[This review was collected as part of a promotion.] This air conditioner is easy to use and install. Very easy instructions. Cools the room quickly and efficiently. There was no problem installing the unit with the attachments provided. Took less than 20 minutes. I would definitely recommend this product and have already. It works great for windows that also slide side to side. I have this in my grandsons room with the windows that slide side to side because the regular window could not work with those windows properly. It was a cinch to install.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
[This review was collected as part of a promotion.] Performs well (My expectations were to cool a 450 sq ft area to a temperature of approximately 80 degrees with humidity levels of 50%). Expectations were met and I am totally satisfied being here in Southern Maine (only about 20 high humidity and high temperature days per year). Installation was easy thanks to a solid and well designed venting system. The color combination of a pearl black AC unit with an off white hose looks great as compared to the white refrigerator look.
[This review was collected as part of a promotion.] Good at cooling, but the machine is noisy and I wish the equipment installed in the window was more aesthetically pleasing. Aspects of the design are clumsy and compromise the design of the room it is in.
Pros: Features/Settings, Performance
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, July 12, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
[This review was collected as part of a promotion.] I used to have window units, then my daughter broke a window. Units did not fit in replacement windows. I have a 450 square foot home, and this "blessed unit" cools the entire house. So pleased.
It makes a lot more noise than I expected. It has intermittent noises like water dropping on the fan and sometimes it sounds like the fan is loose, rattles.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, August 20, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
[This review was collected as part of a promotion.] I just wanted to write and say what a great purchase I made. This AC is portable, so it can be moved from room to room. I purchased this because our AC in our living room was not working to it’s capacity and the temperature outside was going to be close to 100. It was so easy to install and works wonderfully. It actually works better than the wall unit that is 12,000 BTU’s and this one is 10,000. I highly recommend this brand and BTU.
Pros: ease of use, Features/Settings, Performance, Quality
[This review was collected as part of a promotion.] I bought this portable air conditioner in mid-june, very glad we did as the heat an humidity has been extreme this year, kept our living room quite comfortable. Worked so well I purchased another one for the upstairs bedrooms to help keep them cool!
Pros: Style/Design, ease of use, Performance, Quality