Customer reviews from hp.com
HP - Pavilion 15.6" Touch-Screen Laptop - Intel Core i5-1235U - 8GB Memory - 256GB SSD - Ceramic white
Average customer rating
4.4 out of 5
4.4
(72 Reviews)
Open Ratings Snapshot
Rating breakdown 72 reviews
5 Stars
46
4 Stars
17
3 Stars
5
2 Stars
2
1 Star
2
86%of customers recommend this product. 
(
38 out of 44
)
Best Buy Privacy Policy
Customer Reviews for HP - Pavilion 15.6" Touch-Screen Laptop - Intel Core i5-1235U - 8GB Memory - 256GB SSD - Ceramic white
Customer Rating
4 out of 5
4
Easy to set up and use.
on February 1, 2024
Posted by: Timbercourt
from Dundee
Verified Purchase:Yes
I bought this product as I saw it being advertised at a good discounted price and am quite happy with it. Only fly in the ointment is the lack of backlighting of the keyboard which makes it less user friendly in low light conditions but other than that I am delighted with the functionality.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Poor battery life!!
on April 5, 2024
Posted by: ColinP
Verified Purchase:Yes
I have had this laptop now for two months and generally speaking I am quite pleased with it. My biggest criticism is the battery life. I only use the laptop for 2-3 hors/day and no matter how I set the power use, I find myself charging the battery on a daily basis.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Uncomfortable to use on your lap.
on July 21, 2023
Posted by: Gribley494
from Liverpool
Verified Purchase:Yes
Laptop is good in many ways but the fatal flaw for me is. The cooling fan exhaust vent is underneath the laptop, so using it on your knee becomes really uncomfortable due to the heat generated. This is so annoying and prevents the convienient use for anything over 5 mins. I have considered returning it because of this issue. My previous HP laptop vented from the side so wasn't an issue, retrograde step by HP in my opinion.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Neat, efficient, fast - does the job.
on November 3, 2023
Posted by: PhilCo
Verified Purchase:Yes
I bought this for home study, internet browsing and playing media. It loads up quickly and does everything efficiently. The screen is clear and the laptop is considerably smaller than my last although the screen is the same size. Nice neat machine with a positive keyboard.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
No back lit keyboard
on March 21, 2024
Posted by: Pawan
from London
Verified Purchase:Yes
The keyboard has no lights in it. If I want to work at night without disturbing anyone else in the room I can't see the keys in dark. I can't type without seeing the keyboard. Otherwise laptop is excellent,slim and fast . You should mention every small details. I wish I could return this laptop please let me know if I can.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Very happy with all
on January 18, 2024
Posted by: Smith52
Verified Purchase:Yes
Very happy with my purchase just what I needed.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Very good laptop
on December 26, 2023
Posted by: West
Verified Purchase:Yes
Very good laptop. Easy & quick to use and very light weight compared to my old laptop. I think that it is also a touchscreen laptop which make me it even more easy to use.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Terrible!
on December 9, 2023
Posted by: maarth.a
from Coventry
Verified Purchase:Yes
I’d give this laptop 0 stars if I could. It completely stopped working after 3 weeks. Don’t waste your time and buy a laptop elsewhere.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Showing 25-32 of 72 results 
<< 1 2 3 4 5 6 ... 9 >>