Customer reviews from lg.com
LG - 450 Sq. Ft. Smart Portable Air Conditioner - Black
Average customer rating
3.9
(76 Reviews)
Rating breakdown 76 reviews
5 Stars
44
4 Stars
10
3 Stars
7
2 Stars
3
1 Star
12
76%of customers recommend this product.
(
19 out of
25)
Customer Reviews for LG - 450 Sq. Ft. Smart Portable Air Conditioner - Black
Posted by: angi39
Verified Purchase:Yes
Bought this a month ago, works great at keeping things cool.
Pros: ease of use, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: AWade
from Garden Grove CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like it though it is a little bulky,
Not as cold as the last LG I had !
Wish it would show the temperature at the beginning of being turned on. And the on/off button glowed in the dark .
Not as cold as the last LG I had !
Wish it would show the temperature at the beginning of being turned on. And the on/off button glowed in the dark .
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: DebraLynn
from Brown Deer, WI
Verified Purchase:Yes
we just bought this & it was delivered at the end of July. My husband is a contractor so he has lots of experience but we read & watched a YouTube video by LG on how to set it up. I read the manual carefully and made sure to operate it as specified. Everything has been great until 2 days ago. While watching tv, suddenly, it started to make loud noises (like something scraping across the ground). I jumped up and went over to check it. It sounds like its coming from the vents! I turned it off knowing I had set up the 10 minute shut down (for condensation removal) and it continued making noise until itwent off. When I restarted it the next day, it started making noise again so I switched the venting (through the great APP) from oscillating to being stationary and the noise went away! But when I shut it down this morning, it was making the noise for 10 minutes. I did use the app for help but they did not list this noise.
Written by a customer while visiting lg.com
Posted by: Kenct
from Ct
Verified Purchase:Yes
I have purchased over the years about 10 of these. Have 4 in use currently. Although not as efficient as a window unit, the setup takes just a few minutes and can still have access to window on days that don't need ac. On average I get about 3 years on a unit then in every instance it leaks refrigerant. Where as with window units have gotten on average 5 years. I am willing to put up with high overall cost of replacement for the convenience. Just wish would make the units little more robust so could get equivalent life to a window unit.
Pros: ease of use
Quality
3
Features
5
Value
3
Written by a customer while visiting lg.com
Posted by: Summer Girl
from Houston Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I got this portable after our central air went out in Texas during this INTENSE 100 degree heat and its been WONDERFUL cooling our room, The air is SO COLD and I LOVE IT. Im going to get a 2nd LG portable for my bedroom.
Pros: Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Poor quality unreliable unit
on September 7, 2023
Posted by: Powell69
from NH
Excited to have this unit to cool my large living room. Worked well initially. Stored it appropriately then turned on this summer and no cooling. Warranty expired. No service available where I live. Unreliable expensive purchase and would not recommend!
Quality
1
Features
3
Value
1
Response from lg.comBy LG Customer Experience team, Customer Care, September 13, 2023
Hi, we understand you're having difficulties getting the necessary repairs done on your portable AC unit. So that we can look into this, please reach out to our team on Facebook or Twitter at the handle @LGUSSupport. We'd be happy to look into all possible repair options! If you don't mind, include your phone number and unit information in your private or direct message (model and serial numbers). We look forward to hearing from you! ^Chris
Written by a customer while visiting lg.com
Posted by: syujengchyang
from Central SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] The air conditioner has all the benefits including wifi and portable. The only weak point is the remote control to reach the many benefits is too minimal design. I highly recommend this product to help keep you cool/warm.
Pros: Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Stopped cooling
on June 7, 2024
Posted by: Danidrummer
from New York
the first two years the ac was working great, after it just stop blowing cool air and the fan runs. Since the day I got it I cleaned the filter every two weeks or when the red light would turn on. I don’t understand why it stopped cooling. This is so frustrating bc it’s a very expensive unit and I thought it was going to last for years.
Quality
2
Features
2
Value
1
Response from lg.comBy LG, June 7, 2024
Hi, There! It's great to hear that the AC worked well for the first two years. We understand how important it is for your appliance to provide reliable cooling throughout its lifespan. Rest assured, we continuously strive to uphold the highest quality standards for our products, and we value your feedback as it helps us improve our offerings. If you would like further assistance with this matter, please feel free to reach out to our dedicated support team on social media @LGUSSupport. They are well-equipped to provide specialized assistance and address any concerns you may have. We hope to have the opportunity to assist you and regain your confidence in our products. Thank you once again for sharing your experience with us. ^James.
Written by a customer while visiting lg.com