Customer reviews from vitalproteins.com
Vital Proteins - Collagen Peptides - 20oz
Average customer rating
4.4
(8,317 Reviews)
Rating breakdown 8,317 reviews
5 Stars
6,148
4 Stars
817
3 Stars
514
2 Stars
335
1 Star
503
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for Vital Proteins - Collagen Peptides - 20oz
Customer Rating
1
Lid won't release!!
on November 16, 2025
Posted by: Christie
The "new" packaging with the lid that folds back, etc. was nearly impossible to get open.....it is not user friendly -- I had to take a sharp knife and poke at it several times to finally get the lid to release. That, along with no scoop still? Going to go back to another product.
Response from vitalproteins.comBy Team Vital, November 18, 2025
Hi Christie! Thank you for taking the time to share your feedback. We understand your frustration, and we are sorry for any disappointment this may have caused. We have always focused on making products to support everybody with a body, so it was time to make packaging that also supports a more responsible future. This initiative is one change Vital Proteins is taking toward a more sustainable future. However, we always strive to exceed our customers' expectations. We will record your feedback and provide this information to our team for further review.
Written by a customer while visiting vitalproteins.com
Customer Rating
5
Definitely recommend
on November 16, 2025
Posted by: KT189
Very easy to supplement my protein intake. It's gotten a bit expensive, even with the subscription pricing.
Written by a customer while visiting vitalproteins.com
Customer Rating
5
Excellent Product!
on November 17, 2025
Posted by: wvlinda
I LOVE how well this product dissolves in my morning coffee! No clumping and completely disappears quickly giving me my collagen for the day. Dissolves better than the products I have used previously.
Written by a customer while visiting vitalproteins.com
Customer Rating
1
Inedible
on November 18, 2025
Posted by: brielymar
I really like the regular formulation of vital proteins so I thought the addition of hyaluronic acid and vitamin c would make it that much better. Geez was I wrong. This stuff is horrible and inedible. I'm not sure why anyone thought it was a good idea to release this product.
Response from vitalproteins.comBy Team Vital, November 18, 2025
Hi there! Thank you so much for your honest feedback. We’re sorry to hear about your experience. We know it can be frustrating when taste does not meet expectations. Have any other questions or concerns? Please email us at info@vitalproteins.com and we'll get back to you as soon as possible.
Written by a customer while visiting vitalproteins.com
Customer Rating
5
Love product and the new sustainable packaging!
on November 21, 2025
Posted by: Kellie
I love this product. I've been using it for about 18 months now, and I notice brighter skin and stronger hair and nails. I also LOVE the new sustainable packaging. I feel so much better about my monthly order not having to throw away a thick plastic container every month. For all the negative reviews -- it's not that hard to open, people. Just follow the very simple instructions on the container.
Written by a customer while visiting vitalproteins.com
Customer Rating
5
I do highly recommend this product.
on November 22, 2025
Posted by: Pattyjane
I cannot be more grateful for what this product has done for me in the past 6 years.
Written by a customer while visiting vitalproteins.com
Customer Rating
5
Highly recommend this product.
on November 23, 2025
Posted by: Ellaw
Taking this product daily makes me feel stronger, better and younger.
Written by a customer while visiting vitalproteins.com
Customer Rating
5
Great product
on November 25, 2025
Posted by: Karen
I take this product everyday and it strengthens hair and nails. It's a great product. The redesigned box makes it a breeze to open and the product stays in the box.
Written by a customer while visiting vitalproteins.com