[This review was collected as part of a promotion.] So far, so good into a couple months of ownership. I'm enjoying using the app to control various LG appliances in the house including this one. This AC does indeed cool the house downstairs reasonably well. I'm hoping it will be functioning and doing well for some years ahead as it is currently. Its about as loud as a microwave as it runs, which is fine to me. Very simple to install. My only wish would be better handles to move it around.
[This review was collected as part of a promotion.] Overall I'm happy with the unit disappointed that it did not come with a drain hose. LG customer service will be ordering.
[This review was collected as part of a promotion.] I understand estimated the cooling power, I was going to purchase a different brand with more Btu's but the LG exceeded my expectations..GREAT PRICE AND PRODUCT...
[This review was collected as part of a promotion.] This air conditioner is easy to use and install. Very easy instructions. Cools the room quickly and efficiently. There was no problem installing the unit with the attachments provided. Took less than 20 minutes. I would definitely recommend this product and have already. It works great for windows that also slide side to side. I have this in my grandsons room with the windows that slide side to side because the regular window could not work with those windows properly. It was a cinch to install.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
[This review was collected as part of a promotion.] Performs well (My expectations were to cool a 450 sq ft area to a temperature of approximately 80 degrees with humidity levels of 50%). Expectations were met and I am totally satisfied being here in Southern Maine (only about 20 high humidity and high temperature days per year). Installation was easy thanks to a solid and well designed venting system. The color combination of a pearl black AC unit with an off white hose looks great as compared to the white refrigerator look.
[This review was collected as part of a promotion.] Good at cooling, but the machine is noisy and I wish the equipment installed in the window was more aesthetically pleasing. Aspects of the design are clumsy and compromise the design of the room it is in.
Pros: Features/Settings, Performance
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, July 12, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
[This review was collected as part of a promotion.] I used to have window units, then my daughter broke a window. Units did not fit in replacement windows. I have a 450 square foot home, and this "blessed unit" cools the entire house. So pleased.