating
4
Highly recommend the product in better packaging.
on February 1, 2026
Posted by: Rosie
I really like the product, however, the new unimproved packaging is ridiculous. Very difficult to open. Ever heard of Keep It Simple Stupid. This is a product packaging FAILURE
Written by a customer while visiting vitalproteins.com