Customer reviews from lg.com
LG - 450 Sq. Ft. Smart Portable Air Conditioner - Black
Average customer rating
3.9
(76 Reviews)
Rating breakdown 76 reviews
5 Stars
44
4 Stars
10
3 Stars
7
2 Stars
3
1 Star
12
76%of customers recommend this product.
(
19 out of
25)
Customer Reviews for LG - 450 Sq. Ft. Smart Portable Air Conditioner - Black
Customer Rating
5
Perfect Solution
on November 10, 2024
Posted by: Bard28
from Hudson Valley, NY
Perfect solution to the narrow windows of this old house. No air conditioner would fit; but the LG portable 10,000 BTU fit the bill and cools the area quickly with easy-to-use controls and great options. Highly recommend this unit.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Wall mounts S95QR Rears
from Concord,New Hampshire
Verified Purchase:Yes
Before purchasing a portable A/C I did a ton of research I spent the better half of a week researching different models with different options and what not. After it was all said and done I focused on the LG portable 10,000 BTU air conditioner. The reason being is I live in a two bedroom one bathroom apartment where technically the apartment is underground I guess you could say and it’s an open layout type of an apartment. I believe this particular unit advertised cooling for up to 450 ft.². And also had Wi-Fi capability to be able to turn on and off even if I’m miles away, which was a feature I was looking for because it allows me to save money. When I leave don’t have to leave the AC running in order to come home to a cool apartment I simply turn it off and when I’m about 15 minutes from home I turn it back on and when I walk in it’s almost as if it had never turned off. I love the product. I have had it for about a month and a half now and I clean it fairly regularly. What I’m really hoping to see from this product is longevity and durability. However only time will tell for those two.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Cool and Very Comfortable
from Rochester NY
Verified Purchase:Yes
First starting at unpacking, incredible! Easy to do and packaged extremely well. Accessories packed and protected. Air conditioner easy to set up and install window vent (included). Here again LG knew what to do.
No skimpy hose or window slide for hose assembly. Excellent cooling and easy to control. Rolls room to room very easily. Also can control with remote or smart phone. Great purchase and very happy. Especially my fur babies!!!! Thanks LG - you rock🤗💓
No skimpy hose or window slide for hose assembly. Excellent cooling and easy to control. Rolls room to room very easily. Also can control with remote or smart phone. Great purchase and very happy. Especially my fur babies!!!! Thanks LG - you rock🤗💓
Pros: Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great Unit
on July 6, 2023
Posted by: Kurt Sr
from Augusta Ga
I use this in my large Crawlspace and with Wi-Fi control it comes on only when needed. Works greT
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great Product
on July 6, 2023
Posted by: Inasus
from Connecticut, USA
[This review was collected as part of a promotion.] I had bought another brand and it was a dud. I bought this to replace it during tropical humidity and now a heat wave. It runs like a champ. I am very pleased !! Thanks
Pros: ease of use, Quality, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Stay away from this unit
on October 16, 2024
Posted by: Tan H
from Garland, TX
[This review was collected as part of a promotion.] The unit was working for ONE Summer and then compressor failed! The unit is just over a year old and warranty expired. Very disappointing!
I have 2 other portable AC's: Midea & Hisense; both are over 2 years old and working perfectly.
I will stay away from LG's products!
I have 2 other portable AC's: Midea & Hisense; both are over 2 years old and working perfectly.
I will stay away from LG's products!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
1
Features
1
Value
1
Response from lg.comBy true, LG Digital Care Team, October 21, 2024
Hey Tan! We appreciate you sharing your LG A/C experience with us. Keeping your home chilled and cool during those hot summer months is important, so we'd love to explore options for your compressor to find out the best way to get it up and running again! Please get in touch with us on social media @LGUSSupport with your contact info—we'll be with you every step of the way! *Joseph
Written by a customer while visiting lg.com
Customer Rating
3
Unclear instructions
on June 19, 2021
Posted by: rick 45
from Maryland
The unit has two drains. The instructions do not address if you can connect each drain to a drain hose and leave it that way for all modes of operation. I am not around each day to check the lower drain to see if it needs emptying.
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, June 20, 2021
I'd like to see if we can offer assistance and answer any question you have. Please contact LG Customer Support by private message via Facebook Messenger @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better answer your concerns and/or question you have. Thank you. ^Daphane
Written by a customer while visiting lg.com
Posted by: STLT
from Missouri
Verified Purchase:Yes
[This review was collected as part of a promotion.] Unit in general has preformed as expected. The issue is when the unit is in the oscillating mode there is a vibration within the unit that is loud and annoying. LG is working on a solution but does not have service techs in the area to service the unit. This vibration started within two weeks of initial startup.
Quality
3
Features
4
Value
3
Written by a customer while visiting lg.com