Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress- Queen - White
Average customer rating
4.6
(25,387 Reviews)
Rating breakdown 25,387 reviews
5 Stars
18,069
4 Stars
5,221
3 Stars
1,191
2 Stars
760
1 Star
146
89%of customers recommend this product.
(
2,953 out of
3,328)
Customer Reviews for Tuft & Needle - Original Mattress- Queen - White
Posted by: wyldfire88
Gender:Female
Verified Purchase:Yes
My husband slept on one of these during a work stay and ranted and raved about how well he slept. So, we went out on a limb in purchasing this mattress. So far, it's extremely comfortable and I don't wake up in pain from a spring mattress and I sleep way better. We've only had it for about a month now so I'm hoping it will maintain its comfort and shape for many years.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: HappyCustomer971
from PNW
Gender:Female
Verified Purchase:Yes
I absolutely love my mattress. I have an Essentia Mattress as my main. And, this mattress for my guest room. I’m very happy I gave this a shot!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Great product and even better customer support
on January 26, 2023
Posted by: Acher
from Va
Gender:Female
Verified Purchase:Yes
We love our new mattress. The first one didn’t unfold and replacement was sent once we contacted customer service.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Bel Air, MD
Gender:Female
Verified Purchase:Yes
Bed is not as confutable as I thought it would be.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, April 24, 2023
Hi Vickie! Thank you for providing your feedback to us, we're sorry to hear the mattress wasn't what you were hoping for. Since we make our mattresses with freshly poured foam, it can take a couple of weeks for the mattress to acclimate to its new home, and you to it. If it feels too firm, adding a topper can be an easy and effective solution to help you sleep your best. Of course, we don't want you to feel stuck with something you don't love, so feel free to reach out to 877-842-2586 or support@tuftandneedle.com if you haven't already, and the team can guide you from there!
Written by a customer while visiting Tuft & Needle
Posted by: Mmontes
from NY New York
Gender:Female
Verified Purchase:Yes
Excellent quality. Very comfy!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Whitn00
from St. George, UT
Gender:Female
Verified Purchase:Yes
I’m a return customer. I don’t think I’ll ever buy a different mattress. The only reason I bought a new one now is because I was downsizing to a smaller room. I still love it.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: cmarie
Verified Purchase:Yes
We got a Casper mattress for our master bedroom and a Tuft & Needle Original for our guest bedroom. We randomly slept in the guest bedroom one night just to see what the T&N mattress was like before my parents came to stay with us and the next day, we ordered another T&N Original for our master and returned the Casper 😂 Needless to say, we’re obsessed.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: T.D.
from Pheonix, AZ
Gender:Male
Verified Purchase:Yes
Love it so much I bought a total of 6. Love it
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle