Customer reviews from vitalproteins.com
Vital Proteins - Collagen Peptides - 20oz
Average customer rating
4.4
(8,172 Reviews)
Rating breakdown 8,172 reviews
5 Stars
6,112
4 Stars
801
3 Stars
488
2 Stars
315
1 Star
456
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for Vital Proteins - Collagen Peptides - 20oz
Customer Rating
2
Look into history of protein products.
on August 14, 2025
Posted by: Aqua
Haven't seen any results, do not expect as too soonn. BUT have now read enough to stop using Vital Proteins because of first not disclosing ingredients and then disclosing metals (not many). So many protein products available (too many??), so keep looking!
Response from vitalproteins.comBy Team Vital, August 15, 2025
Hello there! The ingredients are listed on the Supplement Facts Panels and product pages.t is important to note that heavy metals, such as lead, are naturally present in the soil. Any ingredients, including fruits, vegetables, and grass, that are grown in the soil may contain naturally occurring amounts of heavy metals.
Rest assured, our Vital Proteins Quality Standards reflect our unwavering commitment to producing top-quality collagen-based products. We conduct thorough testing on both our raw materials and finished products to ensure they meet the highest standards of quality and safety. This includes testing for contaminants, microbiological organisms, and heavy metals, in full compliance with all applicable regulations.
Rest assured, our Vital Proteins Quality Standards reflect our unwavering commitment to producing top-quality collagen-based products. We conduct thorough testing on both our raw materials and finished products to ensure they meet the highest standards of quality and safety. This includes testing for contaminants, microbiological organisms, and heavy metals, in full compliance with all applicable regulations.
Written by a customer while visiting vitalproteins.com
Customer Rating
2
Want the old formula back
on August 16, 2025
Posted by: Healthygal
They have taken “vital” ingredients out of their formulas. Read an old label vs. the new paper packaged ones.
Written by a customer while visiting vitalproteins.com
Customer Rating
3
Taste/Texture/Color Difference of same product
on August 18, 2025
Posted by: Esra
I have been using this for 3 months now. As a conscious, non selfish human, I am greatly happy with new packaging. It was such a heart ache to get one more product that I use regularly and have a huge plastic packaging each time. I have no idea how people manage to mess the opening instructions up; brand has such a straight forward and clear instructions to open it up and once it’s open, you can just use it even easier than the plastic one. Unbelievable to me that people asks for plastic one back just because they don’t want to put a little effort - like really little - to figure things out. No issue with using two hands because, come on, if you have both, you as well can take that 2 seconds to twist the lid of the plastic one. But I literally can open the paper one with my hand. I also don’t understand how this is harder to store as it’s literally the same size as the plastic one. I am super happy! Great brand move towards conscious consumption.
BUT I also have some concerns and as a non-long term purchaser I am a little lost; I wish to get some support on this point. This is my second package. First one was the plastic one and the color was slightly clearer. And when mixed with hot water and whisked, it would become transparent. And would not smell or taste. This time it has more yellowish color, it smells - and changes the taste of my coffee while still being unflavored - and when I whisk, it’s not transparent, it looks milky. So as a fan of transparency and scientific responses, I’d love to know why all these things are different in this product. I literally feel like I am making my coffee with bone broth. Not cool. And doubt will continue to buy despite good results cause it’s incredibly unpleasant.
BUT I also have some concerns and as a non-long term purchaser I am a little lost; I wish to get some support on this point. This is my second package. First one was the plastic one and the color was slightly clearer. And when mixed with hot water and whisked, it would become transparent. And would not smell or taste. This time it has more yellowish color, it smells - and changes the taste of my coffee while still being unflavored - and when I whisk, it’s not transparent, it looks milky. So as a fan of transparency and scientific responses, I’d love to know why all these things are different in this product. I literally feel like I am making my coffee with bone broth. Not cool. And doubt will continue to buy despite good results cause it’s incredibly unpleasant.
Response from vitalproteins.comBy Team Vital, August 19, 2025
Hello. We are sorry to hear that you had this experience with our product. There are rare occasions where you may notice a variance in taste, texture, smell and color. If you are open to sharing more feedback, please email us at info@vitalproteins.com and we'll get back to you as soon as possible.
Written by a customer while visiting vitalproteins.com
Customer Rating
5
Amazing product
on August 18, 2025
Posted by: PT345
This is an amazing product. I use it in my coffee every morning. It dissolves instantly and is an excellent way for me to get my morning protein.
Written by a customer while visiting vitalproteins.com