Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress- Queen - White
Average customer rating
4.6
(25,387 Reviews)
Rating breakdown 25,387 reviews
5 Stars
18,069
4 Stars
5,221
3 Stars
1,191
2 Stars
760
1 Star
146
89%of customers recommend this product.
(
2,953 out of
3,328)
Customer Reviews for Tuft & Needle - Original Mattress- Queen - White
Posted by: CaroleRE
Gender:Female
Verified Purchase:Yes
The mattress is quite comfortable. I wake up mostly ache-free.
Written by a customer while visiting Tuft & Needle
Posted by: Britt V
from Los Angeles, CA
Gender:Male
Verified Purchase:Yes
The entire process with Tuft and Needle was seamless and perfect. The mattress is really great but we’re needing something more firm than this. This would be perfect for most people.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Who cares
Verified Purchase:Yes
Right now I wake up frequently so not super impressed. Delivery and customer service has been noteworthy.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience , May 17, 2021
Hi there! Thank you for providing your feedback. We're sorry to hear that you are not sleeping well on the mattress. There is generally about a 2-week break-in period with the mattress. We are always happy to help troubleshoot comfort issues. The mattress also comes with a 100-night trial. If you would like to troubleshoot any issues or return the mattress, please reach out to us directly at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Nyc76
Verified Purchase:Yes
Beautiful design and wood choice!
Written by a customer while visiting Tuft & Needle
Posted by: thisnamethingisdumb
Verified Purchase:Yes
Supportive and soft, I have trouble getting out of bed in the morning because I don't want to leave!
Written by a customer while visiting Tuft & Needle
Posted by: gmrascon84
from El Paso, Tx
Gender:Male
Verified Purchase:Yes
Super comfy! I sleep so comfortable on either side, high recommended!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Ashley H.
from Fort Lauderdale, FL
Gender:Female
Verified Purchase:Yes
Amazing! Everything I needed. I sleep better, wake up less often and without neck or lower back pain.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Sasdog
from Florida
Gender:Female
Verified Purchase:Yes
Comfy! Softer than expected . Mint is firmer. But still recommend !
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle