Customer reviews from lg.com
LG - 450 Sq. Ft. Smart Portable Air Conditioner with 12,000 BTU Heater - Black
Average customer rating
4
(32 Reviews)
Rating breakdown 32 reviews
5 Stars
21
4 Stars
1
3 Stars
3
2 Stars
3
1 Star
4
100%of customers recommend this product.
(
3 out of
3)
Customer Reviews for LG - 450 Sq. Ft. Smart Portable Air Conditioner with 12,000 BTU Heater - Black
Posted by: Anonymous
from Chelsea, AL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought it for my small sunroom and it does the job. Wifi capable and can control it away from home
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Lillie Minor
from Colorado
Verified Purchase:Yes
Have used it for one month and works great. Made our living room vert comfortable in warm and cooler weather.
Pros: Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: laudatecorpus
from Bay Area, CA
Verified Purchase:Yes
Modular, quite, great filler, removes moisture. Great for small rooms.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Shawno32
from IOWA
Verified Purchase:Yes
Product arrived in a damaged box, The rear corner of the unit is cracked but does not seem to affect the performance as far as I can tell.
Quality
2
Features
2
Value
2
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, April 23, 2023
Thank you for bringing this to our attention and we’re sorry to hear about the LG 10,000 BTU Smart Wi-Fi Portable Air Conditioner, Cooling & Heating, model LP1021BHSM arrived damaged in your home. Please know that this is not the experience we are trying to achieve. It's hard for us to hear that you had a negative experience, as we always do our best to provide our customers with the best product possible. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. If you need additional assistance, you can reach us at our customer service line at (800) 243-0000 or send us a private message through Facebook or Twitter using @LGUSSupport, including your product's model number and your contact information. It would be our pleasure to assist you. ^Danee
Written by a customer while visiting lg.com
Posted by: tonysimp
from south carolina
Verified Purchase:Yes
[This review was collected as part of a promotion.] been using this for a month. so far, it cools the room off just great. thermostat seems a bit off though. i have it set on 78 right now and it feels like 72 and wont turn off (until i hit the power button). not a big problem for me since it is in my work office and i turn it on when when i arrive and turn it off when i leave.
Pros: ease of use, Performance
Quality
3
Features
4
Value
4
Response from lg.comBy LG Customer Experience team, Customer Care, August 14, 2023
Hey, Tony! With summer coming to an end, the AC is still as important as ever, and we'd love to see what's going on with yours. We've attached a link with more info about what may be happening, and if the troubleshooting there doesn't help, please be sure to reach out with the second link below! It'll be our pleasure to help. http://spr.ly/6420PimLO http://spr.ly/6421PimLP ^Ian
Written by a customer while visiting lg.com
Posted by: My wifi ac
Verified Purchase:Yes
Works great, it was very easy yo set up . Love it. Love the Wifi. I can turn on B4 I get home
Written by a customer while visiting lg.com
Posted by: Ed06
from State College, Pa
Verified Purchase:Yes
I bought this 1year ago and A/C works great just this year decide to try the heat pump once I got the pump cleaned out work fantastic.Nice not having to put one in and out window.
Pros: Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Ac14
from Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] This thing is a beast! Surprisingly efficient and heats my flat so well, I kicked the temperature down 2 degrees lower than I usually have it set on. However, if you live in a humid area, definitely set up the drainage lines, otherwise you’ll be emptying this twice a day.
Pros: Quality, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com