This is my 3rd HP Pavilion laptop. They are workhorses and are reliable machines. I will say I'm still learning how to find my way around this particular model. Probably just me! Reasonable cost.
This PC is great for work. It has not had any problems yet, and is able to run basically all the main software I use, except for the 3D modelling software, which I did not expect anyway.
My user experience cost me a restocking fee! Just because the website was not explicit enough to clear out confusion in ordering. Specifically, I was expecting a free (included) pen with my ready-to-ship order but was later informed that you only get this when you custom-order. Otherwise, the pre-configured, ready-to-ship model does not include this pen, after I reported it was missing. Why this is the case is beyond me - but the pen was a major reason in selecting the 2-in-1 convertible for my application. I ended up returning my order and ordered a customized model.
I decided to open a small business after retiring and I was recommended this computer by my son who is in the business industry. This was my first HP purchase and I haven’t been happy with my decision. The battery life is terrible. It last about 4.5 hours if I am constantly working on projects. I also did not appreciate all the “fluff” applications that came with the computer. As a business owner, I did not have the time to delete over 25 useless applications before i can actually use the computer for daily use.
Computer does not connect consistently to Internet. I have had to reset computer numerous times, to no avail. How do I go about returning computer to you?
The computer is nice. When the computer goes to sleep and you have the computer with the keypad tucked under. You have to take it back to laptop form to wake it up. My big compliant and huge disappointment is that there aren’t any cases for the computer.