Customer reviews from Zwilling.com
ZWILLING - Enfinigy 12-cup Glass Drip Coffee Maker - Silver
Average customer rating
4.5
(73 Reviews)
Rating breakdown 73 reviews
5 Stars
49
4 Stars
18
3 Stars
1
2 Stars
3
1 Star
2
92%of customers recommend this product.
(
55 out of
60)
Customer Reviews for ZWILLING - Enfinigy 12-cup Glass Drip Coffee Maker - Silver
Customer Rating
4
Good coffee, clean taste
on July 12, 2022
Posted by: Nina666
Frequency of use:Daily
[This review was collected as part of a promotion.] The glass carafe makes cleaning easy, and adds a touch of quality. Brews good coffee and is quiet.
I would recommend this to a friend!
Response from Zwilling.comBy Consumer Relations , Consumer Relations , December 20, 2022
Hey Great News! We have the Enfinigy Coffee Maker Carafe replacements available. If you wish, please email us at: Hello@zwillingus.com Please let us know what you need we are here for you!
Written by a customer while visiting Zwilling.com
Customer Rating
4
Zwilling coffee maker
on September 15, 2022
Posted by: Cafe Dave
Frequency of use:Daily
[This review was collected as part of a promotion.] I like the sleek look of the coffee maker, as well as the temperature heating, which is better than many others I’ve had in the past, and the showerhead water dispenser over the coffee, it uses all the grounds. The one thing I would like is the heating pad to stay longer however, this is not a deterrent.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
5
Better than pour over
on January 17, 2023
Posted by: Kitchen Snaxa
Frequency of use:Daily
[This review was collected as part of a promotion.] Makes absolutely delicious coffee. Pour over is never great for multiple cups. This machine takes care of that.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
1
Never Again
on July 5, 2025
Posted by: Anonymous
Frequency of use:Daily
Guess I should have read the prior reviews before I bought. The warming plate shuts off after 30 minutes. And, no way to reset for a longer time. If the carafe breaks, you cannot buy a replacement. I’m a professional specialty coffee roaster with over 20 years experience and a proud member for 14 years of the SCA. I would not recommend to any of my clients to purchase this product!
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, July 9, 2025
Thank you for sharing your feedback with us. We're sorry to hear that the Zwilling Enfinigy 1.5-l Drip Coffee Maker Silver didn’t meet your expectations.
We truly appreciate hearing about your experience, as it helps us understand how we can improve.
We’re proud of our coffee maker and are delighted by the positive feedback we’ve received from many of our customers. That said, we completely understand that it may not meet every individual’s expectation or preference, and we’re sorry to hear it didn’t for you.
Our thoughtfully designed drip coffee maker ensures the ideal time and temperature setting for brewing the highest quality coffee.
The 30-minute keep warm function is a safety feature applied to this unit for two reasons: Maintaining optimal coffee temperature for 30 minutes to prevent what we feel, will compromise the flavor, taste, aroma, and smoothness of the coffee.
And as a safety feature for those busy mornings or afternoons when you are running out the door.
In addition, at Zwilling we stand behind all our products. If the carafe breaks or if you ever have any concerns please do not hesitate to reach out to our Support Service Center. Here is our website link: https://www.zwilling.com/us/magazine/support-center.html
Our dedicated consumer service representatives are available to assist you in any way possible.
We truly appreciate hearing about your experience, as it helps us understand how we can improve.
We’re proud of our coffee maker and are delighted by the positive feedback we’ve received from many of our customers. That said, we completely understand that it may not meet every individual’s expectation or preference, and we’re sorry to hear it didn’t for you.
Our thoughtfully designed drip coffee maker ensures the ideal time and temperature setting for brewing the highest quality coffee.
The 30-minute keep warm function is a safety feature applied to this unit for two reasons: Maintaining optimal coffee temperature for 30 minutes to prevent what we feel, will compromise the flavor, taste, aroma, and smoothness of the coffee.
And as a safety feature for those busy mornings or afternoons when you are running out the door.
In addition, at Zwilling we stand behind all our products. If the carafe breaks or if you ever have any concerns please do not hesitate to reach out to our Support Service Center. Here is our website link: https://www.zwilling.com/us/magazine/support-center.html
Our dedicated consumer service representatives are available to assist you in any way possible.
Written by a customer while visiting Zwilling.com
Customer Rating
3
Good coffee but have to drink in 30 minutes
on January 4, 2023
Posted by: gmfeld
Frequency of use:Daily
Nice design, and the machine makes excellent coffee. The deal breaker for me is the warming plate warms for only 30 minutes. I am often not finished with my Morning coffee routine in 30 minutes, so this is a deal breaker for me.
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations , Consumer Relations , January 5, 2023
Thank you for your review and for your feedback. While we know that not every style will work for every person which is why we have the new Zwilling Enfinigy Drip Coffee Maker with a Thermal Carafe! The insulated carafe keeps coffee hot for hours.
Here is the link: https://www.zwilling.com/us/zwilling-enfinigy--drip-coffee-maker-silver-53106-100-0/1023536.html If you have any questions, please do not hesitate to reach out to our consumer relations team by email at hello@zwillingus.com they will happy to assist you.
Here is the link: https://www.zwilling.com/us/zwilling-enfinigy--drip-coffee-maker-silver-53106-100-0/1023536.html If you have any questions, please do not hesitate to reach out to our consumer relations team by email at hello@zwillingus.com they will happy to assist you.
Written by a customer while visiting Zwilling.com
Customer Rating
4
Coffee maker review
on November 13, 2021
Posted by: Old guy
Frequency of use:Daily
[This review was collected as part of a promotion.] Nice looking and makes great coffee but product quality is questionable. Hard to believe a couple of coffee filters weren’t included.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
5
Amazing coffee machine
on June 16, 2022
Posted by: Moiz Boston
[This review was collected as part of a promotion.] Intuitive. Simple to use. Perfect coffee all the time
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
5
A perfect coffee maker
on December 22, 2021
Posted by: Gent Jay
Frequency of use:Daily
[This review was collected as part of a promotion.] A quality coffee maker that lasts. Sleek design. Variety of coffees that're brewed.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com