Well, I really like this printer. Black n white...all I need. Its fast and I can print from my phone, tablet & laptop. For the dont likes. Four different web sites or apps to deal with. Downloads are a mess, wifi only connects if you use WPS and other than a couple features on the web sites its useless. One web site shows my printer the others dont. I would think with the tech world we live in this would be much easier. But, it is what it is. The printer gets the five stars because I like it. I used one a couple models above this one and it worked and lasted a long time. This is perfect for my situation but Im disappointed with some features not being available. I hope HP gets it together.
This freaking printer will not connect to my network wireless. Piece of crap
No, I would not recommend this to a friend.
Value
1
Response from hp.comBy Keith, HP Care, November 2, 2022
Hi there.
I’m sorry that your printer has not connected wirelessly like it should. Your frustration comes as no surprise here. I want to help you get the device hooked up and working properly. I hope the resources below serve that end.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including setup and wireless connectivity. You can find that page here: - support.hp.com/us-en/topic/diagnostics
You can also find troubleshooting guides specific to your printer, including ones on setup and connectivity, in addition to user manuals, how-to documents and software updates here: - support.hp.com/us-en/product/model/35800973
If the device still won’t connect, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number - Serial number - Your location - Case number (from any previous contact with HP support)
Replacing another larger brand printer known for their lasers that starts with the second letter of the United States Alphabet after it kept disconnecting from WiFi. I've had this HP Laserjet Pro about 1 week now, and works seamlessly, without a hitch, and exactly as intended.