Customer reviews from Zwilling.com
ZWILLING - Enfinigy 12-cup Glass Drip Coffee Maker - Silver
Average customer rating
4.5
(73 Reviews)
Rating breakdown 73 reviews
5 Stars
49
4 Stars
18
3 Stars
1
2 Stars
3
1 Star
2
92%of customers recommend this product.
(
55 out of
60)
Customer Reviews for ZWILLING - Enfinigy 12-cup Glass Drip Coffee Maker - Silver
Customer Rating
4
May send back because it doesn't keep coffee pots.
on March 3, 2025
Posted by: Coffee coffee
Verified Purchase:Yes
I like the coffee maker, but the wife doesn't like the fact the hot plate only stays on for 30 minutes.
Written by a customer while visiting Zwilling.com
Customer Rating
5
Un excelente producto
on May 21, 2025
Posted by: Fabiola F
Me encanta la cafetera de goteo Zwilling. El café orgánico que utilizo queda listo con un aroma y sabor increíble! La cafetera hace lo suyo!
Espero que cuenten con repuesto de la jarra por ser frágil.
Espero que cuenten con repuesto de la jarra por ser frágil.
Written by a customer while visiting Zwilling.com
Customer Rating
4
Update to my one star review
on June 19, 2025
Posted by: Sunflower3200
Frequency of use:Daily
I wrote a 1 star review because the carafe broke spontaneously and there is no replacement carafe available. I can't figure out how to edit that review so I am writing this review.
In response to my review, Zwilling sent me a new coffee maker. I greatly appreciate this because there is nothing wrong with the coffee maker, only the broken carafe. While I appreciate the company's response, I do not like the lack of sustainability. I try not to buy things that are used for short periods and then disposed of. That's all the bad stuff.
I agree with others that the cleaning function periodically prevents me from brewing without warning, how silly and annoying and that the coffee tends to dribble all over when I pour a cup while brewing. But it brews very good coffee!! And it's stylish on silver. I do appreciate having a new carafe and coffee maker. Thank you Zwilling.
In response to my review, Zwilling sent me a new coffee maker. I greatly appreciate this because there is nothing wrong with the coffee maker, only the broken carafe. While I appreciate the company's response, I do not like the lack of sustainability. I try not to buy things that are used for short periods and then disposed of. That's all the bad stuff.
I agree with others that the cleaning function periodically prevents me from brewing without warning, how silly and annoying and that the coffee tends to dribble all over when I pour a cup while brewing. But it brews very good coffee!! And it's stylish on silver. I do appreciate having a new carafe and coffee maker. Thank you Zwilling.
Written by a customer while visiting Zwilling.com
Posted by: Jenck
Frequency of use:Daily
Verified Purchase:Yes
Truly makes great coffee, but not much better than other less expensive pots. Give the configuration, we have concerns that the pot will break at some point.
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, June 25, 2025
Thank you for sharing your feedback of the Enfinigy 1.5-l / 48-oz Drip Coffee Maker. We appreciate all reviews, and we will certainly forward your feedback to the appropriate brand management team.
Your satisfaction is our highest priority, and we stand behind the quality of our products.
If you have any questions, please do not hesitate to reach out to our Support Service Center. Here is our website link: https://www.zwilling.com/us/magazine/support-center.html
Our dedicated consumer service representatives are available to assist you in any way possible.
Your satisfaction is our highest priority, and we stand behind the quality of our products.
If you have any questions, please do not hesitate to reach out to our Support Service Center. Here is our website link: https://www.zwilling.com/us/magazine/support-center.html
Our dedicated consumer service representatives are available to assist you in any way possible.
Written by a customer while visiting Zwilling.com
Customer Rating
4
A better drip coffee maker and works well so far
on August 3, 2025
Posted by: jpjames62294
Frequency of use:Daily
Verified Purchase:Yes
This coffee maker is very good overall. The blooming process does add body to the coffee I usually consume. My only complaint is the warmer tray is limited to a half hour. I haven't found a way to change that, I would like 45 or 60 minutes, that would be great.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
4
4 months Update from missing "published review"
on August 3, 2025
Posted by: Liza21
Aug 2025:
The water chamber is not removable, so I got used to washing and drying it by laying the machine on its side. Did a lot of testing to see if the funnel is making any difference, as described, but there was no significant difference except for preventing splatter. I can not rate the hot plate and the timer; the functions are not just a bonus. Keeping the 4 stars for now.
Request: Please, sell the coffee machine cleaner/descaler through this site.
The water chamber is not removable, so I got used to washing and drying it by laying the machine on its side. Did a lot of testing to see if the funnel is making any difference, as described, but there was no significant difference except for preventing splatter. I can not rate the hot plate and the timer; the functions are not just a bonus. Keeping the 4 stars for now.
Request: Please, sell the coffee machine cleaner/descaler through this site.
March 2025. (3-day use Review) Bought his machine to replace my stainless steel percolator. Used the product for 3 days now: 1. The plastic Water Chamber is not removable for washing or water filling. 2. The only removable parts that you can wash are : tank lid, glass jug, filter funnel, aroma hopper 3.I always drink my coffee within 30 mins of brewing: hotplate is not an issue 4. Timer is not an issue for me because I prefer freshly ground coffee. 5. It takes practice to get used to operating the knob. *Coffee taste less bitter and I am using less coffee grounds that I used to. I will be back to update (if system permits) after 6 months. 4 out of 5 because I am one of those people who likes to wash and dry any water container
Written by a customer while visiting Zwilling.com
Customer Rating
5
Great coffee
on September 18, 2025
Posted by: MaryH72
Frequency of use:Daily
Great tasting coffee! I bought this coffee maker to try to reduce plastic exposure while making coffee. This machine still has plastic but the coffee is delicious and it has streamlined my morning routine.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
5
12-cup coffee maker
on October 20, 2025
Posted by: Ang2025
The coffee maker is exactly what I expected from a high end company. I love the design and how it looks in my kitchen! Programming instructions are easy to follow and I love the blooming function. The components are easy to clean and reassemble. Definitely recommend this product and will purchase other items in the near future.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com