Customer reviews from vitalproteins.com
Vital Proteins - Collagen Peptides - 20oz
Average customer rating
4.4
(8,155 Reviews)
Rating breakdown 8,155 reviews
5 Stars
6,106
4 Stars
798
3 Stars
486
2 Stars
312
1 Star
453
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for Vital Proteins - Collagen Peptides - 20oz
Customer Rating
5
Highly recommend
on June 17, 2025
Posted by: WEEZIE
Mixes well with coffee and doesn’t change the taste of the coffee
Written by a customer while visiting vitalproteins.com
Customer Rating
5
Convenient Travel Portion Packs
on June 18, 2025
Posted by: GrammyBird
Having been using Vital Proteins Collagen Peptides for five years, it is so convenient to have the travel packs to use on trips. I never miss my daily peptides!
Written by a customer while visiting vitalproteins.com
Customer Rating
5
one scoop in the a,m, that is it
on June 21, 2025
Posted by: none
I have been taking this for years an it is what they advertise it does
Written by a customer while visiting vitalproteins.com
Customer Rating
1
The WORST packaging
on June 24, 2025
Posted by: Amber
The product is amazing! The packaging is AWFUL! I don’t care how environmentally responsible you want to be, bring back the plastic containers and scoops. I’m so glad, I saved my scoop before you cancelled those too. This packaging is the absolute WORST! Its lid is not steady or reliable, if I grab it I have to make sure to hold the lid, so it doesn’t spill. You should listen to your customers about this and stop telling us how you’re trying to be better for the environment! Just improve this cheap paper container already!
Response from vitalproteins.comBy Team Vital, June 25, 2025
Thank you for taking the time to share your feedback. We understand your frustration, and we are sorry for any disappointment this may have caused. We have always focused on making products to support everybody with a body, so it was time to make packaging that also supports a more responsible future. This initiative is one change Vital Proteins is taking toward a more sustainable future. However, we always strive to exceed our customers' expectations. We will record your feedback and provide this information to our team for further review.
Written by a customer while visiting vitalproteins.com
Customer Rating
2
Who approved this packaging?
on June 25, 2025
Posted by: Hfass
Great product, terrible packaging! First you take the scoop now you sell a cardboard tube impossible to open?! Why didn’t you just raise the price on the plastic container, then sell an EASY TO OPEN refill option at a lower cost?? Terrible choice.
Response from vitalproteins.comBy Team Vital, June 26, 2025
Thank you for reaching out and sharing your feedback with us. We apologize that this change may come at an inconvenience to you. This initiative is one small change Vital Proteins is taking toward a more sustainable future. With this change, along with the removal of our plastic scoops we are able to reduce our environmental plastic waste by 1,800M tons, and reduce our overall plastic use by 90% across all of our canister offerings.
Here at Vital, we always strive to exceed our customers' expectations. And that's why we have such a strong brand loyalty with our fans! We will record your feedback and provide this information to our team for further review.
Here at Vital, we always strive to exceed our customers' expectations. And that's why we have such a strong brand loyalty with our fans! We will record your feedback and provide this information to our team for further review.
Written by a customer while visiting vitalproteins.com
Customer Rating
1
Cannot even review it when it ended in garbage!
on June 26, 2025
Posted by: Kathy
I cannot get past the cardboard container it’s sold it! You CANNOT open it without ripping the container. EXTREMELY unacceptable!!! Doesn’t matter how good the product is. NEEDS immediate change!!!!
Response from vitalproteins.comBy Team Vital, June 27, 2025
Thank you for taking the time to share your feedback. We understand your frustration, and we are sorry for any disappointment this may have caused. We have always focused on making products to support everybody with a body, so it was time to make packaging that also supports a more responsible future. This initiative is one change Vital Proteins is taking toward a more sustainable future. However, we always strive to exceed our customers' expectations. We will record your feedback and provide this information to our team for further review.
Written by a customer while visiting vitalproteins.com
Customer Rating
4
Great product
on June 26, 2025
Posted by: Freshface
The unflavor does have a bit of a flavor..I hide it in coffee abd then it was fine. Love the extra protien it gives you.
Written by a customer while visiting vitalproteins.com
Customer Rating
5
People need to actually READ the right way to open
on June 28, 2025
Posted by: Gin 48
I have no problem at all opening the new container (it helps to read the directions FIRST) and I kept the scooper from the former container. Love this product and it seems to have helped my bone density in the past year that I've been using it. I stock up anytime it is on sale.
Written by a customer while visiting vitalproteins.com