Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress- Queen - White
Average customer rating
4.6
(25,387 Reviews)
Rating breakdown 25,387 reviews
5 Stars
18,069
4 Stars
5,221
3 Stars
1,191
2 Stars
760
1 Star
146
89%of customers recommend this product.
(
2,953 out of
3,328)
Customer Reviews for Tuft & Needle - Original Mattress- Queen - White
Posted by: Fire medic
from Acworth, Georgia
Gender:Male
Verified Purchase:Yes
So my daughter was complaining about not being able to sleep all night and being sore in the morning. We decided to get her this mattress, in her words "this is ultra comfort, I go to bed and don't wake up until the next day. So comfortable and squishy."
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Amy A.
Gender:Female
Verified Purchase:Yes
Easy to order, fast shipping, comfortable product!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous1489
from Maine
Verified Purchase:Yes
I gave this mattress a 3 because I like the mattress but my wife can’t sleep on it anymore and will have to return it unfortunately.
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, July 20, 2020
Hi there. Thank you for taking time to leave a review. We're sorry to hear the mattress has not been a good fit for your wife. If you'd like to share more feedback, troubleshoot, or need help with a return, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: KimK
Gender:Female
Verified Purchase:Yes
I have purchased 2 Tuft&Needle mattresses. I have scoliosis and have a hard time sleeping on anything. After purchasing my mattress, I'm having the best sleep I have had in years.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: JasonL
Gender:Male
Verified Purchase:Yes
Nothing special, just a mattress that’s overpriced for it’s quality. My neck hurts every day and this mattress makes no difference. Wish I would’ve gone for a more expensive one than buying this thing. It’s too firm for me, I weigh 185 pounds.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, July 24, 2020
Hi there. Thank you for taking time to leave a review. We're sorry to hear you're finding the mattress uncomfortable and would be happy to troubleshoot. Please reach out to support@tn.com or 877-842-2586 if you would like to discuss your options for moving forward, including a return under the 100-Night Sleep Trial.
Written by a customer while visiting Tuft & Needle
Posted by: Mike and Toni
from New Hampshire
Verified Purchase:Yes
Great bed, very comfortable, very happy
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Kyle Rocks
from East Lansing, MI
Gender:Male
Verified Purchase:Yes
My sleep drastically improved from the old flimsy spring-metal mattress I had before, and I'm not waking up with a terribly sore back anymore. While it has tremendously more support than I had previously and I get much better sleep now, being the picky sleeper I am, I have to say it is not as firm as I had hoped.
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Posted by: Sharon Pittsburgh
from Pittsburgh PA
Verified Purchase:Yes
Set up was super easy. I got free pillow cards in the box. And the mattress is a big improvement over my hand me down mattress, passed through 3 owners.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle