Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress- Queen - White
Average customer rating
4.6
(25,387 Reviews)
Rating breakdown 25,387 reviews
5 Stars
18,069
4 Stars
5,221
3 Stars
1,191
2 Stars
760
1 Star
146
89%of customers recommend this product.
(
2,953 out of
3,328)
Customer Reviews for Tuft & Needle - Original Mattress- Queen - White
Posted by: Shawn D
from Atlanta
Gender:Male
Verified Purchase:Yes
The mattress is much softer and less substantial than I was expecting. When I lie on the mattress I can feel the slats of the bed frame.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, April 20, 2023
Hi Shawn! Thank you for taking the time to share your experience with your T&N Original Mattress, we strive for our mattresses to provide quality sleep for years to come and apologize for any inconvenience this may have caused. We do back our mattresses with a 10-year limited warranty and our team would be happy to guide you through that process if you feel this is an issue with this particular mattress. Alternatively, you don't have to feel stuck with something you don't love. If you are within your 100-Night Sleep Trial, you can always reach out to us at 877-842-2586 or support@tuftandneedle.com and we can guide you from there. We hope this was insightful, but let us know if we can assist moving forward!
Written by a customer while visiting Tuft & Needle
Posted by: RMLS
Verified Purchase:Yes
We purchased this mattress for our 98 year old Mom to use on a hospital bed. She absolutely LOVED it!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Mike D.
Verified Purchase:Yes
I only buy T&N mattresses. We bought the twin for a foreign exchange student to sleep on. 100% satisfied.
Written by a customer while visiting Tuft & Needle
Posted by: Jennifer Brown
from Kentucky
Gender:Female
Verified Purchase:Yes
I love my bed!!!! It is so comfortable that i cant even believe it. My previous bed had a dent where i had been sleeping so laying on this is like heaven
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Happy Lady
Verified Purchase:Yes
Excellent. Very pleased
Written by a customer while visiting Tuft & Needle
Posted by: Goldilocks 2
Verified Purchase:Yes
I am very pleased with these mattresses. Bought this to upsize from the same model in a smaller size I have used very happily for almost seven years. Too bad the price has changed so much over that time. Works very well for me - firm enough for support without being stiff, and holds its shape very well over time
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: NLB CT
from CT
Verified Purchase:Yes
So happy with our new king bed. It replaced a queen T & N so it was an easy purchase. Old queen is still in perfect condition and now in guest room. Mattresses never sag and always maintain their perfect firmness. Have purchased for our children as well and no complaints at all.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: CrLK
from MD
Gender:Male
Verified Purchase:Yes
Great mattress at an affordable price
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle