Customer reviews from vitalproteins.com
Vital Proteins - Collagen Peptides - 20oz
Average customer rating
4.4
(8,155 Reviews)
Rating breakdown 8,155 reviews
5 Stars
6,106
4 Stars
798
3 Stars
486
2 Stars
312
1 Star
453
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for Vital Proteins - Collagen Peptides - 20oz
Customer Rating
2
Terrible Packaging
on April 5, 2025
Posted by: Yamira
I'm giving two star because the new container is terrible absolutely terrible and no spoon. The collagen it self is my favorite (unflavored) Vital you guys need to make a better container because ya'll are loosing costumers and you know it.
Response from vitalproteins.comBy Team Vital, April 7, 2025
Thank you for reaching out and sharing your feedback with us. We apologize that this change may come at an inconvenience to you. This initiative is one small change Vital Proteins is taking toward a more sustainable future. With this change, along with the removal of our plastic scoops we are able to reduce our environmental plastic waste by 1,800M tons, and reduce our overall plastic use by 90% across all of our canister offerings.
Here at Vital, we always strive to exceed our customers' expectations. And that's why we have such a strong brand loyalty with our fans! We will record your feedback and provide this information to our team for further review.
Here at Vital, we always strive to exceed our customers' expectations. And that's why we have such a strong brand loyalty with our fans! We will record your feedback and provide this information to our team for further review.
Written by a customer while visiting vitalproteins.com
Customer Rating
3
Excellent product - terrible packaging.
on April 7, 2025
Posted by: Draj
You can write - “you can do it,” all you want on your packaging. Still doesn’t mean my 79 year old mother can open it.
Response from vitalproteins.comBy Team Vital, April 7, 2025
Thank you again for taking the time to let us know about these details. The team is taking this feedback very seriously, and they are continuously working to improve the product overall with high-quality sourcing and sustainability top of mind. We have always focused on making products to support everybody with a body, so it was time to make packaging that also supports a more responsible future. This initiative is one change Vital Proteins is taking toward a more sustainable future. We will provide your feedback and information to our team for further review.
However, we've also linked below a few tips on how to open the new paperboard canister which may be helpful:
https://www.youtube.com/watch?v=7IEZ5hg4Kgw
https://www.vitalproteins.com/pages/paperboard
However, we've also linked below a few tips on how to open the new paperboard canister which may be helpful:
https://www.youtube.com/watch?v=7IEZ5hg4Kgw
https://www.vitalproteins.com/pages/paperboard
Written by a customer while visiting vitalproteins.com
Customer Rating
1
on April 11, 2025
Posted by: Janis
I will now be shopping for a different brand because of the new packaging. It’s just the worst
Response from vitalproteins.comBy Team Vital, April 15, 2025
Thank you for taking the time to share your feedback. We understand your frustration, and we are sorry for any disappointment this may have caused. We have always focused on making products to support everybody with a body, so it was time to make packaging that also supports a more responsible future. This initiative is one change Vital Proteins is taking toward a more sustainable future. However, we always strive to exceed our customers' expectations. We will record your feedback and provide this information to our team for further review
Written by a customer while visiting vitalproteins.com
Customer Rating
4
Good if you can open it!
on April 12, 2025
Posted by: Maria
This is a good product that easily dissolves BUT the new packaging is all but impossible to open😩
Written by a customer while visiting vitalproteins.com
Customer Rating
5
I highly recommend this product.
on April 12, 2025
Posted by: Dee22
Taking this product daily. So far I really like it.
Written by a customer while visiting vitalproteins.com
Customer Rating
5
New packaging is a plus!
on April 13, 2025
Posted by: Touton6
I take this product to get extra protein in my diet among other general, if less critical, wellness benefits. I appreciate the new packaging so much because ai hated thrown a huge plastic tub in the recycling every two weeks. Keep it up Vital proteins! I’m a fan!!
Written by a customer while visiting vitalproteins.com
Customer Rating
5
Great health supplement AND less plastic! WIN WIN
on April 14, 2025
Posted by: pauloutdrz
This product has a great value to health AND now comes packaged with SO much LESS PLASTIC! It would be good if more companies follow their lead. The packaging is NOT hard to open, just FOLLOW DIRECTIONS - take your time, read and pull the tab.
Written by a customer while visiting vitalproteins.com
Customer Rating
5
Great new packaging
on April 14, 2025
Posted by: Lynne
Love, love, love the new packaging! Wish all companies would follow your example
Written by a customer while visiting vitalproteins.com