Customer reviews from hp.com
HP - ENVY x360 2-In-1 15.6" Touch-Screen Laptop - Intel Core i7-1260P - 12GB Memory - 512GB SSD - Natural Silver
Average customer rating
4.4 out of 5
4.4
(272 Reviews)
Open Ratings Snapshot
Rating breakdown 272 reviews
5 Stars
191
4 Stars
38
3 Stars
21
2 Stars
5
1 Star
17
88%of customers recommend this product. 
(
64 out of 73
)
Best Buy Privacy Policy
Customer Reviews for HP - ENVY x360 2-In-1 15.6" Touch-Screen Laptop - Intel Core i7-1260P - 12GB Memory - 512GB SSD - Natural Silver
Customer Rating
4 out of 5
4
Works well
on November 29, 2021
Posted by: MimiML
from Madison, WI
Verified Purchase:Yes
I am a teacher and use this for my classes. The screen is large, which works well for me. The picture is clear. I have to use a headset as the built-in microphone is terrible. If I move my face in any direction, the students can't hear me. That's the only thing I would change. A CD drive doesn't come automatically and I didn't want to pay the extra money for that. I changed the default browser from Edge to Chrome. A lot of my school documents wouldn't open in Edge.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Outstanding laptop
on December 7, 2021
Posted by: couserd
from Newport, RI
Verified Purchase:Yes
I bought this laptop in Oct 2021 and it already had Windows 11 pre-installed. Excellent laptop for use with teleworking at home. My only disappointment is it doesn't have a CD\DVD drive.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Happy customer
on December 14, 2021
Posted by: Katrina86
from North Dakota
Verified Purchase:Yes
Battery life is amazing. Doing online college classes and I couldnt be happier, keeps up with all my demands.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Very Happy!
on March 2, 2022
Posted by: Mornin
Verified Purchase:Yes
It ticked all of the boxes I wanted. Works amazing and is super flexible and quick. I only wish I had a separate number pad to the side.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Excellent Machine
on May 2, 2022
Posted by: tomj001
from Cape Coral, FL
Verified Purchase:Yes
My son needed a laptop, so I decided to give him my 2-3 year old Dell Inspiron, and I'll purchase this HP ENVY x360. I'm glad I did.
This laptop was a great improvement over my old one. Even at 240 nits, it has a very clear screen.
When I received it, it had just 2 x 4GB memory sticks and a 250GB M.2 SSD and it ran very smoothly then.
Since then, I upgraded to 32GB with 2 x 16GB and 1TB M.2 NVME SSD.
(For your information, this laptop, according to another website, can take up to 64GB of Total Memory.)

As you know, the specifications for this laptop doesn't list the capacities for this laptop. The great thing is that at least the memory and M.2 drive is upgradable. The CPU is not! I have to ask myself, is HP and other PC manufacturer's, really saving money by using BGA CPU over consumer/technician replaceable CPU's? I would think that replaceable CPU's would add to overall profits for the industry.
This does have a touch screen, which I really don't use right now.
The sound is pretty good for a laptop.
With the Fingerprint Scanner, logging into Windows 11 is very fast, probably making me lazy to enter a pin, if I had to.
This is very fast, responsive machine and I'm very happy with it.
For those that are still debating to make the purchase, because of the lack of specification information, I hope that the info given above will help you make the deal.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Not many options for 17-inch touchscreens
on May 2, 2022
Posted by: Watchword
from McLean, VA
Verified Purchase:Yes
I bought this Envy to replace the six-year-old Pavilion that had been slowly dying over the past two years, with power management problems, nonfunctional keys, dead camera, loss of touchscreen functionality, and a fan that was on the verge of quitting again after being replaced. The Pavilion ran hot all the time. There aren't many options for 17-inch touchscreen laptops, so I decided to call the Pavilion a lemon and take a chance on the Envy. Here's the good: the Envy is a lot lighter and the footprint is smaller. It stays cool. The bad: battery life is nowhere near what HP claims. The fingerprint scanner is not great. The ugly: power management still stinks. The machine doesn't automatically sleep when it's set to. Would I buy another one? I don't know, maybe.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Good allaround Laptop
on May 4, 2022
Posted by: Hugh B
from Cheyenne, Wy
Verified Purchase:Yes
The biometric login is fantastic providing security without having to use a password. Startup is fast allowing you to spend your time working versus waiting. The monitor is exceptional and great for streaming movies, reviewing or editing your favorite photos. A great value for the price.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
HP ENVY
on June 5, 2022
Posted by: nyccb
from New York NY
Verified Purchase:Yes
This is the second HP Envy for me. After the first one died, I liked Envy enough to replace it with the same brand. Although my new Envy is an upgrade from the last one, the new laptop is running slower. The new keyboard is a piece of junk. When the lit keyboard is on, you can't read it under dim light and completely useless in the dark. The new laptop was infected with 2 viruses shortly after I bought it though I am not sure that's the fault of the laptop or the program. Given a chance to do over, I would most likely switch to another laptop brand.
No, I would not recommend this to a friend.
Performance
1 out of 5
1
Written by a customer while visiting hp.com
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