[This review was collected as part of a promotion.] My husband and sons got this unit for me for Mother’s Day and I flipping love it. Our bedroom is upstairs and the A/C does not keep it cool enough so they thought this would help especially with the 95+ days we’re having. And they were right!!! This is the best gift I could’ve asked for
Pros: ease of use, Quality, Features/Settings, Performance
[This review was collected as part of a promotion.] This is the second LG portable air conditioner I have purchased. My last one gave out on us after having it for 10 years. The quality is great and I am pleased that when it’s over 100 degree outside my bedroom stays around 72 degrees or cooler. I had purchased another brand and it doesn’t compare to LG to the point I had to return the other brand. Super easy hook up. Everything you need to set it up through the window. I want to say it took me 5-10 minutes to set everything up. Love the wifi option. My kids can use Alexa to turn it on and off without searching for the remote. Which I love that it comes with a remote holder and I am able to put it on the wall for easy control.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
2
Worked well in the beginning
on July 15, 2022
Posted by: Anonymous
from Utah
I loved this ac for the first couple weeks. It now will make a very loud noise while in use, sounds like a plastic bag flapping around. This noise it so loud it wakes me up and I am unable to use this product. I am unsure if it is able to be fixed or replaced
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
2
Response from lg.comBy Sandy, Social Media, July 18, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #.^Sandy
[This review was collected as part of a promotion.] Bought this for my elderly mother who has no central air. Plenty of BTU to cool her main floor. A bit loud, but she doesn't hear so well anyway. Love the machine and the built in wifi controls.
[This review was collected as part of a promotion.] Excellent product and many features. I use in a remote building, the Wi-Fi and phone app are why I purchased this model
[This review was collected as part of a promotion.] We bought this product two weeks ago just before we had a very hot spell and it cooled our house perfectly
Pros: ease of use, Quality, Style/Design, Performance
We were lucky to find this a few weeks ago in the middle of a heat wave. The unit has performed well above my expectations and, it would appear, the LG room size specs for cooling. We use it in the living room during the day and bedroom while sleeping. Moving the unit, hose and window attachment is very easy and can be done in minutes. Not having to empty the unit or attaching a drain hose while in AC mode is a plus. We really thought we would need a window unit to cool our living room but found this unit works great in bringing the temp down to a comfortable level and keeping it there. The features are easy to understand and use. So glad we made this purchase.
Pros: ease of use, Quality, Features/Settings, Performance
I bought this a month ago, and I dont feel it works very well. The AC is supposed to cool a room upto 450 sq feet. The room im cooling is about 350 sq feet and it is not doing much.
Quality
2
Features
3
Value
2
Response from lg.comBy Sandy, Social Media, August 10, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #.^Sandy