Customer reviews from vitalproteins.com
Vital Proteins - Collagen Peptides - 20oz
Average customer rating
4.4
(8,155 Reviews)
Rating breakdown 8,155 reviews
5 Stars
6,106
4 Stars
798
3 Stars
486
2 Stars
312
1 Star
453
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for Vital Proteins - Collagen Peptides - 20oz
Customer Rating
2
Ridiculous Cardboard Container.....
on June 29, 2025
Posted by: Unhappy
I love the product - but the newish cardboard container is ridiculous - it takes forever to get the stupid thing open, and then the 'lid' doesn't fit nice and tightly! If I I had not saved one of the original plastic containers that I can transfer it to, I would never purchase it again. PLEASE READ THIS MESSAGE!!! And, why on earth do I have to enter a nickname to submit a comment?!!
Response from vitalproteins.comBy Team Vital, June 30, 2025
Thank you for taking the time to share your feedback. We understand your frustration, and we are sorry for any disappointment this may have caused. We have always focused on making products to support everybody with a body, so it was time to make packaging that also supports a more responsible future. This initiative is one change Vital Proteins is taking toward a more sustainable future. However, we always strive to exceed our customers' expectations. We will record your feedback and provide this information to our team for further review.
Written by a customer while visiting vitalproteins.com
Customer Rating
1
Never again
on June 29, 2025
Posted by: John K.
I hate your packaging enough to use any other brand. I ended up cutting the package open and transferring the power to a different container - one that works.
Response from vitalproteins.comBy Team Vital, June 30, 2025
Thank you for taking the time to share your feedback. We understand your frustration, and we are sorry for any disappointment this may have caused. We have always focused on making products to support everybody with a body, so it was time to make packaging that also supports a more responsible future. This initiative is one change Vital Proteins is taking toward a more sustainable future. However, we always strive to exceed our customers' expectations. We will record your feedback and provide this information to our team for further review.
Written by a customer while visiting vitalproteins.com
Customer Rating
5
Tried & True Results
on July 1, 2025
Posted by: Aźia
Started taking VP in my 50’s and with daily use it has made a huge difference in my skin.
If I stop taking the collagen the elasticity in my skin is quite diminished.
Tried many top rated brands of collagen but never the apparent results I get with VP.
If I stop taking the collagen the elasticity in my skin is quite diminished.
Tried many top rated brands of collagen but never the apparent results I get with VP.
Written by a customer while visiting vitalproteins.com
Customer Rating
5
I honestly think everyone should take this product
on July 1, 2025
Posted by: Drgonz4201
Stuff is amazing it’s helped me gained a healthier body all around, it’s also help promote many other benefits that I haven’t even thought of and just enjoy the feeling it provides, plus Since I skateboard daily I tend to throw myself into danger and turn out the healing process much faster!
Written by a customer while visiting vitalproteins.com
Customer Rating
4
Very Nice. Feel Great.
on July 5, 2025
Posted by: PattyKat
I really enjoyed this powder. I used it in my morning coffee, splitting the dose between 2 cups that I drink every morning. It mixes very well with hot liquid. It is kinda cool watching it dissolve. My hair and nails are much better, and I feel better after only using 1 large plastic tub. My only complaint was that I would get a small stomachache, but I am not sure this was the cause. I WOULD NOT BUY AGAIN. I WILL STICK WITH THE REGULAR COLLAGEN PEPTIDES FROM VITAL.
Written by a customer while visiting vitalproteins.com
Customer Rating
2
Redesign Packaging
on July 5, 2025
Posted by: AW1947
I totally agree with the many reviews that the cardboard packaging is not user friendly and should be redesigned.
Response from vitalproteins.comBy Team Vital, July 7, 2025
Thank you for reaching out and sharing your feedback with us. We apologize that this change may come at an inconvenience to you. This initiative is one small change Vital Proteins is taking toward a more sustainable future. We will provide your feedback and information to the appropriate teams. If you’re open to sharing more feedback, please send us an email at info@vitalproteins.com.
Written by a customer while visiting vitalproteins.com
Customer Rating
1
Products for the people
on July 6, 2025
Posted by: Walking the dogs
Vital Proteins has abandoned any pretense of meeting the needs of it customers. Marketing an illusory benefit to the planet by replacing a functional package with garbage and eliminating the scoop. The two things that top all bad reviews, Degrade and cheapen product and sell as added value. Profit margin increases, customer satisfaction plummets and planet does not care.
Response from vitalproteins.comBy Team Vital, July 7, 2025
Thank you for reaching out and sharing your feedback with us. We apologize that this change may come at an inconvenience to you. This initiative is one small change Vital Proteins is taking toward a more sustainable future. We will provide your feedback and information to the appropriate teams. If you’re open to sharing more feedback, please send us an email at info@vitalproteins.com.
Written by a customer while visiting vitalproteins.com
Customer Rating
1
Unhappy customer
on July 8, 2025
Posted by: Chinogal
I can't even open the newly designed container! Need better directions.
Response from vitalproteins.comBy Team Vital, July 9, 2025
Thank you for reaching out and sharing your feedback with us. We apologize that this change may come at an inconvenience to you. This initiative is one small change Vital Proteins is taking toward a more sustainable future. We will provide your feedback and information to the appropriate teams. If you’re open to sharing more feedback, please send us an email at info@vitalproteins.com.
Written by a customer while visiting vitalproteins.com