Customer reviews from vitalproteins.com
Vital Proteins - Collagen Peptides - 20oz
Average customer rating
4.4 out of 5
4.4
(8,155 Reviews)
Open Ratings Snapshot
Rating breakdown 8,155 reviews
5 Stars
6,106
4 Stars
798
3 Stars
486
2 Stars
312
1 Star
453
67%of customers recommend this product. 
(
2 out of 3
)
Best Buy Privacy Policy
Customer Reviews for Vital Proteins - Collagen Peptides - 20oz
Customer Rating
5 out of 5
5
Ohh yeah 👍
on May 14, 2025
Posted by: Laur
Omgoodness!!! I LOVE this stuff!! I’m a new customer, but am hooked! Why!? Because when I add the powder ever so delicately to the inside of my low carb peanut butter strawberry jelly honey sandwich tortillas it forms a beautiful jel that is AMAZING to bite into! Especially with a sprinkle of cacao nibs … and maybe some banana slices and a few blueberries 🫐!! Am I crazy!? Yes!! 🙌 I’m a forever customer! I can’t wait to invent more recipes with this healthy product! May the good Lord bless y’all!! In Jesus!! ~ Laur 🤗
Written by a customer while visiting vitalproteins.com
Customer Rating
1 out of 5
1
Product is amazing new packaging is horrible
on May 15, 2025
Posted by: New packaging sucks
The new packaging is the absolute worst! Bring back the old container!
Response from vitalproteins.comBy Team VitalJuly 3, 2025
Thank you for reaching out and sharing your feedback with us. We apologize that this change may come at an inconvenience to you. This initiative is one small change Vital Proteins is taking toward a more sustainable future. We will provide your feedback and information to the appropriate teams. If you’re open to sharing more feedback, please send us an email at info@vitalproteins.com.
Written by a customer while visiting vitalproteins.com
Customer Rating
2 out of 5
2
Not recommended now, used to be my favorite.
on May 15, 2025
Posted by: Heather
Very disappointed that they changed taste and texture. Now tastes like protein and doesn't mix well. Also hate cardboard box
Response from vitalproteins.comBy Team VitalJuly 3, 2025
Hello there! Thank you so much for your honest feedback. We’re sorry to hear about your experience. We know it can be frustrating when taste does not meet expectations. Have any other questions or concerns? Please email us at info@vitalproteins.com and we'll get back to you as soon as possible.
Written by a customer while visiting vitalproteins.com
Customer Rating
1 out of 5
1
This is a disgusting product
on May 15, 2025
Posted by: Don’t buy this product
This nasty sludge caused me to stay EXTREMELY bloated for over a week. Buyer beware. Deeply consider how badly you may feel looking as if you’re 20 pounds heavier after taking this supplement. It used to only be a 2 tablespoon serving and now they want you to take 4 tablespoons. They are adding fillers and there is something deeply wrong with this company. My gastric health was ruined by this overpriced product. I had trapped gas that left me in severe pain. I would not wish it on my biggest enemy. Went to bed bloated woke up bloated. No amount of anti gas medication helped either. No amount of water. I was stuck in a never-ending purgatory of having a giant hard belly for over a week. It affected my mental health and made me extremely depressed, and I couldn’t even look in the mirror. The worst bloating I have literally ever experienced. It was definitely this product because it was the only new thing I had introduced to my daily routine.
If you experience this type of bloating, even one day after taking this product, I suggest you stop immediately. Hopefully this comment helps confused individuals who put faith in this product, thinking it was going to make improvements to their life only to tear it apart.
Response from vitalproteins.comBy Team VitalJuly 3, 2025
Hi! Thank you for reaching out to us. We are sorry to hear that you had this experience with our product. We are committed to delivering the highest quality ingredients and would like to have the opportunity to learn more about the issue and make it right. Please email us at info@vitalproteins.com or give us a call at (224) 544-9110 – Our business hours are 9:00AM and 5:00PM Central Time, Monday through Friday, except holidays.
Written by a customer while visiting vitalproteins.com
Customer Rating
5 out of 5
5
Highly recommend!
on May 16, 2025
Posted by: MAWF
I’ve been using this product for years. I took a break for three months and discovered that my hair and nails suffered! I’m back to my daily routine and plan to stick with it! The collagen protein really works!
Written by a customer while visiting vitalproteins.com
Customer Rating
5 out of 5
5
Love the new packaging. Thank you!
on May 23, 2025
Posted by: Shelley
Thank you for switching to paper-based packaging. Sure, I had a bit of a struggle the first time but I figured it out. I appreciated the motivational encouragement on the packaging instructions. :) Also, my skin feels younger and more resilient, so I'm hoping that's translating to all the other internal components of my body too!
Written by a customer while visiting vitalproteins.com
Customer Rating
5 out of 5
5
Recommend product.
on May 24, 2025
Posted by: Lola
Great product. Bad cardboard new packaging. Please correct. Took me and cashier 15 minutes to open. Will have to buy CVS generic unless you change back.
Written by a customer while visiting vitalproteins.com
Customer Rating
5 out of 5
5
Love it
on May 27, 2025
Posted by: ChrisCee
I love this product for my hair and my skin. Too bad I have to stop using it because of the high potassium I have.
Written by a customer while visiting vitalproteins.com
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