Customer reviews from lg.com
LG - 450 Sq. Ft. Smart Portable Air Conditioner with 12,000 BTU Heater - Black
Average customer rating
4
(32 Reviews)
Rating breakdown 32 reviews
5 Stars
21
4 Stars
1
3 Stars
3
2 Stars
3
1 Star
4
100%of customers recommend this product.
(
3 out of
3)
Customer Reviews for LG - 450 Sq. Ft. Smart Portable Air Conditioner with 12,000 BTU Heater - Black
Posted by: KwonKwon
from MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am overall satisfied. good product. hope last long
Pros: Quality, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, April 23, 2023
Awesome! We’re happy to know that you had a 5-star experience with our service for your LG 10,000 BTU Smart Wi-Fi Portable Air Conditioner, Cooling & Heating, model LP1021BHSM. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thanks again for your review and for being a fantastic customer! If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our pleasure to assist you. ^Danee
Written by a customer while visiting lg.com
Customer Rating
5
Overall Great! But missing energy saving feature
on April 28, 2023
Posted by: Huka
Verified Purchase:Yes
Overall Great, but missing energy saving feature, but I guess that's only for window ac feature?
Pros: ease of use, Quality, Performance
Quality
5
Features
4
Value
4
Response from lg.comBy Cazzandra Galangco, LG Social Media, May 12, 2023
It's lovely to hear your kind words of appreciation for your LG air-conditioner. We thank you for helping us recognize how else we can improve our product. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. Thanks for choosing LG! -Cazz
Written by a customer while visiting lg.com
Posted by: Avi208
Verified Purchase:Yes
Did not even last a full year. Bought in April 2023, stopped working in February 2024.
Quality
1
Features
3
Value
1
Response from lg.comBy true, LG Digital Care Team, March 7, 2024
Hey there! We'd like more information about your LG portable air conditioner and the experience you've had so far with it. Please send us a private message on social media @LGUSSupport with your contact information, model, and serial number. We would love to bring the comfort of clean air back to you, all 10,000 BTUs! ~ Jupe
Written by a customer while visiting lg.com
Posted by: PA2020
from PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very pleased so far! Just tried out the heat function in our new Sunroom and and your product did an outstanding job! Just hoping the A/C portion will do as well!
Pros: Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Drew Cettei
from Florida
Verified Purchase:Yes
Ac works well however if you want heat to keep you warm it’s just not cutting it.
Heater is very weak and doesn’t heat a small room .
Heater is very weak and doesn’t heat a small room .
Pros: Style/Design
Quality
2
Features
2
Value
2
Response from lg.comBy JaNika Wiley, Social Media, December 19, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG ac unit. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: Cutiebud
from Gaines, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] So happy with this portable ac. I hsold of purchased it sooner
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: LarryH74
from Southeast Oklahoma
Verified Purchase:Yes
[This review was collected as part of a promotion.] This unit works so well I bought another for my daughter.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: jmauris
from Boulevard, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] i have had this product for about a mouth work flawlessly the many options to controlling it are very convenient.
Written by a customer while visiting lg.com